• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Conversational AI Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Metadata Management Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Edge Distribution Platforms
      • Intranet Packaged Solutions
      • SD-WAN
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • IT Service Management Platforms
      • Endpoint Management Tools
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Security Awareness Computer-Based Training
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Voice of the Customer Platforms
      • Customer Data Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Visual Collaboration Applications
      • Collaborative Work Management
      • Knowledge Management (KM) Software
      • Adaptive Project Management and Reporting
      • View All
    • Public Sector and Government

      • Government ERP Solutions
      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Configure, Price and Quote Applications
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Sales Performance Management
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • Business Orchestration and Automation Technologies
      • Business Process Automation Tools
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Enterprise Architecture Tools
      • Custom Software Development Services
      • Code Review Tools
      • Domain Registrars
      • Digital Adoption Platforms
      • Game Engine Software
      • Website Builders
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Developer Productivity Insight Platforms
      • API Generation Software
      • AI Agents for Application Developers
      • Feature Management
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Application Crowdtesting Services
      • Prototyping Software
      • Mobile App Analytics
      • Virtual Reality Development Software
      • Green Software Engineering
      • Application Integration Platforms
      • Test Data Management
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Event Brokers
      • AI-Augmented Code Modernization Tools
      • Microsoft 365 Implementation and Support Services
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • Digital Twin of an Organization Platforms
      • Independent Third-Party Software Support of Megavendors
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • AI Agent Development Platforms for Software Engineering
      • Application Composition Platform
      • Multiexperience Development Platforms
      • Application Portfolio Management Tools
      • Internal Developer Portals
      • Load Testing Tools
      • Mobile Development Frameworks
      • Cloud Development Environments
      • B2B Gateway Software
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Blockchain Consulting and Proof-of-Concept Development Services
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • API and MCP Testing Tools
      • Value Stream Management Platforms
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Blue Coat PacketShaper
Logo of Blue Coat PacketShaper

Blue Coat PacketShaper

byBroadcom
in WAN Optimization
4.2

Overview

Product Information on Blue Coat PacketShaper

Updated 13th October 2025

What is Blue Coat PacketShaper?

Blue Coat PacketShaper is a network traffic management software that provides visibility and control over application and network performance. The software identifies, classifies, and monitors network traffic, allowing organizations to manage bandwidth usage and prioritize applications critical to business operations. It helps address issues related to network congestion and inefficient bandwidth utilization by enabling administrators to set policies for different types of network traffic. PacketShaper is designed to enhance user experience and support business continuity by optimizing network resources and reducing the impact of non-essential or disruptive applications.

Blue Coat PacketShaper Pricing

Blue Coat PacketShaper software is offered with a licensing model that is based on bandwidth tiers and feature sets, allowing organizations to choose a package according to network capacity and application control requirements. The software typically requires an annual or multi-year subscription for updates and support, with pricing varying according to bandwidth limits and selected modules.

Overall experience with Blue Coat PacketShaper

Network Enginner
Gov't/PS/ED 5,000 - 50,000 Employees, Services (non-Government)
FAVORABLE

“Implementation is very easy but more improvement required on auto generated report.”

4.0
Sep 25, 2018
We have implemented the BlueCoat Packet Shaper 4 month ago in our organization. Our overall experience on average. Not bad or not more good also. First is we are not able to create any user, auto generated report is showing volume (application usage data amount) it should be bandwidth. When we create manual report then its only graph based report so any non technical person (management level) will not understand that.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 24th April 2024

Broadcom Inc. is a global entity focusing on the design, development, and supply of semiconductor and infrastructure software solutions. Through these operations, the firm addresses the primary issue of providing efficient top-notch technology-based solutions.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1960
Head office location
San Jose, United States
Number of employees
10001+
Website
http://www.broadcom.com

Do You Manage Peer Insights at Broadcom?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Blue Coat PacketShaper
Performance of Blue Coat PacketShaper Across Market Features

Blue Coat PacketShaper Likes & Dislikes

Like

We do not required more downtime to implement this solution in our live Network, if everything is ready then only max 1 min downtime if more enough for discovery mode.

Like

Shaping and traffic priority.

Like

Very easy to administer

Dislike

The auto generated report is not as report. because if our product is for bandwidth control purpose then why its showing application volume instead of bandwidth. with that volume how can we configure partition. I think this need to improve in very soon.

Dislike

User awareness doesn't work well and S400 model that is difficult to connect to Intelligence Center for report creation.

Dislike

Your categorization service (Web Pulse) to create the classes is not very good.

Top Blue Coat PacketShaper Alternatives

Logo of SteelHead
1. SteelHead
4.5
(60 Ratings)
Logo of Cisco 4000 Series Integrated Service Router with Application Experience (ISR-AX)
2. Cisco 4000 Series Integrated Service Router with Application Experience (ISR-AX)
4.3
(41 Ratings)
Logo of Cisco ISR G2
3. Cisco ISR G2
4.9
(26 Ratings)
View All Alternatives

Peer Discussions

Blue Coat PacketShaper Reviews and Ratings

4.2

(6 Ratings)

Rating Distribution

5 Star
17%
4 Star
83%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.6

Integration & Deployment

4.2

Service & Support

3.7

Product Capabilities

4.2

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Network Enginner
    Gov't/PS/Ed
    Services (non-Government)
    Review Source

    Implementation is very easy but more improvement required on auto generated report.

    4.0
    Sep 25, 2018
    We have implemented the BlueCoat Packet Shaper 4 month ago in our organization. Our overall experience on average. Not bad or not more good also. First is we are not able to create any user, auto generated report is showing volume (application usage data amount) it should be bandwidth. When we create manual report then its only graph based report so any non technical person (management level) will not understand that.
  • Senior Network Admin
    50M-1B USD
    Education
    Review Source

    It is easy to manage and there are many of different application for traffic priority.

    4.0
    Oct 2, 2018
    I have experienced with Packetshaper over three years from 10000 model to S400 model, in general, they help me administer to bandwidth priority for various of business traffic
  • Security Specialist
    <50M USD
    Miscellaneous
    Review Source

    Easy deployment and very versatile administration

    5.0
    Aug 30, 2018
    It is an easy-to-deploy solution, with class management for controlling bandwidth, qos and others. Very easy to administer.
  • Director, Information Technology
    50M-1B USD
    Education
    Review Source

    Easy Implementation

    4.0
    Jul 27, 2017
    We worked directly with Blue Coat for product selection and implementation. Their pre-sales team was great to work with. The on-site implementation specialist was very efficient in helping us get the appliances installed and running in our production environment.
  • Manager of Information Technology
    50M-1B USD
    Energy and Utilities
    Review Source

    Good product, but high price per unit of bandwidth

    4.0
    Apr 11, 2017
    Great product. We had limited access to bandwidth, and as a result had to turn to other options to ensure business data was able to be processed efficiently. The hardware was reliable and the results were impressive.
Showing Result 1-5 of 6

Recommended Gartner Insights

  • Magic Quadrant for WAN Optimization

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.