Name: GreyMatter
Rating: 5 (2 reviews)

Overview

Product Information on GreyMatter

Updated 13th October 2025

What is GreyMatter?

GreyMatter is a software developed by GreyOrange that provides orchestration of robotic and manual workflows within warehouses and distribution centers. The software integrates with a variety of automation technologies and enterprise systems to optimize inventory movement, order fulfillment, and labor allocation. It monitors real-time data from devices and operations to analyze demand fluctuations and resource usage, supporting efficient decision-making for replenishment, picking, and packing processes. GreyMatter aims to address business challenges related to operational bottlenecks, inaccurate inventory tracking, and order processing delays by enabling flexible, scalable automation of warehouse activities.

Overall experience with GreyMatter

IT SECURITY & RISK MANAGEMENT ASSOCIATE

500M - 1B USD, Manufacturing

FAVORABLE

“GreyMatter Metrics Reveal Security Gaps and Optimize Analyst Response Time”

5.0

Jun 20, 2025

The overall experience with this vendor and security solution has been incredible. From threat intelligence, automation of remediation, and customer support, GreyMatter has surpassed expectations.

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CRITICAL

About Company

Company Description

GreyOrange operates globally, offering automated robotic fulfillment and inventory optimization solutions to retailers, warehouse operators, and third-party logistics providers (3PLs). The solutions help in enhancing productivity, addressing labor issues, and mitigating risks, thereby improving the experiences of users and their workforce. GreyOrange has developed GreyMatter, recognized as the first vendor-independent, multi-agent fulfillment orchestration platform. This AI-powered platform enhances warehouse performance in real time through accurate actions, sequencing, and positioning of bot and picker. Additionally, in the retail setting, GreyOrange lends AI-driven inventory and workforce optimization solutions which utilize real-time intelligence and smart store technology to boost shopper engagement and enable effective actions by store managers, merchandisers, and associates.

Company Details

Company type

Private

Year Founded

2012

Head office location

Roswell, United States

Number of employees

501 - 1000

Website

https://www.greyorange.com

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Reviewer Insights for: GreyMatter

GreyMatter Likes & Dislikes

Some standout features include integration, automated response playbooks, and the continuous improvement of the tool. From on-prem to the cloud, GreyMatter seamlessly integrates log sources into one concise and easily understadnable view. This central hub of vital information cuts down response time, giving analysts the time they need to secure all endpoints GreyMatter touches. The automated playbooks lighten the workload as well, remediating events and incidents without having to have hands on keyboard. When tuned correctly, GreyMatter can be the analyst on call after hours. Finally, the metrics GreyMatter collects show new and old gaps that exist in the environment. By measuring this performance, organizations can improve their security posture over time.

Exceptional Product Performance with highly Innovate Solutions holding maximum efficiency values. Adanced Analytics & Reporting

Any weakness found in GreyMatter is really an opportunity to learn and adapt. First, some events reported into GreyMatter should have been remediated via the SOC without alerting inside the console. This was tunable and has been much better after setting up a call to convey more information on expectations. Second, the addition of new tools and features can very quickly overwhelm some newer analysts and take a longer amount of time to bring them up to speed. More tools does not necessarily mean better tools. Lastly, depending on the agreed upon terms, there may be a limited number of hunts allowed either at one time or overall. Support staff is more than willing to allow additional hunts when asked, so this is more of a reminder to check the agreed upon terms prior.

Complex environment for smaller operations and slight training curve; especially for those who are not programmatically knowlegeable

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50M-1B USD

Manufacturing

Review Source

GreyMatter Metrics Reveal Security Gaps and Optimize Analyst Response Time

CMO

Consumer Goods

Transform Operations with Revolutionary Automation Solutions

Mar 7, 2024

Engaging with GreyMatter is a transformatie experience for our organization. Automation Solutions have significantly enhanced internal processes and the team has supreme professionalism.

GreyMatter

Overview

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Overall experience with GreyMatter

“GreyMatter Metrics Reveal Security Gaps and Optimize Analyst Response Time”