Product(s): e2open Planning Application Suite
Overall Comment:"E2open provides highly automated solution with advanced demand sensing and modeling capabilities. Relevant innovation pipeline an quarterly release cycles have improvements that can have direct impact to the planning team. Day-to-Day support team is responsive. "
1. Connection with customer POS or Inventory data - data translation support and automation is great. 2. Demand Sensing provides significant improvement to accuracy. 3. Close working relationship with support team. 4. Quarterly upgrade release cycle is predictable, it contains relevant improvements e.g. 5. Vision for using ML/AI on levels of SC Planning is impressive. 6. Scalability - ability to handle the size and complexity of our businesses 7. Project team's ability and willingness to create customer specific solutions
1. Strategic partnership is missing on relevant supply chain issues e.g. how to handle sustained supply chain disruptions 2. Knowledge management needs improvement 3. Upgrades take too long and seems very complex with too many steps 4. The predictive algorithms do not provide drivers for the change - that makes it harder for business clients to accept the generated forecast.
Short term forecast was driving too many last minute product movements and service risks. Historical demand signals are not any more sufficient to generate a relevant forecast. Need for planning efficiencies.