"A Glimpse into Aisera's Software: Stellar AI Team, Middling Integration"

Submitted
5.0
5.0
Overall User Rating

Product(s): AiseraGPT

Overall Comment:"The overall experience was great. The Aisera team was willing to help out as much as possible."

Lessons Learned

Description
Description

What do you like most about the product or service?

The team and how they were so helpful, patient and knowledgeable about AI

Description
Description

What do you dislike most about the product or service?

More customization for UI. Integration with some systems could be better.

Evaluation & Contracting

Description

Why did you purchase this product or service?

  • Improve business process outcomes
  • Improve customer relations/service
  • Create internal/operational efficiencies
  • Improve compliance & risk management
Description

What were the key factors that drove your decision?

  • Product functionality and performance
  • Pre-existing relationships
  • Strong customer focus
Description

Which other vendors did you consider in your evaluation?

  • Other...
Description
Sprinklr, polyAI

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

Description

Deployment architecture

Don't know
Description

In which country(s) did your deployment take place?

United States
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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