Overview
Product Information on Aptarro RevCycle Engine
What is Aptarro RevCycle Engine?
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Overall experience with Aptarro RevCycle Engine
“Custom rule building streamlines coding and billing needs.”
About Company
Company Description
Aptarro helps healthcare providers get paid accurately and on time by simplifying revenue cycle management. Our intelligent solutions reduce denials, ensure compliance, and streamline billing workflows, allowing providers to focus on patient care. With 40+ years of experience, we’ve developed a powerful rules engine and comprehensive content database to help providers navigate complex regulations with confidence. Our SaaS solutions integrate with EHRs, practice management, and hospital information systems to improve revenue integrity and operational efficiency. Formed from the combined expertise of Alpha II and RCxRules, Aptarro enables healthcare organizations to manage revenue with greater accuracy and control. By automating corrections and optimizing reimbursements, we help providers strengthen financial performance while reducing administrative burdens. At Aptarro, we’re committed to making revenue cycle management more accurate and reliable for healthcare organizations.
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Reviewer Insights for: Aptarro RevCycle Engine
Aptarro RevCycle Engine Likes & Dislikes
The ease of building custom rules for our coding and billing needs. Solving for payer specific guidelines upstream from our billing system. Customer Service interactions are always satisfactory.
We love the automation of how it corrects tedious errors that are being submitted. It gives us great performance reports as well.
The ease of rule writing and options for rule writing. The implementation staff is very helpful and has answered all my questions. Steve is available and is knowledgeable to troubleshoot issues with Next Gen at any time.
Occasionally we experience slowness within the application. If this happens, the Support Team is always able to quickly collaborate to remedy the root issue.
1) The person we were setup with to help customize our rules was a bit challenging in the beginning but we were able to smooth things out prior to our go-live. 2) We cannot create a range for certain diagnosis codes to be combined. We would need to have specific rules for specific diagnoses. 3) We have to manually update the code sets. If this can be an automated thing, where we don't have to check it every quarter and update it on its own, that would be a small victory.
1) Being new/ new with both Next Gen and Aptarro and integration issues like sensitive encounters not activating an ADT feed. 2) Being new/new and not being able to test the entire process causing a claims slow down 3) Need more hand holding when we are new to the system so claims don't get bogged down in the system
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Peer Discussions
Aptarro RevCycle Engine Reviews and Ratings
- IT Associate10B+ USDHealthcare and BiotechReview Source
Custom rule building streamlines coding and billing needs.
RevCycle Engine is user friendly and easy to build custom rules in. Customer Support offers amazing results in a timely manner. - Supervisor Covering for Manager50M-1B USDHealthcare and BiotechReview Source
Automation Features and Performance Reports Stand Out Amid Initial Setup Challenges
We have had a great experience overall . The team has been very responsive and helpful in every way they can. The setup was a bit rocky at first with how we wanted the rules customized but everything came out best in the end. - Director of Reimbursement<50M USDHealthcare and BiotechReview Source
Next Gen EHR Limitations Slow Claim Production and Payments After Go-Live
Due to the Next Gen EHR system limitations we were not able to test the complete process until after go-live which has slowed our claim production and payments - VP Revenue Cycle and Managed Care50M-1B USDHealthcare and BiotechReview Source
Experiencing Exceptional Performance with Modern Rules Engine
From implementation to everyday usage, we have experienced exceptional results in the performance of the rules engine and customer support. The automation of this revenue cycle engine has contributed to increased efficiency throughout our billing process. We were able to streamline our front-end processes and reduce rejections and denials. In addition, we were able to reallocate responsibilities for several full-time positions and improve overall team morale. - Coding & PA Manager50M-1B USDHealthcare and BiotechReview Source
Superb Customer Service Revolutionizes Task Management
We have been utilizing this product for 8 years now, and we could not imagine life without it! The company has provided superb customer service, and the product has helped us gain so many efficiencies!