Penske Logistics Warehouse Services review in Third-Party Logistics

prioritization based on volume/business agreement, each site has a specific set of responsibilities that have to be solved irrelevant of the overall pecent of the business

Would you recommend this provider and their services to others?

Yes

Please explain your willingness to recommend this provider and their services

willingness to listen and help sovle the opportunities from a holistic perspective

How well did the provider and their services deliver value for the money spent?

4.0

Evaluation & Contracting

4.0

Overall rating of provider/services evaluation and contract negotiation

4.0

A true negotiation to optimize the value of the relationship

Ability to understand your organization's needs

4.0

Pricing and contract flexibility (pricing and terms)

4.0

Planning & Transition

3.0

When did you start working with this provider?

2013

Rate your provider's IT governance and technology solution strength

3.0

Delivery & Execution

3.0

Rate your provider’s ability to provide on-going continuous improvement as a regular part of operations

3.0

Rate your provider's technology capabilities for integration

4.0

Timely and complete response to your organization's questions

4.0

Rate your provider's ability to make necessary changes / customizations required by your business

4.0

Rate your provider as to whether they readily deliver the agreed-on solutions and service levels that were promised in sales for the price sold

4.0

Rate your provider’s capability to change direction and adapt to your evolving business needs

4.0

Rate your provider's desire and flexibility to craft joint-value agreements or accept gain/pain share arrangements

4.0

Rate your provider as a leader or laggard in delivering innovative services or solutions? (Have they brought new solutions to the market that you can take advantage of in the last 18 months?)

3.0

Rate your provider’s overall performance to SLAs (KPIs)

3.0

Rate your provider's internal integration across services offered to you as a customer (e.g. warehouse with transport with forwarding)? Is it a seamless experience?

4.0

Rate your provider’s internal operational management capability (employment policies, internal metrics, good to their suppliers, leading practices in work policies, talent development, etc.)

4.0

Service Capabilities

4.0

Overall rating of provider capabilities

4.0

very satisfied and looking forward to continued collaboration

Ability to be a True Global Logistics Partner

Contract Logistics/Warehousing Services

4.0

Control Tower Capabilities

3.0

Freight Forwarding Services

Logistics Value-added Services

4.0

What warehouse services are you using from this provider?

Contract Warehousing and Fulfillment (Dedicated)

Transportation-Related Services

3.0

What advanced supply chain services are you using from this provider?

Supply Chain Consulting / Engineering

Rate the strength of your provider's industry specialized competence and solutions

4.0

Additional Context

4.0

Rate your overall experience with your provider as it pertains to their startup, on-boarding, and the implementation experience (even if just for new rollout or business changes)

4.0

Very quick and flexible start-up and on-boarding process

Which other vendors did you consider in your evaluation?

Penske Logistics

What transportation-related services are you using from this provider?

Transportation Modeling and Bidding/Procurement

In what other regions (outside North America) do you use this provider's services?

None

What is the nature of your involvement with the relationship with this 3PL?

Supply Chain Leadership

What percentage of your 3PL/4PL business do you do with this provider?

0-10%

What international logistics services are you using from this provider?

Other...

none