Overview
Product Information on Fastly CDN
What is Fastly CDN?
Fastly CDN Pricing
Overall experience with Fastly CDN
“A powerful, engineer-first edge platform with exceptional speed, flexibility, and support.”
“Functionality Can Be Unclear Despite Generally Good Documentation and Support”
About Company
Company Description
Fastly is a company that specializes in developing an edge cloud platform. This platform is designed to enhance the effectiveness and strength of websites and applications. Notable users of this platform include social media, e-commerce, news media and gaming sites. Through their platform, Fastly aims to facilitate improved web and app performance.
Company Details
Do You Manage Peer Insights at Fastly?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Fastly CDN
Reviewer Insights for: Fastly CDN
Deciding Factors: Fastly CDN Vs. Market Average
Performance of Fastly CDN Across Market Features
Fastly CDN Likes & Dislikes
Knowledgeable Staff: No matter which team you work with--Support, Services, Customer Success, or Product--everyone demonstrates deep expertise in their field and a genuine curiosity to keep learning and improving Product Flexibility: As an engineer-first platform, Fastly provides the flexibility needed to build unique configurations, develop custom tooling, and leverage APIs for nearly any use case. This allows our team to create tailored solutions for a diverse set of customers. Reliability and Speed: Fastly delivers some of the fastest Time to First Byte (TTFB) in the industry, extremely fast resource purging, and exceptional uptime. We run complex Edge Compute services for our customers and consistently see success rates of 99.999%.
- good functions, generally easy deployment but integration can be tricky for more complicated environments
Exceptional Performance: Fastly's edge network consistently delivers low latency, high throughput performance irrespective of the geographical location. Real-time Control: Changes such as service configuration or cache purging can be deployed globally within seconds. Developer Friendly Platform: Powerful VCL and snippets to help us address day-to-day challenges without over-engineering. Advanced Security Features: Fastly provides web application firewall (WAF), Bot Protection, and DDoS mitigation to their edge services. This reduces infrastructure complexity and allows for proactive response to threats. Great Support: Fastly's team is known for being responsive, technically strong, and proactive with recommendations.
Ease of Use: Although there have been many improvements in this area recently, most configurations still require expert knowledge of VCL and complex logic. Expanding the availability of templates and providing deeper UI-based configuration options would help make the platform more accessible. Observability: Fastly has made significant progress here as well, but there are still some gaps in metric aggregation and visibility into Compute services. Separation of CDN and WAF UIs: While solutions are coming, managing these services across separate user interfaces is not ideal. A more unified experience would simplify management and improve operational efficiency.
- some advertised features not working as expected - support gets slow for advanced/specific questions - pricing transparency could be better
1. Some advanced features may have a steeper learning curve than others. 2. Some sophisticated features might feel easier to adopt with guidance or support, especially for newer team members. 3. Unlocking full potential of the platform requires deeper understanding of concepts such as content delivery, caching, and web application security.
Top Fastly CDN Alternatives
Peer Discussions
Fastly CDN Reviews and Ratings
- Director Of Technical Operations<50M USDRetailReview Source
A powerful, engineer-first edge platform with exceptional speed, flexibility, and support.
My experience with Fastly has been five stars! This starts with their sales, services, and support teams, all of whom are extremely knowledgeable and always willing to train, support and collaborate with their customers. The platform itself is designed to handle everything from simple implementations to highly complex architectures in a fast, secure, and reliable way. This is especially valuable for our reseller and services teams, as we support a wide range of customer needs and use cases. - Manager, IT Security and Risk Management50M-1B USDMediaReview Source
Platform Delivers Reliable Performance and Robust Security Across Global Operations
Our overall experience has been excellent. The platform consistently delivers strong, reliable, and secure performance we need to operate confidently at scale. Support has also been a highlight, for all the services they provide, whether it is the CDN, WAF, Bot Protection, or day-to-day operations. Overall we are very satisfied and feel the solution effectively meets both our technical and operational needs. - Customer Service & Support Associate<50M USDIT ServicesReview Source
Powerful and capable platform as both CDN and problem solving tool
Fastly has proven to be an excellent platform with high levels of satisfaction from both our internal teams and our clients - IT Manager<50M USDIT ServicesReview Source
A service that covers all your needs while not compromising on customer service
Fastly as a product and service is just by far one of the best I've ever used in the SaaS space. Not only is the service extremely reliable, high quality and deliver above expectation, but the technical documentation and service minded support structure around Slack and personal touch in contact points with the company makes the experience close to flawless. I frequently recommend others to use Fastly over competitors simply because of the breadth of the experience you have with them as a company and as a service. - IT Manager1B-10B USDRetailReview Source
Customization and Support Valued While Observability and Managed Services Need Improvement
We have loved our time with Fastly over the past few years. It truly feels like a partnership and they are always willing to work with us to solve problems.