Product(s): Cisco Meraki MX appliances
Overall Comment:"Cisco Meraki network devices are quick to configure and easy to manage. The dashboard itself is nice and I find it beneficial to have insight into all of my networks with aggregated and individual statistics. The dashboard is very user friendly, clean, and easy to navigate. Setting up a network or making changes is a breeze. The robust alerting options ensure I'm always up to date with what's going on within my network without having to login to the dashboard too often. I think Meraki is an excellent option for smaller to small-medium sized organizations or sites. However, the downside of such a simple to use platform is that it's lacking in more advanced features. "
Using the Meraki dashboard is truly easy to use, and their hardware for the most part is reliable. I've used over 30 Meraki devices and only had to RMA once. Their customer service, while sometimes better than others, is generally very good.
I've had issues with wireless performance with my Meraki devices. It's not abysmal, but it's been hard to get it fine tuned to exactly what is needed. Each location using Meraki wireless for me seems to need its own unique configuration with the biggest difference between each location being the physical space itself. This is my biggest pain point with Meraki. Additionally, needing an Advanced Security License for more robust security features is a bit aggravating.