"DB Schenker Sale Influences Enhanced Service Offerings"

Submitted
4.0
4.0
Overall User Rating

Product(s): DB Schenker Transportation-Related Services

Overall Comment:"Since DB Schenker is up for sale, service offerings are much better than competitors in market"

Lessons Learned

Description
Description

What do you like most about the product or service?

Delivery, Customer service, Agility

Description
Description

What do you dislike most about the product or service?

Customer response, Reluctant to change vehicle size, Resource deployment

Evaluation & Contracting

Description

Why did you purchase this product or service?

  • Drive innovation
  • Reduce time to market
  • Improve business process agility
  • Improve business process outcomes
  • Drive revenue growth
  • Enhance decision making
Description

What were the key factors that drove your decision?

  • Strong user community
  • Product functionality and performance
  • Strong services expertise
  • Strong customer focus
Description

Which other vendors did you consider in your evaluation?

  • DHL Supply Chain
  • FedEx Logistics

Planning & Transition

Delivery & Execution

Service Capabilities

Additional Context

Description

In which country(s) did your deployment take place?

India
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply.