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  3. Singtel Public Cloud Managed and Professional Services, Asia/Pacific
Logo of Singtel Public Cloud Managed and Professional Services, Asia/Pacific

Singtel Public Cloud Managed and Professional Services, Asia/Pacific

bySingtel
in Public Cloud Managed and Professional Services, Asia/Pacific (Transitioning to Public Cloud IT Transformation Services)
4.2

Overview

Overall experience with Singtel Public Cloud Managed and Professional Services, Asia/Pacific

CORPORATE & INVESTMENT BANKING - PORTFOL
30B + USD, Banking
FAVORABLE

“One Step Cloud Service ”

5.0
May 8, 2023
I am an active user of Singtel Public Cloud software in my organisation and I must say that it has provided the agility to choose the services thats fits best and there approach to go extra mile to deliver the requirements on time.
Project Manager
500M - 1B USD, IT Services
CRITICAL

“Cloud Services review of SingTel”

2.0
Mar 14, 2022
Poor non-personalized customer service. Customer subscribed services are not remembered when we call in for support. Helpdesk consultants don't know the background of the issue.

About Company

Company Description

Updated 9th January 2026

Singtel is an Asian communications technology group, operating next-generation connectivity, digital infrastructure and digital businesses including regional data centre arm Nxera and regional IT services arm NCS. The Group has presence in Asia, Australia and Africa and reaches over 800 million mobile customers in 20 countries. For consumers, Singtel delivers a complete and integrated suite of services, including mobile, broadband and TV. For enterprises, Singtel offers a array of workforce mobility solutions, data hosting, cloud, network infrastructure, analytics and cyber security capabilities. Singtel is dedicated to continuous innovation, harnessing technology to create new and exciting customer experiences, support enterprises in their digital transformation and shape a more sustainable, digital future.

Company Details

Updated 9th January 2026
Company type
Public
Year Founded
1992
Head office location
Singapore
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
http://www.singtel.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Singtel Public Cloud Managed and Professional Services, Asia/Pacific Reviews and Ratings

4.2

(15 Ratings)

Rating Distribution

5 Star
33%
4 Star
53%
3 Star
7%
2 Star
7%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Planning & Transition

4.2

Delivery & Execution

4.2

Integration & Deployment

5.0

Service & Support

5.0

Service Capabilities

4.3

Filter Reviews
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  • CORPORATE & INVESTMENT BANKING - PORTFOL
    10B+ USD
    Banking
    Review Source

    One Step Cloud Service

    5.0
    May 8, 2023
    I am an active user of Singtel Public Cloud software in my organisation and I must say that it has provided the agility to choose the services thats fits best and there approach to go extra mile to deliver the requirements on time.
  • Senior Infrastructure Technical Lead
    10B+ USD
    Banking
    Review Source

    Flexibility and can-do attitude

    5.0
    Apr 10, 2022
    One of the great things about Singtel Professional Services is their flexibility and can-do attitude. They are very easy to negotiate about additional features and requirements while signing the contracts. And even after signing them Singtel always ready to go a bit extra mile to deliver the project.
  • ANALYST
    10B+ USD
    Banking
    Review Source

    A strongly recommended cloud solution

    4.0
    Apr 7, 2022
    One of the cloud tool nearly matching the likes of Google and Amazon in the cloud space. Easy to share documents to different teams and within the team as well. A plethora of features makes it an exciting product to use.
  • IT Assistant
    Gov't/PS/Ed
    Education
    Review Source

    Great product truly recommend!

    5.0
    Apr 6, 2022
    Singtel, has a lot of components to telecom services. From Broadband and mobile, the overall quility of these services are well built and a lot of people can benefit from the,.
  • MANAGER
    50M-1B USD
    Banking
    Review Source

    All in one cloud solution

    4.0
    Mar 23, 2022
    The cloud tool and the software is the best that we have used and is on par with leading tools like google and amazon. we have used it for a combined sharing if our docs over cloud during a project run in our organization. we had a liason between Asia and Europe team and we were introduced to the tool through them. we liked the overall UI and the accessibility of the tool
Showing Result 1-5 of 16

Recommended Gartner Insights

  • Market Guide for Public Cloud Managed and Professional Services, Asia/Pacific (Transitioning to Public Cloud IT Transformation Services)
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Reviewer Insights for: Singtel Public Cloud Managed and Professional Services, Asia/Pacific
Performance of Singtel Public Cloud Managed and Professional Services, Asia/Pacific Across Market Features

Singtel Public Cloud Managed and Professional Services, Asia/Pacific Likes & Dislikes

Like

Since the time I have been using the Singtel Public software, I feel the cloud services provided has been exemplary and has catered in our business growth with vast diversity and cutomer centric approach.

Like

Wide range of services on cloud

Like

Singtel is best in: - project delivery timelines; - understanding customer needs; - willingness to go extra mile even if it is beyond the signed contract; They always listen to customer!

Dislike

I have been using the software since long and there isn't anything that I particular dislike about the service. But yes there is a scope for improvement in respect to the customer care service, there can be more experts and can diligently resolve the issue.

Dislike

Poor customer service. They don't maintain a proper trail on the customer account and products/services purchased by the customer

Dislike

Unfortunately there are room to work on their customer service. Sometimes Level 1 support team are not so much oriented in helping customers while Level 2 team don't have many subject matter experts.