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Overview

Product Information on SAP Crystal Reports

Updated 13th October 2025

What is SAP Crystal Reports?

SAP Crystal Reports is a software designed for creating, designing, and generating reports from a wide range of data sources. The software enables users to build custom reports with features such as templates, formulas, and visualizations including charts and graphs. It supports integration with various databases and allows export of reports in multiple formats. By facilitating data analysis and presentation, the software helps organizations transform raw information into structured reports for operational and strategic decision-making. SAP Crystal Reports addresses the business problem of accessing, formatting, and distributing data in a way that supports informed business practices.

SAP Crystal Reports Pricing

SAP Crystal Reports software uses a perpetual licensing pricing model, where a one-time license fee is required for each user or server instance. Additional charges may apply for upgrades, maintenance, or support, which are available through optional annual contracts. The software's pricing may vary based on the edition and specific deployment requirements.

Overall experience with SAP Crystal Reports

Data Analyst
<50M USD, Software
FAVORABLE

“For that specific analyst in the team who wants to create pixel perfect reports”

4.0
Feb 13, 2026
Whilst this product is on prem only and hasn't transitioned to a cloud application it still has some excellent features which make it a very usable product that is easy on the eye. Its hard to scale up and deploy purely because it is an on prem product only but if used by the analyst in the team that it can work just fine
SUBJECT MATTER EXPERT
30B + USD, Healthcare and Biotech
CRITICAL

“SAP Crystal Reports- Thing of past?”

3.0
May 29, 2023
SAP Crystal reports is a cool software solution for reporting needs of small and medium businesses. It is effective for business operations involving sales, purchase orders. It is pretty good with customization which makes it alot easier to use.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

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SAP Crystal Reports

bySAP
in Data and Analytics
4.2

About Company

Company Description

Updated 13th August 2025

SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

Company Details

Updated 13th August 2025
Company type
Public
Year Founded
1972
Head office location
Walldorf, Germany
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.sap.com

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Reviewer Insights for: SAP Crystal Reports
Deciding Factors: SAP Crystal Reports Vs. Market Average

SAP Crystal Reports Likes & Dislikes

Like

The ability to connect to data sources really easily and exploit data from these and then produce pixel perfect reports where you can input filters and create different tabs with ease of use

Like

Automated report generation. Ability to connect to various data sources. Customization

Like

Easy to work with, easy to access tables and fields of the connected database. Can make many types of reports with many customizations.

Dislike

The deployment is cumbersome and takes time. In the world of SaaS products this feels like it is so behind the times which is a shame as the product should be used by more analysts

Dislike

Formatting. Better training of resources. No updates post implementation

Dislike

Running totals can be tricky at times, Speed of which the data is returned can lag on occasion. There should be a tool that recommends table links based on the type of data returned.

Top SAP Crystal Reports Alternatives

SAP Crystal Reports Reviews and Ratings

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Data Analyst
    <50M USD
    Software
    Review Source

    For that specific analyst in the team who wants to create pixel perfect reports

    4.0
    Feb 13, 2026
    Whilst this product is on prem only and hasn't transitioned to a cloud application it still has some excellent features which make it a very usable product that is easy on the eye. Its hard to scale up and deploy purely because it is an on prem product only but if used by the analyst in the team that it can work just fine
  • APPLICATION SPECIALIST
    50M-1B USD
    Transportation
    Review Source

    Comprehensive Functionality Allows Creation Of Diverse Reports With Ease Of Use

    5.0
    Aug 22, 2025
    Great reporting tool, easy to use and has lots of functionality
  • Database Developer
    1B-10B USD
    Manufacturing
    Review Source

    Crystal Reports Simplifies Static Reporting

    4.0
    Jul 31, 2025
    Crystal Reports handles static, automated reporting needs, but is limited for more complex, dynamic
  • IT Busineess Application Developer
    50M-1B USD
    Energy and Utilities
    Review Source

    Navigating the Potent but Complex Crystal Reports Software

    4.0
    Feb 11, 2025
    In my experience with Crystal Reports, at the beginning it was a bit complicated to create and design the reports, but after I learned how to use the tool I was able to take advantage of its full potential.
  • ASSISTANT MANAGER
    <50M USD
    Transportation
    Review Source

    SAP Crystal Report: A Comprehensive Solution for Professional Business Reporting

    5.0
    Jan 24, 2025
    SAP Crystal report is a professional business reporting platform where we can create reports on the basis of various data from various sources like Excel, Salesforce, MySQL and more. it creates a visusally appealing professional reports by using various available templates, data charts, tables, etc. it works on drag-and-drop functionality, which makes it easy to use and understand. We can also use custom formulas and export reports in PDF, Excel, Word, and HTML.Overall, a very good tool for professional reporting.
...
Showing Result 1-5 of 163

4.2

(166 Ratings)

Rating Distribution

5 Star
38%
4 Star
45%
3 Star
14%
2 Star
2%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.3

Service & Support

4.0

Product Capabilities

4.3