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Overall experience with Acronis Cyber Protect
“Efficient Multi-Tenant Dashboard Supports MSPs, Though Licensing Structure Needs Upgrades”
“Review of Acronis”
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Company Description
Acronis, founded in 2003, is headquartered in Switzerland, focuses on the integration of data protection and cybersecurity, solving several challenges including safety, accessibility, privacy, authenticity, and security (SAPAS). Primarily, the company provides a range of services including disaster recovery, antivirus, backup, and endpoint protection management solutions. These are coupled with innovative technologies based on AI and blockchain for data authentication and antimalware purposes. With a versatile deployment model, Acronis caters to service providers and IT professionals, ensuring the protection of data, systems and applications across various environments. Their products are globally available and are used in multiple languages.
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Acronis Cyber Protect Likes & Dislikes
The instinctive combination of backup, disaster recovery, and advanced security in a single platform remarkably minimizes operational stress and avoids our dependency on costly tools for accuracy and productivity. Interestingly, for MSP business it will be highly beneficial due to the quick distribution of security plans and status across different sites/clients easily. The product's backup and recovery are worth and reliable which is crucial in client's trustworthiness and this benefits us to satisfy the clients SLA's.
It's very cost effective.
Central dashboard for the cloud product we use to backup our M365 Exchange Online user mailboxes. A equivalent central dashboard for the local installation for the server backups. The easy to use restore feature we have used to restore user files accidentally deleted or saved when they shouldn't have been.
The most important limiting factor is the complexity of licensing of particular works and add-ons which can adversely affect the effective communication to the clients that may reduce the marketability of the product. The integrated functioning formula of the product can sometimes disturb and affect the backups. Improved resource consumption can be effective and helpful for unified characteristics.
Customer service, logs only kept for 30 days, and data is only kept for deleted users for a short period of time.
The main thing we dislike is that we had to install the product locally in order to perform the Continuous Data Protection backups of our most critical data. Another dislike is having to use the local install system to perform tasks related to server data backups and having to use the Cloud Central dashboard to deal with and report on the M365 mailbox backups. Having one central cloud dashboard that could interface with both the cloud and local instances would be far better.
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Acronis Cyber Protect Reviews and Ratings
- TECHNICAL SUPPORT ENGINEER<50M USDIT ServicesReview Source
Efficient Multi-Tenant Dashboard Supports MSPs, Though Licensing Structure Needs Upgrades
Altogether, the experience with Acronis Cyber Protect Cloud was appropriate and constructive due to its integrated platform for diverse facilities. Apart from bundling data protection, simplified tasks, and cyber security services, it remarkably elevates the Average Revenue per User, in the field of modern technology. Moreover, the multi-tenant dashboard is excellent in handling numerous clients simultaneously without compromising on efficiency and accuracy. Even though the overall performance and all the status were good, modernization is needed for the licensing structure, which could increase the acceptability of the product in the cyber and tech sector. - IT MANAGER50M-1B USDIT ServicesReview Source
Separation of Local and Cloud Consoles Creates Backup Management Challenges
On the whole we are very happy with this product. It took a while for the updates of the product to catch up with the hardware we employ but now that it has it is working very well for us. - HELP DESK COORDINATOR<50M USDManufacturingReview Source
Backup Solution Delivers Straightforward Recovery and Helpful Implementation Support
They were easy to work with. It's a great product that does everything we wanted in a backup solution. We have been using Acronis for a number of years and have never had any issues that caused us to question our choice of backup solution. - Planning Engineer50M-1B USDIT ServicesReview Source
Integrated Security and Backup Features Highlighted Despite High Licensing Costs
The main advantage of using Acronis Cyber Protect was that it can pull off both security and backup on the same device, could say everything under the same roof. Backup antimalware XDR everything in one platform which was hard to digest before few years.The backup features are really mesmersing and great and disaster recovery is the main high light for me.Centralised management is also another key thing when we consider the cloud platform. - Sales Manager50M-1B USDIT ServicesReview Source
Acronis Cyber Protect offers Backup, data protection & Cybersecurity in 1 platform
Acronis Cyber Protect is a simple yet powerful solution which helps organizations for backup, data protection & Cybersecurity capabilities under 1 platform.