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What are ServiceNow Consulting, Implementation and Managed Services, Global ?
Gartner defines ServiceNow implementation, consulting and managed services as consulting and system integration, including implementation, optimization and managed services, for ServiceNow products. Consulting services are commonly delivered as a fixed-price selection process with potential follow-up time and material-based implementation support. Integration services include services to implement ServiceNow solutions. Specific post-go-live activities are included in optimization services and may consist of health checks, value analysis and maximization, analytics, new report creation, and ongoing alignment to business strategy. Managed services involve the complete management of the ServiceNow solution, from monitoring to updates and upgrades, as well as training
Wipro ServiceNow Consulting, Implementation and Managed Services is a service that provides organizations with strategy, deployment, and ongoing management for ServiceNow platforms. The service focuses on optimizing workflows and automating business processes across IT, HR, customer service, and other operations. It assists clients in transitioning from legacy systems to ServiceNow, ensuring smooth integration and minimizing disruptions. The service covers areas such as platform customization, configuration, process alignment, and support. By aligning the ServiceNow platform with business objectives, the service addresses challenges related to scalability, process efficiency, and effective service management, aiming to enhance operational productivity and transparency within organizations.
Advance Solutions ServiceNow Consulting, Implementation and Managed Services is a service focused on enabling organizations to optimize workflows and automate business processes using ServiceNow platforms. The service provides support for strategy development, platform deployment, integration and ongoing management. It helps organizations streamline operations by designing and implementing custom workflows, integrating ServiceNow with existing systems and maintaining platform stability. The business problem it addresses includes the need for increased efficiency, improved user experience and centralized management of IT services and business functions. This service assists clients throughout the ServiceNow adoption lifecycle, including initial setup, customization and continuous support to align IT and business operations.
IBM ServiceNow Consulting, Implementation and Managed Services is a service designed to assist organizations in optimizing their ServiceNow platform deployment and performance. This service includes consulting for process evaluation and strategic planning, implementation for configuration and integration of ServiceNow tools, and managed services for ongoing platform administration and support. The service aims to streamline workflows, automate IT and business processes, and improve incident, change, and asset management within enterprises. It supports organizations in increasing operational efficiency, aligning IT services with business objectives, and achieving greater visibility and control over digital operations without requiring internal technical expertise for platform management and enhancement.
Royal Cyber ServiceNow Consulting, Implementation and Managed Services is a service designed to assist organizations in optimizing their use of the ServiceNow platform for IT service management, business process automation and digital workflow transformation. The service covers advisory, planning, configuration, deployment and ongoing support for ServiceNow modules including ITSM, ITOM, HR, and CSM. Through process assessment and solution design, the service aims to streamline workflows, improve visibility into operations and enhance the efficiency of service delivery. Post-implementation, managed services provide monitoring, upgrades, maintenance and user support to sustain platform performance and align solutions with evolving business requirements. The service is intended to enable organizations to address challenges such as manual processes, fragmented data, and limited automation.
DXC Technology ServiceNow Consulting, Implementation and Managed Services is a service designed to assist organizations in optimizing and managing their ServiceNow platform. The service includes guidance on ServiceNow strategy, configuration, and deployment, alongside ongoing support to ensure efficient operation and maintenance. With expertise in workflow automation and digital transformation, the service addresses challenges related to IT service management, employee workflow, and business process optimization. DXC Technology helps organizations align ServiceNow capabilities with their operational goals, enabling improved service delivery, streamlined processes, and integration with existing systems. The focus is on enhancing system reliability, simplifying complex processes, and supporting continuous improvement through actionable insights and managed service operations.
NexusNow.ai provides end-to-end consulting, implementation, and managed services for ServiceNow environments, combined with Agentic AI–driven workflow modernization. The offering supports enterprises in streamlining workflows, automating business processes, and optimizing IT and operations through the ServiceNow platform.
Capabilities include the design, deployment, and enhancement of customized ServiceNow solutions, along with Agentic AI components such as intelligent task automation, AI-assisted decision support, and autonomous workflow orchestration. The service spans workflow automation, system integration, IT and business service management, and continuous platform support to maintain stability and performance.
The solution addresses challenges such as manual processes, fragmented systems, and limited operational visibility—enabling higher efficiency, improved service delivery, and accelerated digital transformation across the enterprise.
Capgemini ServiceNow Consulting, Implementation and Managed Services is a software offering designed to assist organizations in deploying, optimizing, and managing ServiceNow platforms. The software provides consulting to identify business requirements, implementation services to configure and integrate ServiceNow modules, and managed services for ongoing platform maintenance and support. It focuses on workflows related to IT service management, HR service delivery, customer service management, and enterprise operations. The software aims to streamline business processes, enhance operational efficiency, and enable automation of repetitive tasks, thereby addressing challenges in service delivery and resource management for enterprises.
Cloud Consulting ServiceNow Consulting, Implementation and Managed Services is a service designed to assist organizations with the deployment, customization, management, and ongoing support of the ServiceNow platform. The service includes process assessment, platform configuration, integration with other applications, workflow automation, and continuous improvement of IT service management functions. It addresses challenges in streamlining IT operations, improving service delivery, and automating business processes by aligning the ServiceNow platform with organizational goals. The service also covers user training, system updates, and long-term platform maintenance to ensure that ServiceNow solutions consistently meet evolving business requirements. Cloud Consulting Inc (CCI) offers free health assessments of your ServiceNow instance to ensure your organization is setup for success!
Cognizant ServiceNow Consulting, Implementation and Managed Services is a service offering designed to assist organizations with deploying, customizing, and maintaining ServiceNow platforms. This service addresses challenges related to workflow automation, IT service management, and operational efficiency by providing expertise in assessment, design, integration, and ongoing support. Through process optimization and tailored configurations, the service aims to streamline business processes, enhance system performance, and reduce manual effort for enterprises. It facilitates seamless transitions from legacy systems while supporting scalability and compliance requirements. The service covers consultation, migration, development, and management of ServiceNow solutions to help organizations optimize resource utilization and drive improvements in service delivery and operational productivity.
Deloitte ServiceNow Consulting, Implementation and Managed Services software offers organizations support in optimizing the use of ServiceNow technology for workflow automation, digital transformation, and process improvement. The software is designed to assist with the configuration, deployment, and ongoing management of ServiceNow solutions. It addresses needs such as streamlining service management processes, integrating various business functions, and enhancing operational efficiency. The software encompasses advisory on platform strategy, system design, implementation of features such as incident management, asset management, and HR service delivery, as well as managed services for ongoing maintenance and support. Through comprehensive service management capabilities, the software aims to improve visibility, responsiveness, and standardization across business operations.
Eviden ServiceNow Consulting Implementation and Managed Services is a service focused on assisting organizations with the adoption and ongoing management of ServiceNow solutions. The service covers advisory and consulting for aligning ServiceNow capabilities with business requirements, implementation of process automation and digital workflows, and continuous management to ensure performance, compliance, and updates. It addresses challenges related to digital transformation, process efficiency, IT operations, and service management. The service includes support for integrating ServiceNow with existing enterprise systems, customizing modules to fit specific operational needs, and providing expertise for ongoing optimization and governance.
Fujitsu ServiceNow Consulting, Implementation and Managed Services is a service designed to assist organizations in adopting, optimizing, and maintaining ServiceNow platforms across various business functions. The service encompasses advisory on ServiceNow strategies, integration of the platform into existing systems, and provision of ongoing management and support for the software environment. It addresses the need for streamlined IT service management, workflow automation, and process standardization by delivering tailored solutions that align with organizational objectives. The service includes configuration, migration, training, and continuous improvement offerings to help businesses effectively utilize ServiceNow capabilities for enhanced operational efficiency and governance.
Inetum ServiceNow Consulting, Implementation, and Managed Services support organizations across the full ServiceNow lifecycle, from strategy and platform design to deployment and continuous operations. Inetum operates a dedicated ServiceNow Agentic AI Center of Excellence, enabling AI‑driven workflows, autonomous operations, and self‑healing IT. Solutions such as CI Smart Recommendations leverage GenAI across ITSM, ITOM, HRSD, CSM, and SPM to optimize decisions. Services include process alignment, data migration, development, and transition from legacy systems. Managed services cover monitoring, platform optimization, incident and problem resolution, enhancements, and ongoing maintenance to ensure stability, scalability, and compliance.
Infosys ServiceNow Consulting, Implementation and Managed Services is a service that assists organizations in deploying and managing ServiceNow solutions. The service includes consulting for identifying process improvement opportunities, implementation of ServiceNow modules, customization to address specific business requirements, and ongoing management of the ServiceNow environment. It aims to support digital transformation by streamlining workflows, automating tasks, and enhancing service delivery across IT, customer service, HR, and other business functions. The service is designed to help enterprises optimize processes, reduce manual intervention, and enhance operational efficiency through the ServiceNow platform.
KPMG ServiceNow Consulting, Implementation and Managed Services is a service that assists organizations in configuring, deploying, and maintaining ServiceNow software platforms to optimize workflow automation and IT service management processes. The service includes advisory support for tailoring ServiceNow software to specific enterprise requirements, implementation of modules for incident management, change management, and employee self-service, and ongoing management to enhance operational efficiency. By leveraging this service, organizations can address business problems related to digital transformation, process standardization, and technology integration, supporting improvements in service delivery, scalability, and governance across various departments.
Maryville ServiceNow Consulting, Implementation and Managed Services is a service designed to help organizations plan, deploy and manage ServiceNow platforms across various business functions. The service provides expertise in configuring, customizing and optimizing ServiceNow workflows to streamline processes such as IT service management, HR service delivery and enterprise automation. It addresses business challenges related to digital transformation by integrating ServiceNow solutions with existing systems, enhancing workflow efficiency, and supporting ongoing platform maintenance and governance. The service includes advisory capabilities for strategy development, technical implementation of ServiceNow modules, and continuous management to ensure operational reliability and alignment with organizational objectives.
Pink Elephant ServiceNow Consulting, Implementation and Managed Services is a service that assists organizations in deploying, configuring, and optimizing the ServiceNow platform. The service covers advisory support for IT service management strategies, system integration, process automation and ongoing administration of ServiceNow environments. It helps organizations streamline workflows, enhance process efficiency and maintain compliance through tailored implementations and managed operations of ServiceNow solutions. This service is designed to address challenges related to IT service delivery, digital transformation, process standardization, and continuous improvement in IT operations.
RL Canning ServiceNow Consulting, Implementation and Managed Services software is designed to support organizations in optimizing and managing their ServiceNow platform across IT, employee, and customer workflows. The software provides consulting for strategic planning, process design and implementation to enable digital workflow automation. It also offers managed services that cover ongoing platform administration, upgrades, optimization, and support. RL Canning ServiceNow software aims to address challenges such as inefficient processes, limited automation, and complex platform configurations by delivering solutions that increase service delivery efficiency and streamline business operations.
ScienceSoft ServiceNow Consulting, Implementation and Managed Services is a service designed to assist organizations in deploying and optimizing ServiceNow solutions. The service covers process consulting, customization, integration, and maintenance of ServiceNow platforms, enabling businesses to improve workflow automation and IT service management. It supports organizations in streamlining incident, problem, and change management processes, enhancing operational efficiency through tailored solutions and ongoing support. The service includes assessment of current IT environments, identification of areas for improvement, setup of ServiceNow modules, and continuous management to ensure effective use of the software.
SoftProdigy ServiceNow Consulting, Implementation and Managed Services is a service that assists organizations in deploying, configuring, and managing ServiceNow solutions. This service provides support in planning and executing ServiceNow implementations, tailoring workflows to align with specific business requirements, and ensuring ongoing maintenance and optimization of the ServiceNow platform. The service focuses on process automation, IT service management integration, and continuous improvement of business operations. It is designed to address challenges related to service delivery, resource management, and operational efficiency through guidance, technical support, and platform enhancements.
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
