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  3. Silent Phone
Logo of Silent Phone

Silent Phone

bySilent Circle
in Instant Communications Security and Compliance
4.7

Overview

Overall experience with Silent Phone

Analytics
50M - 250M USD, IT Services
FAVORABLE

“Simple and functional. Complete tool for call center and relationship center.”

5.0
Feb 24, 2020
Simple and functional tool, excellent for use in callcenter, calls are cleared of any noise and have no delay. In addition to working on computers with simple configurations, making a great cost benefit in general.
There are no reviews in this category.
CRITICAL

About Company

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Silent Phone Reviews and Ratings

4.7

(4 Ratings)

Rating Distribution

5 Star
75%
4 Star
25%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

4.8

Filter Reviews
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Last 12 Months
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  • Analytics
    50M-1B USD
    IT Services
    Review Source

    Simple and functional. Complete tool for call center and relationship center.

    5.0
    Feb 24, 2020
    Simple and functional tool, excellent for use in callcenter, calls are cleared of any noise and have no delay. In addition to working on computers with simple configurations, making a great cost benefit in general.
  • Team Lead
    50M-1B USD
    Services (non-Government)
    Review Source

    Best Solution for Secure Mobile Communication

    4.0
    Jan 16, 2020
    Silent phone provides mobile security and notifies threats as well. It provides provides secure messaging and file transfer.It also provides unlimited peer-to-peer network calling with-of-network calling.
  • System Engineer
    50M-1B USD
    IT Services
    Review Source

    Lightweight, easy and intuitive. One of the best callcenter tools.

    5.0
    Jan 6, 2020
    Excellent tool for callcenter. We use the branches responsible for the telephone service in general. It is an intuitive and effective product, and is also great for increasing the productivity of operators, who while answering can verify with the systems directly on the computer.
  • Trainee
    <50M USD
    IT Services
    Review Source

    Pretty secure, pretty reliable and pretty useful

    5.0
    Apr 30, 2019
    Silent Phone is one of the most secure ways to communicate. We've been using it on phones and desktops and we're pretty satisfied as long as it is reliable.
Showing Result 1-4 of 4

Recommended Gartner Insights

  • Market Guide for Instant Communications Security and Compliance
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Performance of Silent Phone Across Market Features

Silent Phone Likes & Dislikes

Like

Ease and functionality are the main points of the product. It is great to have such a simple and functional tool in a relationship center.

Like

It is very user friendly.It is available for android and iOS both the devices.We can also easily add accounts without any limitation to team size.

Like

Works on simple computers and assists in multitasking.

Dislike

Nothing to complain.

Dislike

There is nothing much I dislike about the software as of now but I am waiting for more future update it will be interesting to see more updated features.

Dislike

Nothing.

Reviewer Insights for: Silent Phone