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Manhattan Active Point of Sale is a software designed to streamline in-store retail transactions and customer interactions. The software integrates with inventory, order management, and customer engagement systems to provide a unified platform for processing sales, returns, exchanges, and customer service requests. Manhattan Active Point of Sale supports mobile and fixed register configurations, enabling associates to access product information, complete transactions, and serve customers efficiently on the sales floor. The software addresses the business problem of disconnected sales channels by enabling real-time visibility into inventory and customer profiles, helping retail organizations improve operational efficiency and responsiveness to consumer needs.
Aptos ONE POS is a software designed to enable retail operations through a unified point-of-sale experience. This software provides capabilities for in-store transactions, mobile checkout, and centralized management of sales activities. Aptos ONE POS supports integration with inventory systems and customer engagement tools, facilitating real-time access to product information and transaction history. The software offers adaptability for various store formats and devices, allowing retailers to manage promotions, payments, and returns through a single interface. By consolidating sales data and operational processes, Aptos ONE POS addresses the challenge of fragmented retail systems, helping businesses maintain efficient and consistent point-of-sale operations across locations.
Bayretail is a software designed to enhance customer experience and streamline retail operations. It offers features such as clienteling, omnichannel sales support, customer relationship management, and in store mobile solutions. The software enables store associates to access customer profiles, manage appointments, and process transactions, which supports personalized service and improves workflow efficiency. Bayretail also integrates with e-commerce platforms and provides analytics to assist retailers in understanding customer behavior and optimizing inventory management. The software addresses business challenges related to customer engagement, sales productivity, and the coordination of online and offline retail channels.
Cegid Retail is a software designed for managing retail operations across multiple sales channels and geographical locations. The software offers a unified platform for handling point of sale transactions, inventory management, customer relationship management, and merchandising. It provides tools for monitoring stock levels, processing sales, and collecting customer data to support business decisions. Cegid Retail supports omnichannel retailing by integrating in-store and online activities to enable consistent management and reporting. The software addresses challenges related to inventory accuracy, customer experience, and data-driven decision making in retail settings.
Comerzzia is a software designed to facilitate omnichannel commerce management for retailers and businesses. The software provides functionalities that include centralized product catalog management, inventory control, order processing, and integration with multiple sales channels such as physical stores, e-commerce platforms, and mobile applications. Comerzzia supports business operations by enabling unified management of promotions, pricing, and customer data to optimize retail workflows. The software addresses the need for consistent and efficient cross-channel transaction processing, helping organizations streamline activities ranging from sales and returns to customer engagement across diverse touchpoints. By consolidating operations within a single platform, Comerzzia assists businesses in maintaining real-time visibility into sales, inventory, and customer interactions, thereby contributing to improved decision-making and operational continuity.
Commerce Cloud is a software developed by Salesforce that supports businesses in managing digital commerce operations across various channels. The software provides tools for creating and customizing online storefronts, enabling product catalog management, order processing, and customer engagement. It integrates with marketing, sales, and service solutions, aiming to streamline workflows from product discovery to transaction completion. The software offers features such as inventory management, pricing and promotions control, payment processing, and customer data analysis. Commerce Cloud addresses challenges related to scaling ecommerce operations, improving user experiences, and supporting multi-site or global ecommerce strategies.
Flooid Platform is a software designed to unify and manage retail operations across channels such as in-store, online, and mobile. It provides point-of-sale functionality, inventory management, and real-time data analytics to support transaction processing and enterprise-wide visibility. The software enables retailers to integrate customer journeys and streamline checkout experiences by connecting commerce functions with existing business systems. It supports personalization, promotions, and loyalty programs, as well as mobile and self-service solutions. Flooid Platform addresses the need for consistent customer engagement and operational efficiency by offering tools that facilitate smooth business processes across diverse retail environments.
Fujitsu Market Place is a software designed to enable unified retail operations, integrating point of sale, order management, and real-time inventory across multiple channels. The software offers features that facilitate the management of in-store and online transactions, promotions, and customer interactions through a single interface. It allows retailers to consolidate physical and digital channels, supporting tasks such as checkout, product lookup, and fulfillment options. By streamlining these processes, the software addresses challenges related to omni-channel retailing, helping businesses optimize efficiency in inventory control and improve consistency in customer service.
Fynd Commerce Platform is a software designed to enable businesses to manage and scale their omnichannel retail operations. The software offers centralized inventory management, integrated order processing, and product catalog synchronization across multiple sales channels including online stores, physical outlets, and third-party marketplaces. It allows retailers to optimize inventory allocation, automate logistics workflows, and track sales performance through analytics and reporting capabilities. The software supports integrations with point of sale systems, payment gateways, and various e-commerce platforms, helping businesses maintain consistent product information and streamline the buyer’s journey from search to checkout. Through real-time inventory visibility and process automation, the software aims to address challenges related to stock management, order fulfillment, and unified customer experience across channels.
Lavu's intuitive, mobile POS and restaurant management platform is designed specifically for small to medium food and drink establishments with 1-3 locations. Lavu's mobility and ease of use help streamline operations and increase revenue while delighting customers. Offering in-house payment processing, online ordering, detailed reporting, loyalty programs, labor management, inventory management, and more, Lavu saves time and money while providing all your point of sale and management needs.
Discover easy-to-use restaurant management solutions to streamline your operations, empower your staff, and provide better customer experiences.
NCR RPOS is a retail point-of-sale software designed to manage transactions, inventory, promotions, and customer interactions within store environments. The software streamlines checkout processes, integrates with payment systems, and supports multiple store formats including convenience, grocery, and specialty retail. It enables retailers to process sales, returns, and exchanges while offering functionalities for pricing management, receipt generation, and loyalty program integration. The software provides reporting tools for sales analysis and operational insights, allowing business users to monitor store performance and make data-driven decisions. NCR RPOS aims to assist retailers in optimizing store operations and improving overall efficiency in their point-of-sale activities.
NetSuite SuiteCommerce InStore Point of Sale is a software designed to support retail businesses by providing a unified commerce platform that connects in-store and online operations. This software offers real-time inventory visibility, order management, and customer information, enabling sales associates to assist customers efficiently. It supports various payment methods and integrates with customer relationship management and inventory systems, allowing for seamless transactions and fulfillment. SuiteCommerce InStore enables retailers to streamline store operations, manage returns, exchanges, and promotions, and provide personalized customer service, addressing the challenge of delivering cohesive retail experiences across multiple channels.
Cloud-native point-of-sale solution (POS), built on Microsoft 365 Business Central (ERP).
NP Retail, built by NaviPartner, is a comprehensive "Omnichannel" or "Unified Commerce" solution for retailers and ecommerce organizations pursuing an agile, maintained architechture.
NP Retail is used by hundreds of retailers across the world, and services most industries. From fashion, to jewelry, appliances, home-decor and more.
NP Retail is hosted and serviced, and comes with strong standard integrations built on the Microsoft Cloud infrastructure. Integrations include Magento 2 & Shopify ecommerce, PIM, warehouse management solutions and many more.
NP Retail is available as an all-inclusive APP on the Microsoft app-marketplace "Appsource".
OmniPOS is a software designed for retail environments to facilitate point-of-sale transactions and streamline in-store operations. The software enables transaction processing, sales management, promotions handling, loyalty program integration, and supports various payment methods. OmniPOS provides features for inventory control, real-time data synchronization, and centralized management across multiple store locations. The software aims to address business challenges related to transaction efficiency, inventory visibility, and operational consistency in retail enterprises. It offers scalability and extensibility through integration capabilities with other systems and applications within a retail technology ecosystem.
OmniPro is a software designed to streamline and automate electronic point‑of‑sale management within retail environments. The software enables businesses to effectively monitor sales transactions, inventory levels, and reporting functions. With integrated analysis tools, OmniPro provides accurate sales tracking and stock control, helping organizations maintain up‑to‑date records and reduce manual administrative tasks. The software supports connection to various hardware devices such as scanners and printers, allowing for flexible configuration across different retail setups. OmniPro assists users in addressing operational efficiencies, enhances transaction accuracy, and facilitates the management of retail operations through centralized data management and reporting capabilities.
Openbravo Commerce Cloud is a software designed for retailers to manage and streamline omnichannel operations. It provides features for point of sale, inventory management, order fulfillment, and customer management across physical and digital channels. The software supports integration with various payment systems, facilitates centralized control of product information, and enables real-time visibility into transactions and stock levels. Its purpose is to help retail businesses improve front-end and back-end coordination, optimize inventory, and deliver consistent experiences across multiple sales channels while addressing challenges related to order processing, inventory tracking, and store operations.
Oracle Retail Xstore Point-of-Service is a software solution designed for retailers to manage store operations and facilitate customer transactions at the point of sale. The software enables sales associates to process sales, returns, orders, and payments while providing access to real-time inventory information and product details. It supports omnichannel retailing by integrating with other retail systems for order fulfillment, customer management, promotions, and loyalty programs. The software offers features such as mobile checkout, reporting, and analytics to help businesses optimize store performance, improve customer experiences, and ensure operational consistency across multiple locations.
Aptos POS is a point of sale software designed to support retail operations across multiple channels and locations. The software offers transaction processing, inventory management, and customer engagement features in one platform. It enables retailers to manage sales, returns, and promotions while maintaining visibility into product availability and pricing. Aptos POS supports integration with loyalty programs and customer profiles, allowing for personalized service and streamlined checkout experiences. The software provides real-time access to sales data and reporting tools to facilitate operational decisions and optimize store performance. It is suited for businesses seeking to unify digital and in-store retail functions and to improve transaction accuracy and efficiency.
Retail Pro 9 is a retail management software that offers tools for point of sale, inventory control, back office management, and customer relationship management. The software enables retail businesses to process sales transactions, manage product stock levels, track inventory movement, and analyze sales performance. Retail Pro 9 supports multi-location operations, provides reporting capabilities, and facilitates integration with third-party systems for accounting and ecommerce. The software assists retailers in streamlining store operations, improving visibility over inventory, and enhancing decision-making through accessible analytics. Designed for various retail formats, it addresses challenges in managing daily transactions, inventory accuracy, and operational efficiency.
Retail Pro Prism is a retail management software designed to support point of sale, inventory, customer management, and reporting processes for retail businesses. The software provides tools for managing transactions across multiple store locations, allowing for centralized control of sales and merchandise operations. Retail Pro Prism allows users to monitor stock levels, conduct inventory transfers, and analyze detailed sales data. The software facilitates integration with other retail systems and provides user interface options for customization to suit store requirements. Retail Pro Prism aims to address business challenges such as inventory optimization, transaction efficiency, and operational visibility in retail environments.
Unified Commerce Platforms Anchored by POS for Tier 2 Retailers (Transitioning to Unified Commerce Platforms Anchored by AI-Enabled POS for Tier 2 Retailers)
Unified Commerce Platforms Anchored by POS for Tier 2 Retailers (Transitioning to Unified Commerce Platforms Anchored by AI-Enabled POS for Tier 2 Retailers)Reviews and Ratings
Features of Unified Commerce Platforms Anchored by POS for Tier 2 Retailers (Transitioning to Unified Commerce Platforms Anchored by AI-Enabled POS for Tier 2 Retailers)
Updated May 2025
Optional Features:
Vendor services and support, which are critical parts of the relationship and imperative to the success of the solution.
Open architecture with inherent centralized services or microservices, which allow for the POS to serve as the conduit to adjacent applications.
Flow of customer information across touchpoints, including loyalty, clienteling information and their digital carts.
Developer tools and low-code environments allowing for further access to configure microservices.
Support of the same code across touchpoints, including fixed till, fixed self-scan, mobile POS (either associate or customer device), kiosks and other devices (such as scales).
Order management (OM), which is integral for unified commerce. Some vendors have built an OM module, or the solution is OM-agnostic.
Hardware-agnostic and a separation from the traditional software and hardware elements of POS as most vendors in the Tier 2 market do not sell hardware bundles or partner with hardware providers.
Reporting or data and analytics modules.
More availability of cloud deployments. Most vendors offer licensed on-premises and cloud options, while some vendors offer cloud-only options.
Seamless movement of the customer’s journey across touchpoints — from web, mobile, store, IoT and social channels.
Unified Commerce Platforms Anchored by POS for Tier 2 Retailers
Gartner defines the Tier 2 retail market as one comprising multichannel retailers that conduct business in any geography, have brick-and-mortar stores as one of many operating channels and generate annual retail revenue of $500 million to $2.99 billion.
Retail POS applications have moved beyond an integrated solution in a multichannel network. POS applications have become the anchor of centralized unified commerce platforms, facilitating key unified commerce activities. In addition to the expected transactional functionality to support sales, returns and the associated reporting (such as transaction logs), activities also include:
Endless aisle
Click and collect
Clienteling
Loyalty
Other functions also allow customers to search, transact, acquire and consume products across a retailer’s ecosystem.
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
