• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Clio
Logo of Clio

Clio

byClio
in
4.8
Market Presence: Legal Billing Software, Legal Research Software

Overview

Product Information on Clio

Updated 13th October 2025

What is Clio?

Clio is a software designed to support law firms with practice management, streamlining tasks such as case management, client intake, time tracking, document handling, and billing. The software aims to centralize firm operations by providing secure access to files, communication tools, and scheduling features. Clio facilitates collaboration among team members and simplifies compliance by maintaining records and automating reminders for deadlines. Integration capabilities allow firms to connect with other essential tools and services. The software addresses business challenges related to productivity, organization, and the management of legal workflows to assist law firms in delivering client services and maintaining operational efficiency.

Clio Pricing

Clio software uses a subscription-based pricing model with multiple tiers that vary by included features and user limits Each tier is charged per user per month with options for monthly or annual billing allowing firms to choose a plan that matches their requirements

Overall experience with Clio

MANAGER, LEGAL, COMPLIANCE AND STRATEGY
10B - 30B USD, Manufacturing
FAVORABLE

“Bridging Daily Management Gaps: A Cost-Effective Tool”

5.0
Dec 26, 2024
It is a cost effective tool for day to day management of simple tasks, like payment reminders.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

Clio, a company offering cloud-based legal technology, primarily focuses on providing solutions related to practice management, payments, and client intake software. The objective of Clio's solutions is to help lawyers become more client-centric, aiming to enhance their service delivery. Evolving as the pioneer to introduce cloud-based legal practice management software since 2008, Clio continually works towards providing state-of-the-art cloud-based solutions for law firms under their client-centered suite. Further, Clio assimilates the expertise of their specialist team with its legal technology platform to provide real-time insights, designed to help lawyers in running their law firms more effectively. With its roots in Vancouver, Canada, Clio now operates on a global scale.

Company Details

Updated 8th December 2025
Company type
Private
Year Founded
2008
Head office location
Burnaby, Canada
Number of employees
1001 - 5000
Annual Revenue
250M-500M USD
Website
https://www.clio.com

Do You Manage Peer Insights at Clio?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Clio

Clio Likes & Dislikes

Like

It is a simple and accessible tool for day to day tasks as one can customize as per their suitability and it has very strong client support.

Like

I feel it is incredibly simple to create invoices for our clients. There are soo many customizable options for everything you do in Clio, so you are never stuck with a template or process. I can't say enough about the GREAT client support! Even when my issue wasn't something that could be resolved, I still had a great experience. It's also impressive how many other apps and programs can be integrated with Clio.

Like

Links to email; great support; document storage

Dislike

Migration and connectivity with other apps could be improved.

Dislike

There are small things that can be annoying with how Clio talks to other programs. For instance, not all fields come through to Quickbooks when you record them in Clio (ex. payment method or reference number). It can be frustrating that Clio can send information to Quickbooks, but Quickbooks cannot send information to Clio. It would also be nice to have cheaper licensing for non-attorney users.

Dislike

I think our migration could have gone a lot more smoothly.

Top Clio Alternatives

Logo of Bill4Time
1. Bill4Time
4
(2 Ratings)
Logo of LawPay
2. LawPay
5
(1 Ratings)
Logo of Juris
3. Juris
4
(1 Ratings)
View All Alternatives

Peer Discussions

Clio Reviews and Ratings

Showing data for 4 ratings and reviews for Legal Billing Software market. View all 8 ratings and reviews across markets for a complete picture.

4.8

(4 Ratings)

Rating Distribution

5 Star
75%
4 Star
25%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.7

Integration & Deployment

4.0

Service & Support

4.8

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • MANAGER, LEGAL, COMPLIANCE AND STRATEGY
    10B+ USD
    Manufacturing
    Review Source

    Bridging Daily Management Gaps: A Cost-Effective Tool

    5.0
    Dec 25, 2024
    It is a cost effective tool for day to day management of simple tasks, like payment reminders.
  • Firm Administrator
    <50M USD
    Services (non-Government)
    Review Source

    Exceptional Client Support and Flexibility Defines Clio's Software Experience

    5.0
    Jul 24, 2024
    Transitioning to Clio was surprisingly smooth. We've been using Clio's platform since January of 2020 and we're happy with it! Their client support is incredible and soo easy to access via chat or phone call. There have been times that they didn't have a solution for us, but even then, they submit the request as an idea to the developers. Billing for our law firm is much more streamlined than it ever was with other platforms.
  • OWNER AND FOUNDER OF LAW FIRM
    <50M USD
    Services (non-Government)
    Review Source

    Enhanced Email Linking and Document Storage with Visionary Software

    4.0
    Apr 12, 2024
    Support is generally available to help Monday through Friday. The software is quite capable and allows correspondence and documents to be organized along with billing per matter.
  • EXECUTIVE ASSISTANT
    <50M USD
    Services (non-Government)
    Review Source

    Clicking with Clio

    5.0
    Mar 29, 2024
    the consultants are friendly, patient and knowledgeable about their product.
Showing Result 1-4 of 4

Recommended Gartner Research

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.