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  3. FortiSOAR
Logo of FortiSOAR

FortiSOAR

byFortinet
in Security Orchestration, Automation and Response Solutions (Transitioning to Security Information and Event Management)
4.9
2025

Overview

Product Information on FortiSOAR

Updated 13th October 2025

What is FortiSOAR?

FortiSOAR is a security orchestration, automation, and response software designed to help organizations manage and streamline their security operations. The software enables automated response to security incidents, centralizes and standardizes processes, and integrates with multiple security tools to provide a coordinated response environment. It aids security teams in aggregating alerts, reducing response times, and prioritizing incident handling by delivering case management, threat intelligence, and workflow automation capabilities. FortiSOAR addresses the business need for more efficient security operations by allowing teams to unify and automate complex workflows, manage incidents from initial detection to resolution, and reduce manual effort in incident investigation and response.

FortiSOAR Pricing

FortiSOAR software uses a subscription-based pricing model, offering different tiers based on the number of users and features required. Pricing typically varies depending on deployment options such as on-premises or cloud, with additional costs for expanded capacities, modules, or support packages. Licensing is renewed periodically, most often on an annual basis.

Overall experience with FortiSOAR

CYBERSECURITY SPECIALIST
<50M USD, Software
FAVORABLE

“FortiSOAR: Enhancing Automation and Multi-Tool Integration in Cybersecurity”

5.0
Dec 17, 2024
FortiSOAR is a reliable SOAR platform, especially in environments requiring automation and multi-tool integration. Its ability to execute cross-platform actions efficiently enhances incident response processes significantly. It offers 650+ Connectors/integration, and has an Outstanding multi-tenant architecture.
IT Security & Risk Management Associate
Gov't/PS/ED <5,000 Employees, Government
CRITICAL

“Exploring Vendor's Demand for Greater Flexibility and Advisement”

3.0
Nov 29, 2024
Vendor need to show more flexibility and to be an advisor on suggested playbooks

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Security Orchestration, Automation and Response Solutions (Transitioning to Security Information and Event Management)

About Company

Company Description

Updated 1st November 2023

Founded more than 20 years ago in Sunnyvale, California, Fortinet continues to be a driving force in the evolution of cybersecurity and the convergence of networking and security. Securing people, devices, and data everywhere is our mission. To that end, our portfolio of over 50 enterprise-grade products is the largest integrated offering available, delivering proven cybersecurity everywhere you need it. More than 680,000 customers trust Fortinet solutions, which are among the most deployed, most patented, and most validated in the industry.

Company Details

Updated 1st November 2023
Company type
Public
Year Founded
2000
Head office location
Sunnyvale, United States
Number of employees
10001+
Website
https://www.fortinet.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: FortiSOAR
Deciding Factors: FortiSOAR Vs. Market Average
Performance of FortiSOAR Across Market Features

FortiSOAR Likes & Dislikes

Like

Customizability, Ease of integration, Multi-tenancy using agents.

Like

- Automation - ROI - Ease of implementation

Like

Automation and integration are outstanding.

Dislike

Integration Depth, Performance issues, System scalability

Dislike

- limitations on integration with some data sources.

Dislike

Limited customization options, flexible customize dashboards and reports fit specific organizational. Complex Integration Process, while FortiSOAR integrates with many security tools. User Interface Improvements

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Peer Discussions

FortiSOAR Reviews and Ratings

4.9

(115 Ratings)

Rating Distribution

5 Star
89%
4 Star
10%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Integration & Deployment

4.8

Service & Support

4.8

Product Capabilities

4.8

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • CYBERSECURITY SPECIALIST
    <50M USD
    Software
    Review Source

    FortiSOAR: Enhancing Automation and Multi-Tool Integration in Cybersecurity

    5.0
    Dec 17, 2024
    FortiSOAR is a reliable SOAR platform, especially in environments requiring automation and multi-tool integration. Its ability to execute cross-platform actions efficiently enhances incident response processes significantly. It offers 650+ Connectors/integration, and has an Outstanding multi-tenant architecture.
  • IT MANAGER
    50M-1B USD
    Banking
    Review Source

    FortiSOAR: Powerful Automation and Integration with Room for Customization Enhancements

    5.0
    Dec 19, 2024
    My experience with FortiSOAR has been hgihly positive. The platform comprehensive incident response capabilities and seamless integration with other security tools have significantly enhanced our security operations.
  • IT HELPDESK
    1B-10B USD
    Banking
    Review Source

    Efficient Security with FortiSOAR: Customizable Workflows and API Integrations

    5.0
    Dec 28, 2024
    Overall FortiSOAR is streamlines response processes, reducing mean time to detect, and there limited third party integration
  • IT SOLUTIONS ARCHITECT
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Achieving Improved Response Time with Customizable Network Tool

    4.0
    Dec 12, 2024
    It's a great tool to imrpove efficiency to handle network incidents. This allow us for faster response in solving any issues happening within our infrastructure
  • SENIOR ENGINEER
    <50M USD
    IT Services
    Review Source

    FortiSOAR: Excelling in SOC/NOC Automation.

    4.0
    Dec 4, 2024
    FortiSOAR is a mature product in SOAR segment, but there are areas of improvement particularly when it comes to Dashboard features.
...
Showing Result 1-5 of 140

Recommended Gartner Research

  • Market Guide for Security Orchestration, Automation and Response Solutions (Transitioning to Security Information and Event Management)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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