• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. SAP Cloud Platform Experience Maker
Logo of SAP Cloud Platform Experience Maker

SAP Cloud Platform Experience Maker

bySAP
in Customer Relationship Management
4.4

Overview

Product Information on SAP Cloud Platform Experience Maker

Updated 13th October 2025

What is SAP Cloud Platform Experience Maker?

SAP Cloud Platform Experience Maker is a software designed to facilitate the development and management of digital experiences across various channels. It provides a set of tools and frameworks for creating web and mobile applications, integrating data from different sources, and delivering personalized content to users. The software supports workflows, automation, and analytics to optimize user engagement and streamline processes. It enables organizations to connect backend business systems with customer-facing interfaces, addressing challenges related to digital transformation and the delivery of consistent experiences. With capabilities for extensibility, security, and scalability, the software helps businesses respond to evolving user expectations and adapt their digital strategies.

SAP Cloud Platform Experience Maker Pricing

SAP Cloud Platform Experience Maker software uses a subscription-based pricing model, typically structured by usage tiers, which may depend on resources consumed, user numbers, or specific modules activated within the platform. The software may include options for additional services and varying levels of support, with costs adjusted according to selected features and enterprise requirements.

Overall experience with SAP Cloud Platform Experience Maker

Bookkeeper
50M - 250M USD, Finance (non-banking)
FAVORABLE

“SAP - Speedy and Amazing cloud Platform”

4.0
Jun 11, 2020
Highly recommendable for most companies as this greatly helped our company's internal processes. Efficiency and speed is there. Very useful for data integration and business processes.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 13th August 2025

SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

Company Details

Updated 13th August 2025
Company type
Public
Year Founded
1972
Head office location
Walldorf, Germany
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.sap.com

Do You Manage Peer Insights at SAP?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top SAP Cloud Platform Experience Maker Alternatives

Logo of SharePoint Server
1. SharePoint Server
4.4
(228 Ratings)
Logo of SAP Fiori
2. SAP Fiori
4.1
(66 Ratings)
Logo of Speech-to-Text
3. Speech-to-Text
4.5
(52 Ratings)
View All Alternatives

Peer Discussions

SAP Cloud Platform Experience Maker Reviews and Ratings

4.4

(29 Ratings)

Rating Distribution

5 Star
45%
4 Star
52%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.5

Service & Support

4.3

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Bookkeeper
    50M-1B USD
    Finance (non-banking)
    Review Source

    SAP - Speedy and Amazing cloud Platform

    4.0
    Jun 11, 2020
    Highly recommendable for most companies as this greatly helped our company's internal processes. Efficiency and speed is there. Very useful for data integration and business processes.
  • Tsu. Electronica E Instrumentacion
    10B+ USD
    Energy and Utilities
    Review Source

    Easy to use and integrates effectively

    5.0
    Mar 27, 2020
    Excellent user interface and its integration with other sap products already installed, this helped us to improve the satisfaction of our customers and users
  • Sales Excellence & Operations Specialist
    1B-10B USD
    Retail
    Review Source

    Make the Most Of It, SAP Cloud Platform Experience Maker

    5.0
    Mar 6, 2020
    SAP is highly above the average when it comes to cloud business. It's integration with other SAP products which are already running across our company makes it the best choice. Experience Maker enabled us to increase our customers' satisfaction across our all touchpoints and analyze customers' needs, complaints etc.
  • Unit Head
    50M-1B USD
    Consumer Goods
    Review Source

    SAP cloud as user friendly

    4.0
    Mar 12, 2020
    SAP module of PP and PM is user friendly and very helpful ERP module.This helps to create the order do the confirmation partial and final then data analysis . This module ca be used for the inventory management and equipment maintenance planning . It covers the finance aspects along with store management . SAP Cloud is single compact module for all the industrial requirement and connecting each function in logical way. recently HR activities are also started routing through this and helps to establish the interlinking of cross functional apartment in collaborative way. Ready tools are available for data analysis, interpolation and extrapolation as well which are just a click away. The response time is so fast that with eye blinking things gets changed as per the change done in data .
  • Test Engineer Lead
    1B-10B USD
    IT Services
    Review Source

    A little powerful and easy tracking with simple UI

    4.0
    Mar 18, 2020
    SAP Cloud Platform helped us to develop and track new applications in cloud with consistent look and feel with high security features
Showing Result 1-5 of 26

Recommended Gartner Insights

Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

SAP Cloud Platform Experience Maker Likes & Dislikes

Like

Convenient and easy cloud process integration. The subscription is based on usage.

Like

excellent user interface and easy integration

Like

We are currently using SAP's another cloud-based solution and these two integrated very effectively since they're both running on the same platform. Since the personalization is one of the most important factors while evaluating the customer experience, the product enables you to design your customer journey while addressing customer's own charasteristics.

Dislike

Less Data Security. Hard to plan for production maintenance.

Dislike

sometimes and there is also no recovery for lost processes

Dislike

Easy integration with other cloud solutions, especially SAP's own. Also it's quite important to gather and analyze customer's behaviors from various sources.

Reviewer Insights for: SAP Cloud Platform Experience Maker