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Task Mining Tools

Task Mining Tools Reviews and Ratings

What are Task Mining Tools?

Gartner defines task mining as a combination of techniques to infer useful information from low-level event data available in UI logs derived from the underlying operating system or through observing application UI interactions. This data comes from individual users or a cohort in the form of screen recordings, keystrokes, mouse clicks and data entries. Additional mining capabilities interpret the data by applying natural language processing (NLP), optical character recognition (OCR) and artificial intelligence (AI) techniques to correlate data in different ways. Task mining helps an enterprise identify inefficiencies and automation opportunities, increase worker productivity, and enhance the employee experience.

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Logo of Pega Workforce Intelligence

Pega Workforce Intelligence

By Pegasystems

4.6
(41 Ratings)

Pega provides a low-code platform that empowers the world’s leading enterprises to Build for Change. Clients use Pega's AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, Pega has built their scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow.

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Logo of UiPath Agentic Automation

UiPath Agentic Automation

By UiPath

4.1
(14 Ratings)

UiPath is a global entity whose focus lies in utilizing the transformative capabilities of AI and automation to unleash the limitless potential of individuals and facilitate human progress. Currently, the company is expanding its horizons beyond Robotic Process Automation, offering a highly effective and user-friendly AI-Powered Business Automation Platform. It is driven to bring together the leading minds to bring forth the next big leap in AI-powered automation. The company, based in New York City, operates developmental centers scattered throughout the United States, Romania, India, and Japan.

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Scout Platform

By Soroco

4.6
(6 Ratings)

Soroco is on a mission to change how the world gets work done. Powered by multiple patents, its flagship product, the Scout AI model, generates a work graph - a map of hidden pains teams experience at work and their impact on business outcomes. Today, this graph drives productivity improvements in 100s of organizations globally, including several Fortune 500 companies.

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Logo of Celonis Process Intelligence Platform

Celonis Process Intelligence Platform

By Celonis

4.2
(4 Ratings)

Celonis is a global enterprise software company. Its Process Intelligence Platform uses process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It is system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses.

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Mimica Miner

By Mimica

4.8
(4 Ratings)

Mimica provides a roadmap for business transformation, process efficiency, and intelligent automation — with zero manual effort, and in as little as two weeks. To automatically discover the most time-consuming, manual parts of a team’s work, Mimica’s AI observes employee tasks on the desktop for 1-2 weeks. It categorizes all tasks into named processes, measures how much time is spent, determines automatability, and delivers recommendations to maximize ROI. The output is an end-to-end process map showing all decision points, actions, exceptions, and variants, which helps enterprises identify bottlenecks, then streamline, standardize, or automate processes. Work happens across disconnected systems, teams, and individual actions — Mimica’s process intelligence connects this information into holistic insights on cost savings, automatability, and ROI. So you can prioritize only the most time-saving and efficiency-gaining tasks — then continuously monitor the impact of your improvements.

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Logo of IBM Process Mining

IBM Process Mining

By IBM

4.7
(3 Ratings)

IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

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StereoLOGIC

By StereoLOGIC

5
(2 Ratings)

StereoLOGIC specializes in integrated process and task mining. The company's primary aim is to assist businesses in revolutionizing their approach to discovery, analysis, optimization, and automation of their operational processes. The offered technology solution aids businesses in achieving substantial time and operational cost savings, augmenting their revenue streams, and diminishing compliance-related risks. Founded by Sofia Passova, Ph.D., who holds a background in rocket science, StereoLOGIC's technology is distinguishable due to its software and platform independence, facilitating its application to businesses of any size. What sets it apart is its promise of instant implementation and deliverable results within the first week.

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ABBYY Timeline

By ABBYY

4
(1 Rating)

ABBYY is a global company that combines AI innovation and expertise to convert data from critical business documents and processes into intelligent, actionable results in real-time across over 200 languages. The primary business problem ABBYY addresses is transforming large amounts of data into useful and actionable insights. ABBYY empowers thousands of companies worldwide to achieve critical objectives such as enhancing customer experience, operational efficiency, and gaining a competitive edge.

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ActivTrak

By ActivTrak

4
(1 Rating)

ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities that deliver measurable ROI. Deployment is quick and easy — start collecting data in minutes.

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Logo of Automation Anywhere Process Discovery

Automation Anywhere Process Discovery

By Automation Anywhere

4
(1 Rating)

Automation Anywhere offers AI-powered process automation that empowers organizations to drive productivity gains, foster innovation, improve customer service, and accelerate business growth. The company’s AI + Automation Enterprise System is powered by specialized AI, autonomous AI agents, and offers process discovery, end-to-end process orchestration, document processing, and analytics — all with a security and governance-first approach. Guided by its vision to fuel the future of work, Automation Anywhere is dedicated to unleashing human potential through AI-powered automation.

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Logo of Nintex Process Discovery

Nintex Process Discovery

By Nintex

5
(1 Rating)

Nintex is a technology company focused on process intelligence and automation. Today more than 8,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating, and optimizing business processes.

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Logo of UltimateSuite

UltimateSuite

By UltimateSuite

5
(1 Rating)

UltimateSuite utilizes advanced technology and pioneering solutions, with a key emphasis on Task Mining and automation, to help businesses enhance their operating efficiency. The AI-based process and Task Mining, devised with thorough analyst validation, allows companies to leverage data-centric workforce management, process management, and automation. UltimateSuite's services are based on ingenious task mining and Robotic Process Automation (RPA) capabilities that aid in progressing the digital journey of businesses, essentially evolving them into entities anchored in efficiency via insights that promise an assured return on investment. The primary objective of UltimateSuite revolves around the automation of manual efforts while fostering productivity enhancements, making it a favourable choice for multinational organizations across various sectors for their automation requisites.

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Worksoft Process Intelligence

By Worksoft

3
(1 Rating)

Worksoft provides a no-code, AI-augmented platform for continuous test automation of enterprise applications. The platform is designed to support business process testing across SAP environments—including ECC, S/4HANA, SAP GUI, and Fiori—as well as other critical systems such as Salesforce, Oracle, Workday, and Microsoft Dynamics 365. Worksoft helps organizations automate discovery, impact analysis, and end-to-end validation of business workflows. Customers use Worksoft to accelerate system changes, reduce testing effort, and maintain quality across hybrid and heterogeneous enterprise landscapes.

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Apromore

By Salesforce

Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.

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AssistEdge

By Infosys (EdgeVerve)

EdgeVerve Systems, a wholly-owned product subsidiary of Infosys, offers digital banking solutions, AI, and automation, assisting clients to thrive in their digital transformation journey. The company has two key business units - Finacle and Edge Suite of solutions.

Finacle offers a front-to-back digital banking solution suite. Finacle solutions address the core banking, lending, digital engagement, payments, cash management, wealth management, treasury, analytics, AI, and blockchain requirements of emerging and established financial institutions. Our cloud-native solution suite and SaaS services help banks engage, innovate, operate, and transform better to scale digital transformation with confidence.

With Edge Suite of solutions, our mission is to create a world where our technology augments human intelligence and creates possibilities for enterprises to thrive. Our comprehensive product portfolio across AI, Automation, and Supply Chain helps businesses accelerate growth.

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ControliQ

By ActiveOps

ActiveOps is a software provider that targets work efficiency problems faced by operations teams in banks, insurance, and healthcare businesses. The company offers solutions designed to help these teams cope with the constant demand to lower costs and enhance efficiency without compromising customer experience. ActiveOps assists businesses in optimizing their existing resources and technologies to streamline operations and meet service level agreements and operational targets. The software brought by the company is aimed to improve customer turnaround times and productivity significantly, while reducing the amount of work in progress. Additionally, it helps businesses to manage non-core activities efficiently and minify the necessity for new recruitment. Overall, ActiveOps equips organizations with tools and strategies to proactively manage and control workloads.

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Logo of Cyclone Process Intelligence

Cyclone Process Intelligence

By Cyclone Robotics

Cyclone Robotics is an RPA software and solution provider based in China. It offers innovative hyper-automation technologies such as RPA, low-code development platforms, process mining, AI, etc. Cyclone Robotics aims to empower enterprises with cutting-edge AI-enabled technologies for their digital transformation.

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Logo of Fin Work Insights

Fin Work Insights

By Fin

Fin serves as a pivotal tool that offers businesses an immediate glimpse into the functioning of their customer operations teams over various Software as a Service (SaaS) applications, thereby exposing significant insights into customer experience (CX) workflows and technology. This valuable strategic insight assists businesses in optimizing processes, enhancing agent training and facilitating informed technological decisions. This eventually results in optimized productivity within teams that ultimately resonate with an improved customer experience. Fin employs a browser plugin that lends meticulous business insights, enabling businesses to emulate successful performers and refine their supporting processes and technologies.

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Logo of Isotope

Isotope

By NoSoloSoftware

The company is known for developing tailored web and mobile applications along with the deployment of system infrastructures. Additionally, it is engaged in work related to security and video surveillance. For any project needs, the company has capabilities to execute it.

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Logo of KYP.ai

KYP.ai

By KYP.ai

KYP.ai is an enterprise productivity intelligence platform that continuously captures data and identifies potential improvements for top and bottom-line savings, improving how work gets done.

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Features of Task Mining Tools

Updated May 2025

Mandatory Features:

  • Predictive analysis, prescriptive analysis, scenario testing and simulation.

  • Data security — encryption, masking, erasure, resilience and end-user privacy.

  • Computer vision or screen scraping to feed or complement the UI logs.

  • Intelligent support for task analysis (e.g., root cause), task comparison, task conformance and task enhancement.

  • Models that describe the single steps within a task based on inferring information from low-level event data available in UI logs.

  • Real-time dashboards with support for KPIs that are continuously monitored and enable decision support.

  • Data preparation and data cleaning in support of task mining analysis.

Gartner Research

Market Guide for Task Mining Tools

Top Trending Products

Automation Anywhere Process Discovery

Popular Product Comparisons

Celonis Process Intelligence Platform vs Scout PlatformScout Platform vs StereoLOGICCelonis Process Intelligence Platform vs Mimica MinerMimica Miner vs Scout PlatformCelonis Process Intelligence Platform vs UltimateSuiteScout Platform vs UltimateSuite

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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