• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Google Cloud Search
Logo of Google Cloud Search

Google Cloud Search

byGoogle
in
4.5
2025
Market Presence: Insight Engines (Transitioning to Enterprise AI Search), Enterprise Search Engines

Overview

Product Information on Google Cloud Search

Updated 13th October 2025

What is Google Cloud Search?

Google Cloud Search is a software developed by Google that enables enterprises to efficiently search and retrieve information across various data sources including Gmail, Drive, Calendar, and other Google Workspace applications. The software utilizes machine learning algorithms to deliver relevant results and proactively surface information that users may need. Designed to streamline workflows, Google Cloud Search integrates with organizational content repositories to improve knowledge discovery and information access. The software supports secure search by respect to user permissions and data privacy controls, allowing organizations to address business challenges related to data silos and information fragmentation. Its capabilities help teams find documents, emails, and events with contextual awareness, enhancing productivity and decision making.

Google Cloud Search Pricing

Google Cloud Search software offers a pricing model based on the number of users, typically packaged within Google Workspace or available as an add-on for enterprise customers. The software pricing is structured as a monthly fee per user, allowing organizations to scale according to their needs. Additional costs may apply depending on deployment requirements and usage volume.

Overall experience with Google Cloud Search

SALES ENGINEERING MANAGER
3B - 10B USD, Telecommunication
FAVORABLE

“Google Cloud Search is an Absolute MUST HAVE for any organization”

5.0
Sep 11, 2025
Love Google Cloud Search! It's one of my favorite tools and has been so helpful in finding documents and files that I otherwise have no idea where they are.
HEAD OF TECHNOLOGY
<50M USD, Healthcare and Biotech
CRITICAL

“Google Cloud Search Struggles With Prioritizing Recently Accessed Documents In Results”

3.0
Aug 22, 2025
Google Cloud Search works great sometimes and other times it absolutely drops the bucket. For instance, sometimes I'll be in Google Drive searching for a document that I just opened within the past 2 days, using search terms that are included in the document. However the first 5+ results will be documents that I haven't viewed in several months or even years and the document I'm searching for will be the 6th result etc. If they are truly using "AI Search" as they claim, you'd think their platform would be "smart" enough to realize that the document just viewed 2 days ago that includes the term I am searching for should be higher in the results than documents that haven't been viewed in a long time.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Enterprise Search Engines

About Company

Company Description

Updated 11th November 2024

Googlers is a company that creates products intended to create opportunities for an extensive audience, regardless of their location across the globe. The company values diverse perspectives, imaginations and non-conformity to predefined norms and impossibilities. The goal is to build products while incorporating uniqueness of each individual involved in this process, aiming to make their products accessible and useful to all.

Company Details

Updated 11th November 2024
Company type
Public
Year Founded
1998
Head office location
Mountain View, CA, United States
Annual Revenue
30B+ USD
Website
www.google.com

Do You Manage Peer Insights at Google?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Google Cloud Search
Deciding Factors: Google Cloud Search Vs. Market Average
Performance of Google Cloud Search Across Market Features

Google Cloud Search Likes & Dislikes

Like

1. The search is really intuitive, it's just as simple as it is typing into a regular Google search bar 2. The filter options are excellent, making it much easier to narrow down the search results. i.e. I very commonly filter by a certain file type when I know what I'm looking for. 3. The main perk of the tool in being able to search across everything on the back end is awesome. Our company has files owned by thousands of different people and are spread out all over the place, and without Google Cloud Search, it's nearly impossible to find something unless you remember to save a link or bookmark to every single item you might possibly want to reference again.

Like

Being able to search all of the organization's data at once is useful Having it built into all parts of Google Workspace is great.

Like

I like how it seamlessly pulls information from across Google workspace. Searching emails, drive files, calendar events and even sites all in one place save a ton of time. The smart Suggestions and quick access surfaces relevant documents i didnt realize i needed which helps me catch important data and information. Across all different devices, the interface works the same way so i can find what i need without a lot of hiccups.

Dislike

I don't know that I really dislike anything per se, but the things that could maybe be improved are: 1. Adding AI capabilities to better help show results I'm most likely to care about 2. Being able to search across more things beyond what is immediately stored somewhere in the Google Cloud (this may be possible and our company just hasn't done the integration) 3. Maybe giving me options to customize the way that I search on a user-personal level would be nice

Dislike

The search criteria and filters could be more in depth and powerful The fact the results are badly sorted and show files that haven't been accessed in months/years above files that were just opened yesterday when both files include the same search terms, is just bad design.

Dislike

Inconsistent relevance with the search where it doesn't prioritize the most useful or recent documents which means i have to scroll or refine my query. Permission and access confusion with shared files or restricted folders dont always show up. Limited advanced filtering options are somewhat limited compared to other enterprise search tools.

Top Google Cloud Search Alternatives

Logo of Elastic Search
1. Elastic Search
4.5
(448 Ratings)
Logo of SharePoint 2013 (Legacy)
2. SharePoint 2013 (Legacy)
4.2
(428 Ratings)
Logo of SharePoint
3. SharePoint
4.5
(266 Ratings)
View All Alternatives

Peer Discussions

Google Cloud Search Reviews and Ratings

4.5

(502 Ratings)

Rating Distribution

5 Star
56%
4 Star
42%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.6

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SALES ENGINEERING MANAGER
    1B-10B USD
    Telecommunication
    Review Source

    Google Cloud Search is an Absolute MUST HAVE for any organization

    5.0
    Sep 11, 2025
    Love Google Cloud Search! It's one of my favorite tools and has been so helpful in finding documents and files that I otherwise have no idea where they are.
  • IT ANALYST I
    <50M USD
    Services (non-Government)
    Review Source

    Smart Suggestions and Fast Search Offset Permission Confusion in Google Cloud Search

    5.0
    Sep 16, 2025
    I've been using Google Cloud Search for a few months and overall it's been pretty positive experience. The search speed is impressive and it's great how it pulls results from across the Google Workspace without having to jump between apps.
  • SENIOR ANALYST
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Integration With AI Enhances Google Cloud Search Yet Raises Pricing Concerns

    5.0
    Sep 14, 2025
    Google Cloud Search has been an essential tool for me since I have to deal with multiple vendors and their data such as agreements, reports and dashboards for a collective summary. It not only helps manage scattered tasks collectively but also saves time by providing crucial insights on the go.
  • DATA ANALYST
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Complex Architecture Wrapped Easily in Google Cloud Search: Productivity Cues

    5.0
    Sep 19, 2025
    Google Cloud Search acted as a crucial element while building a RAG based internal search engine at our organization. It works efficiently with all kinds of data, be it documents, text, codes and various other encrypted information as well.
  • ASSOCIATE
    1B-10B USD
    Manufacturing
    Review Source

    Powerful enterprise search

    4.0
    Sep 3, 2025
    Google Cloud Search has been a powerful tool for finding information quickly across organizational content so far. The speed and accuracy of of search results is very good and the integration to the google workspace makes it very convenient for the colleagues who work with the workspace daily. There are occasional challenges with indexing third-party data sources and the learning curve for customization can be a bit steep at times. Overall it has improved productivity by making information much more accessible.
...
Showing Result 1-5 of 557

Recommended Gartner Research

  • Critical Capabilities for Insight Engines (Transitioning to Enterprise AI Search)
  • Magic Quadrant for Insight Engines (Transitioning to Enterprise AI Search)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.