"Anunta: A Trusted Partner Delivering Transparent and Efficient IT Operations"

Submitted

5.0
5.0
Overall User Rating

Product(s): Anunta Enterprise DaaS

Overall Comment:"Anunta has got an excellent team with good knowledge and expertise for the offered technologies and respective domain managed by them. Anunta is a trusted partner for VDI and Cloud services. Anunta team has helped in major transformations from one technology to another i.e. PAN India 6500+ user migration from Citrix to AVD platform completed within swift timelines without having any business impact. 24*7 exceptional infrastructure monitoring and proactive daily infra checklist ensuring stability of the product and minimal downtime due to technology outage helping business achieve smooth operations for the end users. IT CSAT survey achieved over and above expectations. "

Lessons Learned

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What do you like most about the product or service?

Anunta works with a Customer first approach and I am very delighted with the services and support provided. Flexible and approachable partner for all IT services. Operations skills and accurate reporting helping us with day to day transactions with complete transparency. One of our most trusted partners. Periodic monthly service operations review and strong governance helping in further roadmap and decision making for the business.

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What do you dislike most about the product or service?

Nothing as such however looking for further cost optimization options.

Evaluation & Contracting

5.0
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Why did you purchase this product or service?

  • Drive innovation
  • Create internal/operational efficiencies
  • Reduce time to market
  • Improve business process agility
  • Cost management
  • Improve supplier or partner relationships
  • Improve customer relations/service
  • Improve business process outcomes
  • Improve compliance & risk management
  • Enhance decision making
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What were the key factors that drove your decision?

  • Product functionality and performance
  • Strong user community
  • Overall cost
  • Strong customer focus
  • Product roadmap and future vision
  • Strong consulting partnership
  • Pre-existing relationships
  • Strong services expertise
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Which other vendors did you consider in your evaluation?

  • Citrix
  • Accops

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

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Deployment architecture

Cloud (SaaS or PaaS or IaaS)
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In which country(s) did your deployment take place?

India