"Two-Factor Authentication Enhances Security but Initial Setup Poses Challenges"

Submitted

4.0
4.0
Overall User Rating

Product(s): RSA SecurID

Overall Comment:"My overall experience with RSA Securid has been generally positive. It provides a strong layer of security through two-factor authentication, which is for protecting sensitive information and systems. The token-based access, whether through a hardware token or mobile apps, is reliable and easy to use once set up."

Lessons Learned

Description
Description

What do you like most about the product or service?

The 2 factor authentication ensures that even if the passwords are compromised, unauthorized access is still blocked. Which is very dependable!

Description
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What do you dislike most about the product or service?

What I dislike most is the complexity involved in the initial set up and the token management. For new users, the onboarding process can be confusing. Especially when dealing with token activation, synchronization, or replacement.

Evaluation & Contracting

4.0
Description

Why did you purchase this product or service?

  • Drive innovation
  • Drive revenue growth
  • Reduce time to market
  • Improve business process agility
  • Cost management
  • Improve supplier or partner relationships
  • Improve customer relations/service
  • Improve business process outcomes
  • Improve compliance & risk management
  • Enhance decision making
  • Create internal/operational efficiencies
Description

What were the key factors that drove your decision?

  • Strong customer focus
  • Overall cost
  • Product roadmap and future vision
  • Strong user community
  • Strong services expertise
  • Financial/organizational viability
  • Product functionality and performance
Description

Which other vendors did you consider in your evaluation?

  • IBM
  • BIO-key
  • Nexus

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

4.0

Additional Context

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Deployment architecture

On-premises
Description

In which country(s) did your deployment take place?

Canada