"Detailed Threat Context and Seamless Operation Enhance Security Monitoring Experience"

Submitted

5.0
5.0
Overall User Rating

Product(s): Trend Vision One - Endpoint Security

Overall Comment:"My overall experience has been pretty smooth. What I noticed most is that it runs quietly in the background without slowing things down or spamming me with pop-ups. Most security tools I have used in the past made me feel like I was fighting the product as much as the threats, but this one feels more like it just gets out of the way and lets me work."

Lessons Learned

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What do you like most about the product or service?

When something is detected, it doesn't just say blocked. It shows where it came from, what it tried to do, and what other machines might have been impacted. That context saves me from playing detective. Being able to look back at threat history and spot patterns has been surprisingly useful. It helps us see if something is a one-off or part of a bigger issue. I really like how it links a detection on one endpoint to related activity across others. Makes it way easier to see the bigger picture instead of treating each incident in isolation.

Description
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What do you dislike most about the product or service?

Some of the alerts and reports feel written for security specialists only. When I share results with managers, I have to translate them into plain English. The cloud console logs me out pretty quickly if I step away. It's a small thing, but when you are juggling multiple tasks, it gets annoying. In a few cases, i have noticed alerts showing up with a delay. It's not critical, but in fast moving incidents, even a short lag can make you feel one step behind. While the product surfaces alerts well, the threat hunting functionality feels a bit shallow compared to a full XDR. If you want to really dig into unusual endpoint behavior, you often have to export data or rely on another tool.

Evaluation & Contracting

5.0
Description

Why did you purchase this product or service?

  • Improve compliance & risk management
  • Improve customer relations/service
  • Create internal/operational efficiencies
  • Enhance decision making
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What were the key factors that drove your decision?

  • Strong services expertise
  • Product functionality and performance
  • Financial/organizational viability
  • Strong user community
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Which other vendors did you consider in your evaluation?

  • Sophos
  • Palo Alto Networks
  • CrowdStrike
  • Qualys
  • SentinelOne

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

Description

Deployment architecture

Hybrid Cloud and On-premises
Description

In which country(s) did your deployment take place?

India