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Unified Communications (Transitioning to Unified Communications as a Service)

Unified Communications Reviews and Ratings

What are Unified Communications Solutions?

All unified communications (UC) solutions are intended principally to improve user productivity and enhance business processes that relate to communications and collaboration. Gartner defines UC solutions — equipment, software and services — as offerings that facilitate the use of multiple enterprise communications methods to achieve those aims. UC solutions integrate communications channels (media), networks and systems, as well as IT business applications, and, in some cases, consumer applications and devices.

UC offers the ability to significantly improve how individuals, groups and companies interact and perform. The UC solutions that enterprises deploy range from stand-alone suites from single vendors, to integrated applications and platforms from multiple vendors. UC is often deployed to extend and add functionality to established communications investments.

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Tata Communications Global SIP Connect
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Cisco Unified Communications Manager
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Skype for Business
For 50M-1B USD Companies
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Tata Communications Global SIP Connect
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Cisco Unified Communications Manager
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MiCollab
For North America
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MiCollab
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Cisco Unified Communications Manager
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Skype for Business
Integration & Deployment
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Tata Communications Global SIP Connect
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Skype for Business
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MiVoice Connect

Product Listings

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Logo of Skype for Business

Skype for Business

By Microsoft

4.2
(2779 Ratings)

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement.

Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

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Cisco Unified Communications Manager

By Cisco Systems

4.5
(321 Ratings)

Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.

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Logo of Lync 2013 (Legacy)

Lync 2013 (Legacy)

By Microsoft

4.3
(290 Ratings)

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement.

Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

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Logo of MiVoice Connect

MiVoice Connect

By Mitel

4.1
(85 Ratings)

Mitel is a company that handles approximately two billion connections on a daily basis. Their primary goal is to assist businesses in developing their internal and external communication by providing solutions that enable efficient collaboration and customer service.

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Logo of Lync 2010 (Legacy)

Lync 2010 (Legacy)

By Microsoft

4.1
(66 Ratings)

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement.

Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

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Logo of Avaya Aura Communication Manager

Avaya Aura Communication Manager

By Avaya

4.1
(64 Ratings)

Avaya is a global company that provides customer experience solutions that range from contact center to unified communications platforms for organizations of all sizes and industries. The company delivers innovative solutions without disruptions associated with adoption of cloud technology, enabling businesses and their employees the freedom to progress at their own pace.

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MiCollab

By Mitel

4.5
(63 Ratings)

Mitel is a company that handles approximately two billion connections on a daily basis. Their primary goal is to assist businesses in developing their internal and external communication by providing solutions that enable efficient collaboration and customer service.

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Logo of Tata Communications Global SIP Connect

Tata Communications Global SIP Connect

By Tata Communications

4.6
(53 Ratings)

Tata Communications is a global organization that facilitates the digital transformation of businesses. The company is key in processing around 30% of global internet routes, and has a pivotal role in connecting firms to prominent cloud service providers. As a long-standing player in the India's digital evolution, the company has been instrumental in the adoption of digital services over the last quarter of a century. Tata Communications acknowledges that connectivity is a fundamental necessity for the economy, and is dedicated to serving industry leaders in this new era of communication. In 2020, the company introduced 'Secure Connected Digital Experience' (SCDx), developed to address the increasing global demand for new operational methods. This includes the accelerated shift towards remote working, rising digital commerce, increasing security threats, and the move to more contactless experiences. The company operates in over 200 countries worldwide.

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Logo of Tata Communications CCaaS

Tata Communications CCaaS

By Tata Communications

4.7
(28 Ratings)

Tata Communications is a global organization that facilitates the digital transformation of businesses. The company is key in processing around 30% of global internet routes, and has a pivotal role in connecting firms to prominent cloud service providers. As a long-standing player in the India's digital evolution, the company has been instrumental in the adoption of digital services over the last quarter of a century. Tata Communications acknowledges that connectivity is a fundamental necessity for the economy, and is dedicated to serving industry leaders in this new era of communication. In 2020, the company introduced 'Secure Connected Digital Experience' (SCDx), developed to address the increasing global demand for new operational methods. This includes the accelerated shift towards remote working, rising digital commerce, increasing security threats, and the move to more contactless experiences. The company operates in over 200 countries worldwide.

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Logo of Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000)

By Cisco Systems

4.7
(20 Ratings)

Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.

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Logo of Cisco Business Edition 7000 (BE7000)

Cisco Business Edition 7000 (BE7000)

By Cisco Systems

4.1
(16 Ratings)

Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.

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Logo of OmniPCX Enterprise Communication Server

OmniPCX Enterprise Communication Server

By Alcatel-Lucent Enterprise

4.2
(13 Ratings)

Alcatel-Lucent Enterprise's (ALE) vision is to deliver the customized technology experiences our customers need. Our mission is to make everything connect by delivering digital age networking, communications and cloud solutions with services tailored for your business success. In the Cloud. On Premises. Hybrid.

We provide industry-specific Digital Age Networking, Communications and Cloud solutions, applications, and services to businesses of all sizes across the globe. Offering the flexibility of Cloud, On Premises and Hybrid, means that our customers can choose solutions that are tailored to their needs, and their business goals.

ALE is committed to developing technology solutions that work for our customers, connecting people, machine, things and processes, while creating a more sustainable future for all.

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eSpace

By Huawei

4
(12 Ratings)

Huawei is a global provider of information and communications technology (ICT) solutions. The company's main focus is to enrich human progress through innovative technologies. Huawei aims to ensure that connectivity is a basic need, emphasizing the importance of access to ICT and the benefits it can provide to a wide audience. The firm specializes in creating customer-focused innovations and establishing strong partnerships, developing capabilities across carrier networks, enterprise, consumers, and cloud computing sections. With operations in over 170 countries, Huawei has a significant global presence. The company's objective is to digitally connect every person, home, and organization in order to achieve a comprehensive connected, intelligent world. Through this, Huawei works to narrow the digital gap, facilitating access to broadband services.

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NEC SV9000

By NEC

4.5
(10 Ratings)

NEC Corporation is focused on the integration of IT and network technologies. The company aids businesses and communities in adjusting to fast-paced changes in society and market trends. It is devoted to providing social values of safety, security, fairness, and efficiency that aim to create a more sustainable environment where individual possibilities can be fully explored. NEC Corporation is well-known for its innovations, particularly in the field of face recognition technology.

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OpenScape Enterprise

By Atos Unify

3.9
(10 Ratings)

Atos Unify represents a collection of remote and distributed work solutions from the Atos Group. This encapsulates Atos's proprietary OpenScape communication platforms and a variety of cloud solutions, developed in collaboration with strategic partners. These offerings cater to enterprises seeking to enhance their employee collaboration or customer contact, as well as those operating in emergency, trading, and dispatch settings.

In conjunction with Atos's expertise in digital transformation - featuring cybersecurity, high performance and edge computing, artificial intelligence, software integration, and change management - Atos Unify solutions aim to revolutionize the employee and customer experience in a multi-vendor environment, thereby augmenting agility, sustainability, and cost-effectiveness. This is accomplished while steering clear of favoritism, marketing rhetoric, and financial disclosures.

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Logo of OpenScape Voice

OpenScape Voice

By Atos Unify

4.4
(8 Ratings)

Atos Unify represents a collection of remote and distributed work solutions from the Atos Group. This encapsulates Atos's proprietary OpenScape communication platforms and a variety of cloud solutions, developed in collaboration with strategic partners. These offerings cater to enterprises seeking to enhance their employee collaboration or customer contact, as well as those operating in emergency, trading, and dispatch settings.

In conjunction with Atos's expertise in digital transformation - featuring cybersecurity, high performance and edge computing, artificial intelligence, software integration, and change management - Atos Unify solutions aim to revolutionize the employee and customer experience in a multi-vendor environment, thereby augmenting agility, sustainability, and cost-effectiveness. This is accomplished while steering clear of favoritism, marketing rhetoric, and financial disclosures.

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Logo of OpenScape Business

OpenScape Business

By Atos Unify

4.8
(7 Ratings)

Atos Unify represents a collection of remote and distributed work solutions from the Atos Group. This encapsulates Atos's proprietary OpenScape communication platforms and a variety of cloud solutions, developed in collaboration with strategic partners. These offerings cater to enterprises seeking to enhance their employee collaboration or customer contact, as well as those operating in emergency, trading, and dispatch settings.

In conjunction with Atos's expertise in digital transformation - featuring cybersecurity, high performance and edge computing, artificial intelligence, software integration, and change management - Atos Unify solutions aim to revolutionize the employee and customer experience in a multi-vendor environment, thereby augmenting agility, sustainability, and cost-effectiveness. This is accomplished while steering clear of favoritism, marketing rhetoric, and financial disclosures.

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Logo of IceWarp

IceWarp

By IceWarp

4
(6 Ratings)

Unified Email & Collaboration Hub is an entity that specializes in providing secure, professional email services on the client's domain. It also offers revolutionary integration with chats, shared calendars for efficient planning, and real-time collaboration through TeamChat, ideal for team projects. The company also provides cloud storage, ensuring accessibility to files on any device at any time. Additionally, online documents are made available for effortless sharing and collaborative editing, facilitated by desktop and mobile applications. Operational since 2001, the company has made all its products in-house, ensuring continuous improvement and prompt support. The ongoing development process incorporates current trends and feedback from a vast customer base to deliver innovation through its services.

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Logo of Neox Platform

Neox Platform

By STL

4.3
(6 Ratings)

STL is a global company that focuses on the design and manufacture of optical and digital solutions. The company designs and builds advanced networks for 5G, Rural, FTTx, Enterprise and Data Centre applications. With its reach extending across four continents and over 100 countries, STL specializes in Optical Connectivity, Global Services, and Digital and Technology solutions that enable the creation of comprehensive and forward-looking digital networks. The company's business approach is primarily customer-centric, supported by strong research and development. The firm's staff comprises top talents from over 30 different nationalities.

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Logo of ULTATEL Business Phone System

ULTATEL Business Phone System

By ULTATEL

4.8
(6 Ratings)

SaaS Provider for Unified Communications solutions.

ULTATEL enables people to work together and get the information they need to do their best work, anywhere they are.

Our cloud platform brings together phone, video, messaging, texts and business apps, allowing people to connect, meet, and exchange information on any device.

We are passionate about using our technology and experience to help businesses address the challenges that matter to them, with an enterprise-grade platform that delivers exceptional service to companies of all sizes, fully scalable and customizable to the largest multi-national organizations.

ULTATEL is committed to equal opportunity, diverse, welcoming and supportive workplace.

Voted as the #1 Emerging Favorite and a Category Leader on Gartner.

Highest User Adoption & High Performer during Spring 2023 on G2.

The world's first and only provider who is certified for both MS Teams Direct Routing SBC & Contact Center Intergation by Microsoft.

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Gartner Research

Magic Quadrant for Unified Communications (Transitioning to Unified Communications as a Service)Critical Capabilities for Unified Communications (Transitioning to Unified Communications as a Service)
Gartner Peer Insights 'Voice of the Customer': Unified Communications (Transitioning to Unified Communications as a Service)

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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