Task Mining Tools Reviews and Ratings
What are Task Mining Tools?
Gartner defines task mining as a combination of techniques to infer useful information from low-level event data available in UI logs derived from the underlying operating system or through observing application UI interactions. This data comes from individual users or a cohort in the form of screen recordings, keystrokes, mouse clicks and data entries. Additional mining capabilities interpret the data by applying natural language processing (NLP), optical character recognition (OCR) and artificial intelligence (AI) techniques to correlate data in different ways. Task mining helps an enterprise identify inefficiencies and automation opportunities, increase worker productivity, and enhance the employee experience.
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Pega’s AI-powered Workforce Intelligence bots work around the clock, collecting information so you get a full view of how work gets done at your organization. Pega Workforce Intelligence arms you with information about application usage, processes performed, and more, allowing managers to understand the key factors that lead to and undermine worker productivity. With Pega Workforce Intelligence, you find opportunities for employee coaching, automation, and technology improvements so you can maximize your team’s impact and improve productivity across the board.
Scout is a multi-modal transformer model that learns from organizations and creates a work graph, which reveals what you do not see, called as the ‘dark side of the moon’- the hidden pains your teams experience at work, and how they impact business outcomes.
Soroco has two product offerings:
Scout for Business Operations (SFBO) focuses on improving business KPIs and outcomes by optimizing the efficiency of tasks and processes via standardization and automation. Through AI recommended interventions, for a given KPI, it identifies sources of friction and eliminates them.
Scout Platform. The platform provides access to the underlying work graph data that Scout discovers via APIs and abstractions. The goal of the platform is allowing any third party to build any new app or use case on top of the work graph data.
SFBO and the platform support business outcomes and KPIs that include improving workforce productivity and employee experience.
Celonis Process Intelligence Platform is a software that enables organizations to analyze, monitor, and optimize their business processes by leveraging data from underlying IT systems. The software applies process mining and automation capabilities to provide insights into process execution, identify inefficiencies, and reveal deviations from intended workflows. By connecting to source systems, the software visualizes end-to-end process flows, tracks key performance indicators, and uncovers bottlenecks or compliance issues. It also offers tools for automation, simulation, and scenario analysis to support data-driven process improvements. This software addresses the business problem of limited process visibility and helps organizations enhance operational efficiency and process reliability.
Mimica Miner is a software that automates the discovery and documentation of business processes by observing user interactions within applications. The software captures detailed steps as users complete tasks, translates these actions into process maps, and generates comprehensive documentation. Organizations use Mimica Miner to identify repetitive or manual tasks suitable for automation, reduce effort in process mapping, and enhance accuracy in recording workflow details. By minimizing the need for manual observation and process mapping, the software streamlines the assessment of automation opportunities and supports the planning of process improvements across various business functions.
An AI-powered solution that helps organizations discover, model, analyze and improve business processes by creating a digital twin of operations. Uses a data-driven approach to provide clear insights into how processes function, addressing inefficiencies and gaps. Leveraging advanced process intelligence and AI-driven recommendations, it prioritizes impactful changes that align with strategic goals and drive better outcomes.
The interface simplifies process analysis and modeling, making it accessible to all users. Features like continuous monitoring, automated alerts, and KPI tracking help maintain efficiency and compliance, keeping businesses in control of their transformation efforts. Designed to eliminate complexity, IBM Process Mining drives continuous improvement, transforming operations through actionable insights that deliver measurable results.
StereoLOGIC is a software that provides business process analysis and task mining capabilities for organizations seeking to optimize their workflow efficiency. The software operates by automatically discovering, visualizing, and analyzing business processes based on data collected from user activities and application interactions. StereoLOGIC identifies bottlenecks, deviations from standard procedures, and inefficiencies within existing workflows, enabling organizations to address compliance gaps and streamline operations. Through its analytics and monitoring features, the software helps support process improvement initiatives, reduce operational costs, and enhance accuracy in process execution by providing detailed insights into real-time business operations.
ABBYY Timeline software enables organizations to analyze and visualize business process data through process intelligence capabilities. It allows users to import data from various systems and automatically create process maps, providing insights into how processes are executed over time. The software offers features for monitoring, discovering inefficiencies, and identifying bottlenecks to help improve operational performance. Advanced analytics and root cause analysis tools are included to support continuous process optimization. ABBYY Timeline aids in compliance, risk management, and business decision-making by offering an objective view of process execution across different departments and systems.
ActivTrak is a software designed to monitor and analyze user activities on computers to help organizations understand workforce productivity and operational efficiency. The software provides insight into application and website usage, tracks active and idle times, and identifies workflow patterns without intrusive monitoring. Reporting features allow for the identification of bottlenecks, resource allocation issues, and compliance with company policies. ActivTrak assists businesses in making data-driven decisions to improve processes and optimize employee engagement by offering information on time management and work habits. This software aims to address challenges related to managing distributed teams and maintaining productivity across different work environments.
FortressIQ is a software designed to capture, analyze, and map business processes by leveraging artificial intelligence and computer vision. The software records user interactions with enterprise applications to provide detailed insights into workflows and process variations across an organization. It enables businesses to identify process inefficiencies, compliance gaps, and automation opportunities by delivering comprehensive process documentation and analytics. FortressIQ supports accelerated process discovery and data-driven decision making, allowing organizations to optimize operations and plan automation initiatives accurately. The software is suitable for deployment in various industries seeking improved transparency and efficiency in their business processes.
Nintex Process Manager tackles these challenges head-on by allowing you to identify, map, model, and then manage your processes and improve them over time. Turn complex, siloed workflows into clear, controlled, and accessible process maps in minutes. Now your teams can own and improve their processes, reducing employee confusion and ensuring compliant workflows. Avoid hours of tedious documentation and generate AI-powered process maps from user activity recordings or simple text prompts. Leverage tools that make it easy to spot risks. Nintex Process Manager empowers you to standardize, control, and continually improve your workflows, enhancing compliance, efficiency, and team collaboration.
UltimateSuite is a software designed to extend the functionality of Microsoft Excel by providing a collection of tools that simplify and automate data processing tasks. The software offers features such as data cleaning, merging, deduplication, text manipulation, and worksheet management, enabling users to handle repetitive operations efficiently. It assists in streamlining workflows for tasks involving large datasets, allowing for more accurate data analysis and reporting. The software addresses business needs for reducing manual effort and minimizing errors in spreadsheet management, making it suitable for users who regularly work with complex Excel documents and seek improved productivity in data-related processes.
Worksoft Process Intelligence is a software designed to analyze, visualize, and optimize business processes within organizations. It enables users to discover actual process flows, identify bottlenecks, and detect inefficiencies by leveraging process mining techniques. The software integrates with existing IT systems to collect event data, providing insights into process execution and automation opportunities. Worksoft Process Intelligence supports data-driven decision making by allowing users to monitor process compliance and performance over time. This software addresses challenges related to process transparency and operational optimization, facilitating continuous improvement initiatives and helping organizations adapt their workflows to meet business objectives.
The Apromore process mining platform is a savvy blend of intuitive design and advanced functionality resting on top of a robust open-source engine built by the top experts in the field of process mining since 2009. Our recipe for unlocking value from transactional data in business applications is to offer robust functionality in a no code platform with seamless connections to a variety of data sources. The easy to use interface empowers business users to improve processes using advanced simulation capabilities without reliance on IT or data scientists.
Predictive Process Monitoring helps boost process performance with predictions to prevent roadblocks and SLA violations, and enhance customer experience.
Digital Twin capabilities help users create successful transformation using digital twin models providing a high degree of transparency into existing processes and the ability to evolve models as business situations change.
AssistEdge is a software developed by EdgeVerve that provides automation solutions focused on optimizing business processes across enterprise environments. The software offers capabilities in robotic process automation, cognitive automation, and intelligent process discovery, enabling organizations to automate repetitive tasks and streamline workflows. AssistEdge is designed to integrate with existing systems, providing features such as process orchestration, bot management, and analytics to support improved operational efficiency and reduce manual intervention. This software addresses business challenges related to process bottlenecks, errors in manual tasks, and the need for scalable automation within digital transformation initiatives.
ControliQ is a workforce optimization software that enables organizations to manage operational performance across back office teams. The software provides real-time visibility into workloads, resource allocation, and productivity metrics, allowing managers to make data-driven decisions to optimize capacity and efficiency. ControliQ automates the collection and analysis of operational data, supports forecasting and scheduling, and facilitates collaboration across teams. The software is designed to address challenges related to workforce planning, resource utilization, and process improvement in environments with complex transactional workloads. By offering actionable insights into performance, ControliQ assists organizations in reducing operational inefficiencies and supporting effective service delivery.
Cyclone's Process Intelligence utilizes process mining techniques to transform business data into insights, visually presenting real-life business scenarios. It provides insights for process monitoring, optimization, and automation, helping enterprises reduce costs, increase efficiency, and ensure compliance.
Fin Work Insights is a software designed to provide organizations with analytics and monitoring capabilities related to workflows and productivity. The software collects data on digital processes, tracks workflows across different tools, and generates reports to help identify bottlenecks and inefficiencies in operational processes. By offering visibility into work patterns and user activity, the software enables organizations to optimize resource allocation and improve process effectiveness. Fin Work Insights addresses the business need of understanding and enhancing operational performance by delivering actionable insights that support decision making around workflow optimization and process improvement.
Isotope is a software designed to facilitate the creation and management of educational activities and content aimed at educators and institutions. The software provides tools for structuring interactive exercises, assessments, and learning materials in digital formats. It enables users to integrate multimedia components and adapt educational resources to various learning environments. Isotope supports the organization of lessons, tracking of student progress, and analysis of learning outcomes to address the need for efficient and adaptable educational resource management within academic and training settings.
KYP.ai is a software designed to support businesses in optimizing process workflows through AI-driven productivity analytics and automation. The software analyzes data from various digital operations, monitors work patterns, and identifies areas for improvement in processes and resource allocation. By providing insights into employee digital activities, KYP.ai enables organizations to gain visibility into operational inefficiencies and suggests changes to enhance workflow and performance. The software also features integrations with common enterprise applications, allowing for seamless data collection and analysis. Its capability to automate routine tasks aims to help businesses reduce manual work and improve overall productivity while offering decision-support tools for process leaders.
Features of Task Mining Tools
Updated May 2025Mandatory Features:
Predictive analysis, prescriptive analysis, scenario testing and simulation.
Data security — encryption, masking, erasure, resilience and end-user privacy.
Computer vision or screen scraping to feed or complement the UI logs.
Intelligent support for task analysis (e.g., root cause), task comparison, task conformance and task enhancement.
Models that describe the single steps within a task based on inferring information from low-level event data available in UI logs.
Real-time dashboards with support for KPIs that are continuously monitored and enable decision support.
Data preparation and data cleaning in support of task mining analysis.

















