Unified Communications as a Service, Worldwide Reviews and Ratings

Over the past three years, Microsoft Teams has become an essential part of my daily work life. This versatile platform has evolved from being primarily a chat and messaging tool into a comprehensive hub for our teamwork. We use it for communication, document collaboration, task management, and more. The seamless integration with Microsoft 365 has simplified our workflows and allowed us to access essential tools like Word, Excel, and SharePoint without leaving the Teams environment. While Teams is a powerful tool, there have been some challenges, especially for new users. Managing notifications effectively can also be tricky. However, Teams has been instrumental in enabling remote work and enhancing our collaboration efforts. It is an indispensable part of our daily work routine. Here are some specific examples of how we use Microsoft Teams: Communication: We use Teams for instant messaging, video conferencing, and audio calls. This allows us to stay connected with each other, even when we're working remotely. Document collaboration: We use Teams to share and collaborate on documents in real time. This makes it easy to work on projects together, even if we're in different locations. Task management: We use Teams to assign and track tasks. This helps us to stay organized and on track with our work. Project management: We use Teams to manage projects from start to finish. This includes creating and tracking tasks, sharing files, and collaborating with team members. Overall, Microsoft Teams is a valuable tool for teamwork and collaboration. It has helped us to streamline our workflows, improve communication, and boost productivity.

We decided ti use Skype at the time, as it was the most used program in large companies and among our customers to contact us, we were very happy, the program served the purpose we needed very well

Regardless of working with a Customer Support Representative or our Account Manager they all have the same goal in mind to make sure the customer is satisfied with their services.

Overall, my experience with Nextiva has been exceptional. The platform's user-friendly interface, coupled with its robust features, has significantly enhanced our communication and collaboration. Their customer support team is responsive and knowledgeable, addressing any queries or concerns promptly.

Google Chat is a texting/communication platform and is used by everyone in my organization. My overall experience with this product has been very good as it has no complications or hurdles. Also, we have opted for Google Suites, which has a smooth integration with all the products.

Overall, the experience of Webex Calling is generally positive, with users appreciating its reliability, ease of use, scalability, integration capabilities, feature set, security measures, and customer support. It's a robust solution for businesses looking to modernize their phone systems and improve communication efficiency. here the gained 5 Years experience with the below professional services and features 1- Reliability: Users often praise the reliability of Webex Calling, noting minimal downtime and consistent call quality. The service's cloud-based nature ensures high availability and redundancy, reducing the risk of service interruptions. 2- Ease of Use: Webex Calling is appreciated for its intuitive user interface, making it easy for both administrators and end-users to set up, configure, and manage phone systems and calls. Features such as call forwarding, voicemail, and call recording are typically straightforward to use. 3- Scalability: Webex Calling is scalable, making it suitable for businesses of all sizes. Whether you're a small startup or a large enterprise, you can easily add or remove users and phone lines as needed, without significant infrastructure changes. 4- Integration: Integration with other Webex collaboration tools, such as Webex Meetings and Webex Teams, is seamless. Users can transition from chat or video calls to voice calls seamlessly, enhancing overall productivity and collaboration.

I am using this tool for my official meetings and My overall experience with Google Meet feels more comfortable and secure compared with video calling software. like sharing the meeting link and getting full control during the professional-level meeting. If someone is on mute then have a feature raise hand.

Using this product has helped replaced our old PBX system with an easy to implement phone system with new features that can be used for enhancing our daily workflow

Voice services have been consistent and of high quality. Integration with MS Teams works as advertised. Our employees have adapted quickly and well to the change in phone systems and there is a growing appreciation for the new features. The Vonage user trainings were helpful in combination with IT putting out customized information to address company needs. Also appreciate the flexibility of use through Teams and/or the Vonage App. Administration through the console is intuitive and easy to use. The onboarding process went very well, and the support has been tremendous from the start. We work with a customer success manager which I believe helps get our support needs met quicker.

My Dialpad Ai experience has been awesome, the AI provides an entire call description after every call which is very helpful in remembering meetings and call details.

from our first interactions with 8x8 its been a smooth ,knowledgeable and innovating journey and this still continues

Everyone has their preference when it comes to using the Microsoft Suite. Whether you are using desktop versions or prefer web apps, the experience with be similar to each user. In addition to all the services they provide, with Teams and OneDrive, you truly have full business functionally all in one place.

Google workspace, formerly know as G suit, is a suit of cloud computing, productivity and collaboration developed by Google. It empowers teams of all sizes to do their best. It's the perfect place to create, communicate and collaborate.

We subscribed to TATA service before COVID-19 and continued with the service during /post COVID period. It was a remarkable journey and how TATA transformed the GSIP Telephony service into Teams Direct routing, followed by Operator connector in conjunction with the rapidly changing collaboration environment. Kudos to TATA for their technical competence and offering customer solutions (delivery) in a quicker manner. Our organization was able to successfully implement the solution and maintain the same.

easy to navigate the website and if I can't find what I am looking for they are quick to help.

The solution is totally configurable and integrated with the major CMR software. very important for us the SSO that we configured to the MS Azure AD. The "classound" solution for the phone call is economic and very quick to implement and deploy. very interesting the hardware rent that provide a full risk assurance on all the rented device. Very fast the delivery in case of any hardware problem.

From the proof of concept phase to the rollout within our organization Zoom engineering and support staff were incomparable to other vendors. Both their speed and knowledge of their platform allowed for an extremely quick and effective roll out to our users far surpassing our initial expectations.

Easy to use as an office phone no matter where you at.

Unified communications from Verizon was used by us in the past when integrating Verizon mobile for our business, as we were already spending money with Verizon, and we were in need of their additional services at the time, we briefly used the suite which included Blue Jeans. However as time went by and integration of unified tools became our workflow, we no longer had a need for the additional services. Nevertheless we had a great experience.

This technology software is easy to use and very efficient. We are very happy with our purchase. Users are entered in the same system, so that was a definitely a plus!