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  3. ESET PROTECT Platform
Logo of ESET PROTECT Platform

ESET PROTECT Platform

byESET
in
4.6
2026
Market Presence: Endpoint Protection Platforms, Extended Detection and Response

Overview

Product Information on ESET PROTECT Platform

Updated 15th January 2026

What is ESET PROTECT Platform?

ESET PROTECT is a unified cybersecurity platform that delivers modern Endpoint Protection Platform (EPP) and Extended Detection and Response (XDR) capabilities in a single, integrated solution. It protects Windows, macOS, Linux, Android, and iOS devices, including Mobile Device Management functionality. The platform offers multi-tenant management with real-time visibility across multiple perimeters, providing comprehensive reporting and security operations from a single pane of glass. It can be securely deployed either in the cloud or on-premises, giving organizations the flexibility to choose the model that best fits their needs and constraints. It combines strong prevention, advanced detection, and automated response with additional capabilities such as vulnerability and patch management, cloud-based sandboxing, and full disk encryption, helping organizations strengthen prevention, detection, and response across their entire environment.

ESET PROTECT Platform Pricing

ESET offers are tailored to each customer’s needs. ESET takes pride in working with customers and partners to find the perfect solution for their security challenges at the right price. Contacting an ESET partner or sales representative ensures each solution is made-to-measure and precisely fits the size, complexity of IT environment and level of protection to match the customer’s business requirements.

ESET PROTECT Platform Product Images

Advanced investigation
Advanced investigation
Incident graph
Incident graph
Devices
Devices

Overall experience with ESET PROTECT Platform

IT MANAGER
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Comprehensive Endpoint Protection With Smooth Onboarding and Responsive MDR Analysts!”

5.0
Oct 31, 2025
Exceptional end to end. We run ESET Protect MDR Ultimate across 9000 endpoints and VMs, with ESET Cloud Office Security protecting Microsoft 365 (Email, Teams, OneDrive, SharePoint) and Google workspace. On boarding was smooth, day to day is simple, and MDR analysts respond quickly with clear guidance. The platform also helps us close OS and application vulnerabilities at scale, and EDR view maps activity to MITRE so we can see the full story. A dependable partnership.
IT Security & Risk Management Associate
250M - 500M USD, Software
CRITICAL

“Strong Protection but ESET Faces Challenges With Updates, Logging, And Third-Party Integrations”

3.0
Nov 28, 2025
ESET itself is a good tool, but it has a lot of problems with updating agents, remote logs collection,settings and creates a lot of false positive in the case of reconnassance in ESET Inspect. Additionally, it has very little possibility of integration with other tools.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Endpoint Protection Platforms

About Company

Company Description

Updated 17th October 2023

ESET® is a global, science-driven digital security company based in the European Union that has been researching malware and innovating technology for more than 30 years. ESET’s proven, multi-layered approach to cybersecurity combines long pioneered machine learning, a cloud-powered reputation system and human expertise to power the prevention, detection and response ESET PROTECT Platform. From modern endpoint and mobile security to extended detection and response, encryption and authentication, cloud-based threat defense, preventing unknown threats as well as comprehensive security services, ESET’s solutions unobtrusively protect and monitor 24/7. This allows defenses to be updated in real time to keep businesses and users safe – all managed via cloud-based or on-premises security management.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1992
Head office location
Bratislava, Slovakia
Number of employees
1001 - 5000
Annual Revenue
500M-1B USD
Website
www.eset.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About ESET PROTECT Platform
Reviewer Insights for: ESET PROTECT Platform
Deciding Factors: ESET PROTECT Platform Vs. Market Average
Performance of ESET PROTECT Platform Across Market Features

ESET PROTECT Platform Likes & Dislikes

Like

1. 24/7 MDR with fast, actionable responses 2. Lightweight agents and reliable upgrades 3. EDR that maps findings to Mitre attack and shows the full chain 4. Built-in tasks for OS and application updates that reduce exposure 5. Policy hierarchy and dynamic groups that keep admin simple 6. Met data residency requirements.

Like

1.Reactivity of policies on the device - there are no significant delays 2.Blocks a lot of malware 3. transparent dashboards

Like

The most striking thing about the product is its stability, the user friendliness of the administration console and that it does not affehttps://cdn.aitopia.ai/storages/0/ai_logo/svg/logo.svgct the performance of the assets. It offers good malware and ransomware detection with minimal impact on system performance. Its centralized console allows for easy policy management, alert monitoring, and agent updates. Overall it offers a good cost-benefit ratio and is valued for its balance of protection performance and ease of .management

Dislike

1. Server's policies include protective guard rails that prevent disruption. They help, but an explicit admin override for rare maintenance cases would be useful. 2. AI assistance is helpful. Expanding it to suggest policy changes, triage steps, and OS or application update actions will add value. 3. Deeper NDR integration with the virtualization stack to correlate east-west traffic, EDR findings, and VM context would streamline investigations.

Dislike

Poor amount of connectors for 3 party security software, a lot of troubles with agents and a lot of problems after updatings. Problems with managing the licenses

Dislike

Nothing to comment, we have not had bad experiences

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Peer Discussions

ESET PROTECT Platform Reviews and Ratings

4.6

(1109 Ratings)

Rating Distribution

5 Star
64%
4 Star
32%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.6

Filter Reviews
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  • IT MANAGER
    Gov't/PS/Ed
    Education
    Review Source

    Comprehensive Endpoint Protection With Smooth Onboarding and Responsive MDR Analysts!

    5.0
    Oct 31, 2025
    Exceptional end to end. We run ESET Protect MDR Ultimate across 9000 endpoints and VMs, with ESET Cloud Office Security protecting Microsoft 365 (Email, Teams, OneDrive, SharePoint) and Google workspace. On boarding was smooth, day to day is simple, and MDR analysts respond quickly with clear guidance. The platform also helps us close OS and application vulnerabilities at scale, and EDR view maps activity to MITRE so we can see the full story. A dependable partnership.
  • DIRECTOR, IT SECURITY AND RISK MANAGEMEN
    Gov't/PS/Ed
    Government
    Review Source

    i am very satisfied with the product, its stability and protection

    5.0
    Nov 26, 2025
    In general, the experience with the product in our Organization dates back to 2003 and since we installed the first NOD 32 server. Since then we have always been assisted by our official Gades Partner. That said, we are very satisfied with the solution and with the growth of the product until today ESET. From 2003 to date we have gone through all versions, always updating our servers and accompanying the growth of our Organization infrastructure. We highlight the ease of use of the product for users, the interoperability of the product with all the versions of operating systems that we use and we also highlight the functionality of the console and how friendly it is for our technicians to use it. Regarding the security provided, we have never had an experience of improper access with the product installed. I can add that we currently still have the product installed and are trying to the Endpoint Security version while also increasing the number of licenses.
  • IT Manager
    Gov't/PS/Ed
    Education
    Review Source

    Unified Endpoint Protection That's Easy to Manage and Built for Full-Spectrum Visibility

    5.0
    Oct 31, 2025
    ESET Protect Elite delivers a well-rounded, integrated security experience. The combination of ECOS, XDR and MDR in one ecosystem makes it simple to adopt and manage while ensuring consistent protection across endpoints, servers, and cloud environments. Deployment is smooth, policies are easy to manage, and patching and encryption are handled cleanly. The platform's visibility into MFA vulnerabilities and application risks is excellent, and the EDR mapping to the MITRE gives clear context to detection. It provides a reliable, unified solution that streamlines operations and strengthens your overall security posture.
  • IT Manager
    <50M USD
    Banking
    Review Source

    ESET always has room to grow to be at the forefront.

    5.0
    Nov 27, 2025
    We switch to ESET products because other antiviruses felt like they were burdening our system. Our biggest experience is the ESET is truly lighweight. Despite its lightweight nature, its protection is undeniable. Using ESET for us, is about feeling secure without being intrusive. This is a security product for users who value system performance and want strong, yet non-intrusive, protection.
  • Support Worker
    <50M USD
    Services (non-Government)
    Review Source

    Easy to understand protection that doesn't get in your way.

    5.0
    Jan 13, 2026
    As a user, what stands out about ESET security is that as security software, I've barely noticed its presence on my machine. There are no intrusive popups or interruptions to my day-to-day use, and the software interface is easy to use and understand.
...
Showing Result 1-5 of 1117

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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