"CEVA has been a solid partner. Customer centric and customized cold chain solution"

Submitted

5.0
5.0
Overall User Rating

Product(s): Ceva International Logistics Services

Overall Comment:"During pandemic, CEVA has shown great resilience and solid partnership by providing customized solutions during tough period in airline industry. CEVA Account Manager and team are very experienced in the industry & have worked very well to ensure illumina shipments move efficient through providing customize solution through end to end stringent logistics requirements. During this time, KPI have been met and great communication & proactiveness from the team. "

Lessons Learned

Description
Description

What do you like most about the product or service?

Account Management team - great service, support and agility

Description
Description

What do you dislike most about the product or service?

Nothing

Evaluation & Contracting

Description

Why did you purchase this product or service?

  • Create internal/operational efficiencies
  • Drive innovation
  • Improve business process agility
  • Cost management
  • Improve supplier or partner relationships
  • Drive revenue growth
Description

Which other vendors did you consider in your evaluation?

  • UPS Supply Chain Solutions
  • DB Schenker
  • DHL Supply Chain
  • Kintetsu World Express
  • Kuehne + Nagel

Planning & Transition

Delivery & Execution

Service Capabilities

Description

Customization

5.0
Description

Ease of deployment, administration, and maintenance

5.0

Additional Context

Description

In which country(s) did your deployment take place?

Singapore