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  3. ChannelAdvisor Platform
Logo of ChannelAdvisor Platform

ChannelAdvisor Platform

byCommerceHub
in
4.1

Overview

Product Information on ChannelAdvisor Platform

Updated 13th October 2025

What is ChannelAdvisor Platform?

ChannelAdvisor Platform is a software designed to help businesses manage and optimize their product listings, inventory, pricing, and order fulfillment across multiple online marketplaces. The software offers centralized control, enabling users to automate product data synchronization, monitor inventory levels, and coordinate order processing. It supports integration with various e-commerce channels, helping businesses address the challenge of managing product information and sales operations across diverse digital platforms. ChannelAdvisor Platform also provides analytics and reporting tools to track performance metrics and support data-driven decision making, aiming to streamline e-commerce operations and facilitate efficient multichannel commerce management.

ChannelAdvisor Platform Pricing

ChannelAdvisor Platform software uses a subscription-based pricing model where fees are determined by the number of marketplaces and channels integrated, sales volume, and selected features. Clients may encounter setup fees and ongoing monthly charges. Additional costs can apply for premium functionalities or expanded marketplace access. Pricing can be customized based on the scale and specific needs required for full commerce management.

Overall experience with ChannelAdvisor Platform

Senior Digital Analytics Manager
1B - 3B USD, Retail
FAVORABLE

“ChannelAdvisor Simplifies Marketplace Management but the Interface Leaves a lot to be desired”

4.0
Feb 11, 2026
Overall our experience with ChannelAdvisor has been positive. It's a well-established platform that helps manage product feeds and marketplace integrations at scale, which is especially useful if you're selling across multiple channels. From a business point of view it brings structure and consistency to something that would otherwise be quite manual and fragmented. It can feel a bit clunky in places, but it's a capable tool that does an important job reliably once everything is setup.
DATA SCIENTIST
30B + USD, Miscellaneous
CRITICAL

“Very useful for Ecommerce - Channel Advisor Platform ”

3.0
Oct 2, 2022
Channel Advisor helps us to improve client's brands online performance worldwide by connecting with customers across entire cycle also helps optimizing our operations for high demand peak time. It also provides best analytical insights to improve competitiveness. ChannelAdvisor is constantly adding channels for selling and also improving the platform. This platform is very flexible to meet our needs. It also connects with several platforms which makes it versatile.

About Company

Company Description

Updated 7th December 2023

CommerceHub is a notable global commerce network. It facilitates the connection between a significant number of retailers and brands around the world, to transact a considerable annual gross merchandise value. The primary functionality of CommerceHub revolves around providing software solutions. These solutions aim to aid in reaching and converting more shoppers, expanding profit margins, and improving the digital shopping experience. This is achieved via various methods such as drop shipping, handling marketplace requirements, managing digital advertisements, and delivery handling.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1997
Head office location
Latham, United States
Number of employees
201 - 500
Website
https://www.commercehub.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: ChannelAdvisor Platform
Performance of ChannelAdvisor Platform Across Market Features

ChannelAdvisor Platform Likes & Dislikes

Like

One of the biggest strengths is how it centralises marketplace management in one place. Being able to manage listings, product data, and feeds across multiple partners without having to do everything individually saves a lot of time. The automation around feed management and updates is also really helpful, especially for large catalogues (which we have). It also seems to scale well as the business grows, and having reporting and performance data alongside the operational tools adds useful visibility.

Like

Managing multiple warehouses, several marketplaces and configuring automated price rules. Feature like filtering makes it very user friendly. Quick look for product performance across all marketplaces. Listing page information at one centralized location.

Like

Comprehensive marketplace management and centralized control

Dislike

The interface can feel VERY dated and not especially intuative, particularly for newer users. There's also a bit of a learning curve, and it can take time to really understand how feeds, rules and mappings all work together. Making changes isn't always as straightforward as you'd hope, and it can sometimes feel like you need specialist knowledge to get the most out of it. Support and setup can also feel quite process-heavy at times.

Dislike

Lack of support on weekends. It takes some time to get perfect hand on as it has multiple capabilities. Expensive, room to improve their business model.

Dislike

Interface can feel complex and requires onboarding time

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Peer Discussions

ChannelAdvisor Platform Reviews and Ratings

4.1

(18 Ratings)

Rating Distribution

5 Star
33%
4 Star
50%
3 Star
17%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.2

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Senior Digital Analytics Manager
    1B-10B USD
    Retail
    Review Source

    ChannelAdvisor Simplifies Marketplace Management but the Interface Leaves a lot to be desired

    4.0
    Feb 11, 2026
    Overall our experience with ChannelAdvisor has been positive. It's a well-established platform that helps manage product feeds and marketplace integrations at scale, which is especially useful if you're selling across multiple channels. From a business point of view it brings structure and consistency to something that would otherwise be quite manual and fragmented. It can feel a bit clunky in places, but it's a capable tool that does an important job reliably once everything is setup.
  • Data Analyst And Process Improvement
    <50M USD
    Retail
    Review Source

    Powerfull marketplace automation with broad integrations

    4.0
    Feb 12, 2026
    Positive experience with strong marketplace integration and automation tools
  • DATA SCIENTIST
    10B+ USD
    Miscellaneous
    Review Source

    Very useful for Ecommerce - Channel Advisor Platform

    3.0
    Oct 2, 2022
    Channel Advisor helps us to improve client's brands online performance worldwide by connecting with customers across entire cycle also helps optimizing our operations for high demand peak time. It also provides best analytical insights to improve competitiveness. ChannelAdvisor is constantly adding channels for selling and also improving the platform. This platform is very flexible to meet our needs. It also connects with several platforms which makes it versatile.
  • SOFTWARE DEVELOPER
    1B-10B USD
    Retail
    Review Source

    leading Cloud platform - ChannelAdvisor !!

    4.0
    Oct 7, 2022
    Channel Advisor is a great platform. Invertory management is really easy and third party integrations are smooth. Overall experince is really nice.
  • DATA SCIENTIST
    10B+ USD
    Miscellaneous
    Review Source

    Channel Advisor For Ecommerce platforms

    4.0
    Sep 29, 2022
    ChannelAdvisor helps us to expand our sales channels, optimize the operations whenever peak performance, also provides actionable analytics this all leads to improve competitiveness. We can configure all the rules you want as per the data. They are constantly trying to improve their platform by adding new channels. Order processing gets easy when using this platform also accessing the multiple marketplaces. We can easily integrate channel advisor with 3rd party products.
Showing Result 1-5 of 18

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