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Cisco Meraki MX appliances

byCisco Systems
in Network Firewalls (Transitioning to Hybrid Mesh Firewall and Cloud Firewalls)
4.6

Overview

Product Information on Cisco Meraki MX appliances

Updated 13th October 2025

What is Cisco Meraki MX appliances?

Cisco Meraki MX appliances are security and SD-WAN software solutions designed to simplify the management of network infrastructure for organizations. These appliances provide features such as firewall protection, intrusion detection and prevention, VPN capabilities, content filtering, and automatic updates. The software enables centralized cloud-based management, allowing users to configure, monitor, and maintain network security across multiple sites from a single interface. It addresses business needs for secure connectivity, optimized network performance, and scalable administration by integrating advanced networking functionality with automated policy enforcement and real-time analytics. The software supports both wired and wireless environments and helps organizations manage bandwidth usage, secure remote access, and ensure business continuity.

Cisco Meraki MX appliances Pricing

Cisco Meraki MX appliances use a subscription-based pricing model that requires the purchase of both hardware and an ongoing software license. The license, available in various durations and tiers, covers cloud management, software updates, and technical support for the appliances, with pricing determined by features and deployment requirements.

Overall experience with Cisco Meraki MX appliances

Network and Security Admin
<50M USD, Healthcare and Biotech
FAVORABLE

“Meraki Dashboard Simplifies Network Management But Lacks Advanced Configuration Options”

4.0
Sep 8, 2025
Cisco Meraki network devices are quick to configure and easy to manage. The dashboard itself is nice and I find it beneficial to have insight into all of my networks with aggregated and individual statistics. The dashboard is very user friendly, clean, and easy to navigate. Setting up a network or making changes is a breeze. The robust alerting options ensure I'm always up to date with what's going on within my network without having to login to the dashboard too often. I think Meraki is an excellent option for smaller to small-medium sized organizations or sites. However, the downside of such a simple to use platform is that it's lacking in more advanced features.
Manager of IT Infrastructure
1B - 3B USD, Consumer Goods
CRITICAL

“Absolute garbage product. Do not buy”

1.0
May 25, 2023
Quite possibly the worst firewall I have ever dealt with in over 20 years.

About Company

Company Description

Updated 8th February 2024

Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.

Company Details

Updated 25th June 2024
Company type
Public
Year Founded
1984
Head office location
San Jose, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.cisco.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Cisco Meraki MX appliances
Reviewer Insights for: Cisco Meraki MX appliances
Performance of Cisco Meraki MX appliances Across Market Features

Cisco Meraki MX appliances Likes & Dislikes

Like

Using the Meraki dashboard is truly easy to use, and their hardware for the most part is reliable. I've used over 30 Meraki devices and only had to RMA once. Their customer service, while sometimes better than others, is generally very good.

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Like

UI is easy when it works

Read Full Review
Like

Managing all our network devices using a single tool and being able to see and monitor everything on the same pane of glass.

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Dislike

I've had issues with wireless performance with my Meraki devices. It's not abysmal, but it's been hard to get it fine tuned to exactly what is needed. Each location using Meraki wireless for me seems to need its own unique configuration with the biggest difference between each location being the physical space itself. This is my biggest pain point with Meraki. Additionally, needing an Advanced Security License for more robust security features is a bit aggravating.

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Dislike

Nothing works as advertised, EVERYTHING requires a call to support where you are treated with 0 sense of urgency. Every answer is to upgrade to the latest feature release, and when that doesn't work, downgrade to the latest stable release. When that doesn't work you sit on your hands questioning why you have Meraki products.

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Dislike

Like any cloud platform, network latency can make the management experience difficult at times. Licensing model and recurring costs could be a barrier to using MX in a small business context Lack of troubleshooting tools and loss of access to device CLI anymore

Read Full Review

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Peer Discussions

Cisco Meraki MX appliances Reviews and Ratings

4.6

(491 Ratings)

Rating Distribution

5 Star
57%
4 Star
37%
3 Star
4%
2 Star
1%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.6

Service & Support

4.5

Product Capabilities

4.5

Last 12 Months
Filter Reviews
Sort By:
Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Network and Security Admin
    <50M USD
    Healthcare and Biotech
    Review Source

    Meraki Dashboard Simplifies Network Management But Lacks Advanced Configuration Options

    4.0
    Sep 8, 2025
    Cisco Meraki network devices are quick to configure and easy to manage. The dashboard itself is nice and I find it beneficial to have insight into all of my networks with aggregated and individual statistics. The dashboard is very user friendly, clean, and easy to navigate. Setting up a network or making changes is a breeze. The robust alerting options ensure I'm always up to date with what's going on within my network without having to login to the dashboard too often. I think Meraki is an excellent option for smaller to small-medium sized organizations or sites. However, the downside of such a simple to use platform is that it's lacking in more advanced features.
  • IT SERVICES ASSOCIATE
    10B+ USD
    Retail
    Review Source

    Manage all your networks in a single pane of glasse

    5.0
    Nov 28, 2025
    By implementing the new Meraki MX security appliances in our network a few years ago, we went through an amazing journey replacing our old Cisco series as well as our campus VPN concentrator and remote location spokes with a variety of MX products (MX68, 85/95, 105s, 250s and 450s).
  • IT Manager
    50M-1B USD
    Consumer Goods
    Review Source

    Software Praised for Ease of Use, Limited Compared to Traditional Firewalls

    5.0
    Dec 9, 2025
    Cisco Meraki is very easy to use and manage. It easily creates Auto VPN connections between all of our sites and allows administrative tasks like reboots and updates to be easily done. Their support is always available as well and very knowledgable. There has not been a time where we submitted a ticket and it wasn't resolved.
  • BUSINESS TECHNOLOGY ANALYST
    50M-1B USD
    Construction
    Review Source

    Secure Enterprise Networking Solution that is Easy to Administer

    4.0
    Dec 17, 2025
    Meraki offers solid network hardware that is secure, yet easy to configure. Organizations don’t need a dedicated network admin, like they used to with Cisco.
  • IT SECURITY & RISK MANAGEMENT ASSOCIATE
    <50M USD
    Services (non-Government)
    Review Source

    Simple Firmware Upgrades And Security Controls Highlight Meraki MX Experience

    5.0
    Oct 23, 2025
    Easy to use, Meraki MX appliances are cloud-based with simple configuration options.
...
Showing Result 1-5 of 513

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