Snowfire AI

More data and tools were not the issue we needed to solve. Understanding the internal and external factors (in near-realtime) affecting my business and industry has allowed me to understand the complexities, risks and, most importantly, the opportunities I have to drive more efficiency (read: reduce time to market, fix blind spots, have actionable insights that can be easily delegated or acted upon). Efficiency leads to more cross-company collaboration because were all finally acting with the same information. Additionally, in the world of AI, one of my initial hesitations was that our inputs, data and actions would be feeding public LLMs, but Snowfire has given me what feels like a war chest to compete in new ways. Their approach keeps all of my information private to my company, but it keeps learning from all our users, so it gets smarter and smarter about our business. The smarter the system becomes, the more proactive it can be in flagging issues before or as they arise. The SnowfireAI team has also been hands-on with implementation, as well as providing AI readiness for our organization.

Snowfire AI has the ability to correlate data across multiple (usually siloed) systems, uncovering insights and patterns that would normally have been very difficult to identify. The platform's insight-driven signal detection proactively highlights meaningful trends, anomalies, and potential risks, allowing me to focus on the issues that matter most rather than digging through large volumes of data. I also value the natural language exploration capability, which lets me ask complex business and operational questions in plain language and receive immediate, contextual answers without building queries or custom reports. These features provide a level of visibility and decision support that improves the speed and confidence of my business decisions.

For the complexity of our use case, the on-boarding of Snowfire has been a relatively smooth process. The UI is easy to navigate and the learning curve of the solution is small. I really appreciate the customization of the solution, and the ability to push/schedule the data, and setup standards that can be used by multiple team members. The flexibility on data ingest and sources to utilize has been key for us as well.

AI is showing us that we can be far more efficient and effective, but with that, we believe it should be low-cost to deliver. It is not low-cost; there is an investment needed, as the data storage and computing is not free.

The prompt feature is by far my most used, but it does have a learning curve. I have found much power in constructing the prompts in careful ways but it takes time to know how to build those prompts. This is improving and I'm excited to see it continue to mature to help guide new users to better prompting.

We are early and the biggest challenges have not been with the Snowfire solution, but with driving behavioral change within our teams. The Snowfire team has provided excellent technical and business support to help adopt the change as quickly as possible. When we have run into blockers they are super responsive and quick the help solve any challenges.