• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. TriZetto Facets Enterprise Core Administrative Platform
Logo of TriZetto Facets Enterprise Core Administrative Platform

TriZetto Facets Enterprise Core Administrative Platform

byCognizant
in U.S. Healthcare Payers’ Core Administrative Processing Solutions
2.9

Overview

Product Information on TriZetto Facets Enterprise Core Administrative Platform

Updated 13th October 2025

What is TriZetto Facets Enterprise Core Administrative Platform?

TriZetto Facets Enterprise Core Administrative Platform is software designed to support health plan operations through integrated administrative functions. The software enables management of core business processes such as claims processing, member enrollment, billing, provider network administration, and benefits configuration. It facilitates interoperability among systems and offers tools for workflow automation and data analytics, contributing to operational efficiency and accuracy. This software addresses the business need for scalable and adaptable administrative solutions in health plan management, assisting organizations in simplifying complex administrative tasks and improving the quality of service delivery.

TriZetto Facets Enterprise Core Administrative Platform Pricing

TriZetto Facets Enterprise Core Administrative Platform software follows a subscription-based pricing model with licensing fees determined by factors such as the number of users, modules required, and business size. Pricing may vary based on implementation scope and customization needs. Typically, ongoing support and maintenance are included as separate components within the contract. Specific pricing details are available upon request from the provider.

Overall experience with TriZetto Facets Enterprise Core Administrative Platform

There are no reviews in this category.
FAVORABLE
SOFTWARE ENGINEERING LEAD
30B + USD, IT Services
CRITICAL

“Great functionally , Not so great otherwise. ”

3.0
Jul 16, 2022
Does a great job , functional and at the core aspect , however , has issues with integration. Product maintenance is high.

About Company

Company Description

Updated 7th November 2024

Cognizant is focused on engineering modern businesses. The main problem it resolves is helping clients with modernization of their technology, reimagining their processes, and transforming their experiences to adapt to the rapidly changing world. Thus, the main goal of the company is to facilitate improvement in everyday life. Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Company Details

Updated 7th November 2024
Company type
Public
Year Founded
1994
Head office location
Teaneck, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
https://www.cognizant.com

Do You Manage Peer Insights at Cognizant?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: TriZetto Facets Enterprise Core Administrative Platform
Performance of TriZetto Facets Enterprise Core Administrative Platform Across Market Features

TriZetto Facets Enterprise Core Administrative Platform Likes & Dislikes

Like

The functionality with claims , billing , member maintenance.

Like

It seems to perform its core functionality well.

Like

I do love how flexible Facets is, and the tabs that are set up for our reps allow different departments to work in the program at the same time.

Dislike

Integration with services, customization , data model.

Dislike

integration leaves much to be desired. The FXI service seems incomplete and does not offer everything our other systems need to consume.

Dislike

I think with the recent integrations and migrations, Facets has been freezing, as well as malfunctioning.

Top TriZetto Facets Enterprise Core Administrative Platform Alternatives

Logo of TriZetto QNXT Enterprise Core Administration System
1. TriZetto QNXT Enterprise Core Administration System
5
(1 Ratings)
View All Alternatives

Peer Discussions

TriZetto Facets Enterprise Core Administrative Platform Reviews and Ratings

2.9

(4 Ratings)

Rating Distribution

5 Star
0%
4 Star
0%
3 Star
75%
2 Star
25%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.5

Integration & Deployment

2.5

Service & Support

3.3

Product Capabilities

3.8

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SOFTWARE ENGINEERING LEAD
    10B+ USD
    IT Services
    Review Source

    Great functionally , Not so great otherwise.

    3.0
    Jul 16, 2022
    Does a great job , functional and at the core aspect , however , has issues with integration. Product maintenance is high.
  • Software Developer
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Implementation was costly. Does it's core job well but integrates poorly w/ other systems

    2.0
    Oct 24, 2019
    Great for managing our billing and claims, but poor database architecture and subpar integration hamper customization.
  • Signature Service Customer Solutions Exp
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Facets review

    3.0
    Jan 19, 2019
    Facets has given my company a lot of trouble over the years, I am not sure what portion of the migration has caused the issue, but when it does work it is a great program!
  • Technical Project Manager
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Good product but product enhancement/fixing time is high.

    3.0
    Jul 24, 2018
    Good product but product enhancement/fixing time is high. Taking time because of different technical challenges within team.
Showing Result 1-4 of 4

Recommended Gartner Research

  • Market Guide for U.S. Healthcare Payers’ Core Administrative Processing Solutions

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.