"Clean Visuals Aid Trend Spotting but Looker Complexity May Hinder New Users"

Submitted

4.0
4.0
Overall User Rating

Product(s): Looker

Overall Comment:"Based on my overall experience using Looker, I'd describe it as a powerful business intelligence platform that makes data feel a lot less intimidating. What stood out to me immediately was how customizable the dashboards are, you can build reports that make sense for your role instead of having to adapt to a rigid template. Once everything is set up, the visuals are clean, easy to digest, and incredibly helpful for spotting trends quickly."

Lessons Learned

Description
Description

What do you like most about the product or service?

What I like most about Looker is the accessibility. It doesn't just keep data locked in the hands of analysts, team members who aren't super technical can still navigate dashboards, run filters, and pull insights without constantly waiting on someone else, which in-turn makes collaboration smooth across all departments.

Description
Description

What do you dislike most about the product or service?

While Looker is undeniably powerful, there are a few things that frustrate me as a user. The first is the learning curve. LookML, their modeling language, isn't exactly beginner friendly. Unless you already have a background in SQL or data modeling, it can feel overwhelming. Lastly, pricing isn't very transparent. For smaller teams, Looker can feel expensive compared to other BI tools.

Evaluation & Contracting

4.0
Description

Why did you purchase this product or service?

  • Drive revenue growth
  • Cost management
  • Improve customer relations/service
  • Improve business process outcomes
  • Enhance decision making
Description

What were the key factors that drove your decision?

  • Breadth of services
  • Overall cost
  • Strong customer focus
  • Financial/organizational viability
  • Strong consulting partnership
Description

Which other vendors did you consider in your evaluation?

  • Grid
  • flipflow
  • DataHero

Integration & Deployment

4.0

Service & Support

4.0

Product Capabilities

5.0

Additional Context

Description

Deployment architecture

Cloud (SaaS or PaaS or IaaS)
Description

In which country(s) did your deployment take place?

United States|Poland