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Overview

Product Information on Litmus

Updated 13th October 2025

What is Litmus?

Litmus is an email testing and marketing software that enables users to create, test, analyze, and optimize email campaigns. The software offers features such as email previewing across multiple clients and devices, spam testing, and analytics to assess email performance, engagement, and deliverability. Litmus provides tools for collaboration among teams, helping streamline email review and approval processes, and supports integration with various email service providers. It aims to address challenges related to ensuring email compatibility, improving campaign effectiveness, and enhancing overall email marketing workflow efficiency.

Litmus Pricing

Litmus software offers subscription-based pricing with different tiers based on features and user requirements. Plans are billed monthly or annually, and pricing varies depending on access to functionalities such as email previews, testing, analytics, and number of users.

Overall experience with Litmus

Marketing Associate
250M - 500M USD, Manufacturing
FAVORABLE

“Feedback Highlights Litmus’ Helpfulness and Product Features”

5.0
Mar 9, 2026
Litmus email proofs have saved me many times from accidentally sending out an email with spelling errors or broken links
There are no reviews in this category.
CRITICAL

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

  • Market Guide for Email Optimization

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
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About Company

Company Description

Updated 24th March 2025

Litmus is a company squarely focused on providing innovative solutions to the challenges in marketing. A key part of its strategy is keeping up-to-date with industry trends to deliver up-to-the-minute software and tools. The company has managed to simplify the email marketing process by offering insights within a unified and seamless interface. With its latest update, email creation, testing, and reviewing is now more streamlined, thereby enhancing collaboration and building efficiencies into the production process. Its solutions, which appeal to a diverse range of industries and verticals, aims to improve email marketing, making it more effective and accessible.

Company Details

Updated 29th April 2025
Company type
Private
Year Founded
2005
Head office location
Cambridge, United States
Number of employees
51 - 200
Website
http://litmus.com

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Reviewer Insights for: Litmus
Performance of Litmus Across Market Features

Litmus Likes & Dislikes

Like

Easy to use, easy to collaborate with colleagues on the platform

Like

the QA checklists and live feedback, notification integrations, A/B testing, syncing into our ESP, module library

Like

It's very easy to send emails to their folder to get approval. easy to see how the email will look in a different mailbox.

Dislike

I don't have any complaints about the platform - I have gotten comments from other team members that they sometimes don't get notifications when I send over an email proof but it doesn't happen often and doesn't impact my opinion of the product

Dislike

NA

Dislike

The interface is clunky and sometimes refreshes on its own while you are working. The first page is overwhelming with lots of emails coming right into your face when you log in.

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Litmus Reviews and Ratings

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Litmus

byLitmus Software
in Email Optimization
4.6
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  • Marketing Associate
    50M-1B USD
    Manufacturing
    Review Source

    Feedback Highlights Litmus’ Helpfulness and Product Features

    5.0
    Mar 9, 2026
    Litmus email proofs have saved me many times from accidentally sending out an email with spelling errors or broken links
  • MARKETING MANAGER
    50M-1B USD
    Software
    Review Source

    The Dynamic Role of Litmus in Email Building and Quality Assurance

    5.0
    Feb 3, 2025
    Litmus is crucial in assisting in building our emails and in depth QA
  • CRM PRODUCTION ASSOCIATE
    Gov't/PS/Ed
    Education
    Review Source

    Examining Litmus: A Comprehensive Tool for Email Testing

    4.0
    Oct 8, 2024
    Litmus is great for testing emails using different attributes such as dark mode, different browsers and what not. It provides a fair understanding of how our emails will look for different people with different hardware and software.
  • Senior Campaign Specialist
    50M-1B USD
    Retail
    Review Source

    Discover the Comprehensive Testing Capabilities of this Product

    4.0
    Oct 4, 2024
    Friendly UI and enables comprehensive testing capabilities
  • MARKETING AUTOMATION MANAGER
    50M-1B USD
    Miscellaneous
    Review Source

    Litmus's Evolution: From Basic Emails to Personalised Images and Live Polls

    4.0
    May 10, 2024
    I have used litmus for over 10 years, first as user and now as a client. Their services have vastly improved through time and now they are offering personalised images, live polls, countdowns and much more than QA.
Showing Result 1-5 of 20

4.6

(20 Ratings)

Rating Distribution

5 Star
60%
4 Star
40%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Integration & Deployment

4.7

Service & Support

4.6

Product Capabilities

4.7

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