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Overview

Service Information on Orca Freight Audit and Payment Providers

Updated 13th October 2025

What is Orca Freight Audit and Payment Providers?

Orca Freight Audit and Payment is a software designed to streamline the freight management process by automating the auditing and payment of freight invoices. The software enables businesses to validate shipping charges, detect discrepancies, and manage payment workflows for carriers. It offers features such as invoice verification, compliance checking, and integration with accounting systems to facilitate accurate financial reconciliation. Through real-time reporting and analytics, the software supports cost control, enhances visibility into logistics expenses, and helps organizations optimize freight spending. Orca Freight Audit and Payment addresses the business challenge of manual processing errors and inefficiencies in freight invoice management, promoting operational accuracy in transportation finance.

Orca Freight Audit and Payment Providers Pricing

Orca Freight Audit and Payment is a service that structures its pricing based on the scope of freight audit and payment processing required by clients, commonly using volume-based or transaction-based fees which are dependent on the number of invoices or freight transactions processed through the service.

Overall experience with Orca Freight Audit and Payment Providers

Director of Supply Chain
1B - 3B USD, Consumer Goods
FAVORABLE

“Consistent freight invoice and payments”

4.0
Apr 17, 2026
We have consistency of our process every week. Having rep(s) that know our accounts is recommended.
There are no reviews in this category.
CRITICAL

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

  • Market Guide for Freight Audit and Payment Providers

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Logo of Orca Freight Audit and Payment Providers

Orca Freight Audit and Payment Providers

byOrca
in Freight Audit and Payment Providers
4.3

About Company

Company Description

Updated 19th December 2023

Orca specializes in innovative supply chain optimization. The core business problem it addresses is the difficulty organizations face in efficiently collecting and utilizing data to streamline processes and make informed business decisions. Orca offers a customizable solution that combines intelligent technology and smart processes to make supply chains more efficient. The company provides a Freight Audit & Analytics solution that automates the freight payable process and consolidates data, making supply chain analytics readily available for quick decision making. Orca's service model is unique in that the company's compensation is based directly on the savings it recovers for its clients. This overall approach not only introduces cost savings but enables deeper insights into daily business operations for its clients.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2016
Head office location
London, Canada
Number of employees
51 - 200
Website
http://orca.bi

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Reviewer Insights for: Orca Freight Audit and Payment Providers
Performance of Orca Freight Audit and Payment Providers Across Market Features

Orca Freight Audit and Payment Providers Likes & Dislikes

Like

the consistency of our audit, exception, and payment routine

Like

Open communication and reporting ease.

Like

They take care of the bulk of the invoices and that they come to us with questions rather than assumptions.

Dislike

the schedule and sequence we go thru every single week without fail

Dislike

Slower implementation than expected.

Dislike

Would like to see more ownership of handling the carriers when the invoices are denied.

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Orca Freight Audit and Payment Providers Reviews and Ratings

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Filter Reviews
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Star Rating
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  • Director of Supply Chain
    1B-10B USD
    Consumer Goods
    Review Source

    Consistent freight invoice and payments

    4.0
    Apr 17, 2026
    We have consistency of our process every week. Having rep(s) that know our accounts is recommended.
  • Operations Manager
    50M-1B USD
    Retail
    Review Source

    Initial Service Delays Give Way to Improved Collaboration and Partnership

    4.0
    Apr 21, 2026
    The Orca team has been very good partners. There were some delays in service at the start but things are working well now.
  • Audit Associate
    10B+ USD
    Retail
    Review Source

    Minimal Issues Reported as Orca Handles Most Invoices and Seeks Clarification

    4.0
    Apr 21, 2026
    Overall, Orca has been easy to work with. There are some areas that could be improved, but it's minimal.
  • HEAD ENTERPRISE IT
    50M-1B USD
    Banking
    Review Source

    Top Notch Freight Audit Solution

    5.0
    Jun 22, 2023
    Excellent solution.Very affordable freight audit analysis.Seamless operation
  • SOFTWARE DEVELOPMENT MANAGER
    1B-10B USD
    Software
    Review Source

    Orca : Best plateform to ease the audit and payment process

    4.0
    Jun 15, 2023
    Orca is aunique web based audit platform, its ease the payable processs and collections and helps in consolidate the data.
Showing Result 1-5 of 14

4.3

(14 Ratings)

Rating Distribution

5 Star
64%
4 Star
36%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Planning & Transition

4.6

Delivery & Execution

4.7

Service Capabilities

4.6