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Overview

Product Information on Blue Coat PacketShaper

Updated 13th October 2025

What is Blue Coat PacketShaper?

Blue Coat PacketShaper is a network traffic management software that provides visibility and control over application and network performance. The software identifies, classifies, and monitors network traffic, allowing organizations to manage bandwidth usage and prioritize applications critical to business operations. It helps address issues related to network congestion and inefficient bandwidth utilization by enabling administrators to set policies for different types of network traffic. PacketShaper is designed to enhance user experience and support business continuity by optimizing network resources and reducing the impact of non-essential or disruptive applications.

Blue Coat PacketShaper Pricing

Blue Coat PacketShaper software is offered with a licensing model that is based on bandwidth tiers and feature sets, allowing organizations to choose a package according to network capacity and application control requirements. The software typically requires an annual or multi-year subscription for updates and support, with pricing varying according to bandwidth limits and selected modules.

Overall experience with Blue Coat PacketShaper

Network Enginner
Gov't/PS/ED 5,000 - 50,000 Employees, Services (non-Government)
FAVORABLE

“Implementation is very easy but more improvement required on auto generated report.”

4.0
Sep 25, 2018
We have implemented the BlueCoat Packet Shaper 4 month ago in our organization. Our overall experience on average. Not bad or not more good also. First is we are not able to create any user, auto generated report is showing volume (application usage data amount) it should be bandwidth. When we create manual report then its only graph based report so any non technical person (management level) will not understand that.
There are no reviews in this category.
CRITICAL

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

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Logo of Blue Coat PacketShaper

Blue Coat PacketShaper

byBroadcom
in WAN Optimization
4.3

About Company

Company Description

Updated 24th April 2024

Broadcom Inc. is a global entity focusing on the design, development, and supply of semiconductor and infrastructure software solutions. Through these operations, the firm addresses the primary issue of providing efficient top-notch technology-based solutions.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1960
Head office location
San Jose, United States
Number of employees
10001+
Website
http://www.broadcom.com

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Performance of Blue Coat PacketShaper Across Market Features

Blue Coat PacketShaper Likes & Dislikes

Like

We do not required more downtime to implement this solution in our live Network, if everything is ready then only max 1 min downtime if more enough for discovery mode.

Like

Shaping and traffic priority.

Like

Very easy to administer

Dislike

The auto generated report is not as report. because if our product is for bandwidth control purpose then why its showing application volume instead of bandwidth. with that volume how can we configure partition. I think this need to improve in very soon.

Dislike

User awareness doesn't work well and S400 model that is difficult to connect to Intelligence Center for report creation.

Dislike

Your categorization service (Web Pulse) to create the classes is not very good.

Blue Coat PacketShaper Reviews and Ratings

4.3

(6 Ratings)

Rating Distribution

5 Star
17%
4 Star
83%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.6

Integration & Deployment

4.2

Service & Support

3.7

Product Capabilities

4.2

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Network Enginner
    Gov't/PS/Ed
    Services (non-Government)
    Review Source

    Implementation is very easy but more improvement required on auto generated report.

    4.0
    Sep 25, 2018
    We have implemented the BlueCoat Packet Shaper 4 month ago in our organization. Our overall experience on average. Not bad or not more good also. First is we are not able to create any user, auto generated report is showing volume (application usage data amount) it should be bandwidth. When we create manual report then its only graph based report so any non technical person (management level) will not understand that.
  • Senior Network Admin
    50M-1B USD
    Education
    Review Source

    It is easy to manage and there are many of different application for traffic priority.

    4.0
    Oct 2, 2018
    I have experienced with Packetshaper over three years from 10000 model to S400 model, in general, they help me administer to bandwidth priority for various of business traffic
  • Security Specialist
    <50M USD
    Miscellaneous
    Review Source

    Easy deployment and very versatile administration

    5.0
    Aug 30, 2018
    It is an easy-to-deploy solution, with class management for controlling bandwidth, qos and others. Very easy to administer.
  • Director, Information Technology
    50M-1B USD
    Education
    Review Source

    Easy Implementation

    4.0
    Jul 27, 2017
    We worked directly with Blue Coat for product selection and implementation. Their pre-sales team was great to work with. The on-site implementation specialist was very efficient in helping us get the appliances installed and running in our production environment.
  • Manager of Information Technology
    50M-1B USD
    Energy and Utilities
    Review Source

    Good product, but high price per unit of bandwidth

    4.0
    Apr 11, 2017
    Great product. We had limited access to bandwidth, and as a result had to turn to other options to ensure business data was able to be processed efficiently. The hardware was reliable and the results were impressive.
Showing Result 1-5 of 6

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Reviewer Insights for: Blue Coat PacketShaper