Overview
Overall experience with Sendoso
“Platform Personalizes Outreach and Integrates Well With Salesforce, But Drawbacks Exist”
About Company
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Sendoso
Performance of Sendoso Across Market Features
Sendoso Likes & Dislikes
The customer success team is amazing and has been the most positive part of the experience. I really enjoy the platform and the UI experience as well.
Salesforce Integration and differentiation in outreach
Great gift and gift card selection and I like the feature of not needing my client's address in advance of gifting
The integrations work really well once set up, but the reliance on webhooks versus more direct integrations has been a hassle at times. Product storage is also mostly smooth, but a little confusing. Gift card outreach has had trouble taking hold with our audience and the best practices provided don't seem to work the best for us. That could be more related to our audience than anything else, though.
Expensive tool
Slightly complicated setup and slow shipping speeds
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Peer Discussions
Sendoso Reviews and Ratings
- Website Manager50M-1B USDSoftwareReview Source
Helpful Support and User Interface Stand Out Amid Integration and Outreach Challenges
The Sendoso team has been extremely helpful in setting up sends, storing products, and setting up important integrations for tracking. - Director, Solutions10B+ USDHealthcare and BiotechReview Source
Corporate Gifting Platform Eliminates Need For Having Client Addresses
I like Sendoso because it enables corporate gifting without needing my client's address in advance - Founder<50M USDSoftwareReview Source
Straightforward CRM Integration and Custom Item Options Enhanced Campaign Effectiveness
We were retained by our client to help implement automated gifting and it was a great experience. The support staff was very helpful with onboarding. - Regional Account Executiveb<50M USDSoftwareReview Source
Flexible Gifting Integration Aids Lead Generation, Delivery Tracking Presents Challenges
Very easy to use and really comes in handy when trying to implement gifting into a lead gen strategy - COMMERCIAL ACCOUNT MANAGER1B-10B USDIT ServicesReview Source
Removes a major blocker in sales and marketing outreach
Easy to use to collect gifts from different business partners. Choise of delivery details and no need for providing client addressess