"Transition to Ping P1SSO Highlights Feature Benefits and Concerns in Contract Terms"

Submitted
5.0
5.0
Overall User Rating

Product(s): Ping Identity Platform

Overall Comment:"We are currently migrating from Ping Identity on-premise (P14E) to Ping's cloud solution (P1SSO). Transition got off to a slow start but we are enjoying the many features of P1SSO such as DaVinci and PingID risk management."

Lessons Learned

Description
Description

What do you like most about the product or service?

Risk management learns end user behavior and will only prompt for MFA is different location or hardware.

Description
Description

What do you dislike most about the product or service?

Contract negotiations with the Ping Identity team have been flexible with costs and extensions.

Evaluation & Contracting

4.0
Description

Why did you purchase this product or service?

  • Cost management
  • Improve compliance & risk management
  • Create internal/operational efficiencies
  • Improve customer relations/service
Description

What were the key factors that drove your decision?

  • Product functionality and performance
  • Strong consulting partnership
  • Overall cost
Description

Which other vendors did you consider in your evaluation?

  • Other...
Description
Duo

Integration & Deployment

4.0

Service & Support

3.0

Product Capabilities

5.0

Additional Context

Description

Deployment architecture

Hybrid Cloud and On-premises
Description

In which country(s) did your deployment take place?

United States
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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