SedaptaSuite review in Supply Chain Planning Solutions

"Good usability but sometime it's difficult to customize"

Submitted

3.0

Overall User Rating

Overall Comment:"Factory scheduling could be bought in different version , client-server or web. Client-server version has a good usability but some function are missing in this version. Web version has some addictional functions, for example equipment scheduling, but the usability is not so good. The product has many function to manage scheduling for example split management, good receipt simulation and also different possibility to customzing the scheduling algorithms but need a expert consultant to be updated."

4

4.0

Evaluation & Contracting

3

3.0

Integration & Deployment

3

3.0

Service & Support

3

3.0

Product Capabilities

Lessons Learned

Please rate your overall experience with this vendor

3.0

Create a headline summary of your review.

Good usability but sometime it's difficult to customize

What do you like most about the product or service?

In client version has a good usability.

What do you dislike most about the product or service?

It's not so easy to customzing by yourself. You need consultant with great experience.

What one piece of advice would you give other prospective customers?

My advice is to looking for a consultant company with dedicated team to Factory scheduling and measure the team experience in similar projects.

Deployment architecture

On-premises

Go-live Year

2010 or earlier

Evaluation & Contracting

4.0

Why did you purchase this product or service?

Create internal/operational efficiencies

Which other vendors did you consider in your evaluation?

SAP

What were the key factors that drove your decision?

Pre-existing relationships

Evaluation and contract negotiation

4.0

Ability to understand your organization's needs

4.0

Timely and complete response to product questions

3.0

Pricing and contract flexibility (pricing and terms)

4.0

How satisfied is your organization with the value the product provides for the money spent?

3.0

Integration & Deployment

3.0

What was your implementation strategy?

Worked with both the vendor and 3rd-party service providers

Name of 3rd-party service provider(s)

Hyla

How long did your deployment take?

6 - 9 months (<9)

Integration and deployment

3.0

Availability of quality 3rd-party resources (integrators, service providers, etc.)

3.0

Ease of integration using standard APIs and tools

Quality and availability of end-user training

3.0

Ease of deployment

2.0

Service & Support

3.0

Service and support

3.0

Timeliness of vendor's response

3.0

Quality of technical support

3.0

Quality of peer user community

Did your organization purchase a support package from the vendor?

Yes

Product Capabilities

3.0

Product capabilities

3.0

Version number(s) currently in use in your organization

11

Additional Context

How frequently do you use this product or service?

Daily

How extensively is this product or service being used in your organization?

Departmental

In which region(s) did your deployment take place?

Europe, Middle East and Africa