"Profisee: A Flexible, Scalable MDM Platform Driving Transformation in Citizen-Facing Health Services"

Submitted

5.0
5.0
Overall User Rating

Product(s): Profisee Platform

Overall Comment:"Our overall experience with Profisee has been extremely positive. It sits at the heart of our master data management strategy and underpins many of our citizen-facing applications. The platform has proven to be both robust and adaptable, helping us unify data across complex cloud and on-prem environments while remaining user-friendly for our data engineering teams. It has been a critical enabler for advancing data governance and service delivery within a health system context. "

Lessons Learned

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What do you like most about the product or service?

The flexibility and speed of implementation stand out, alongside the hands on support from Profisee. The platform integrates well with our existing data platforms, scales effectively, and empowers us to configure new solutions quickly without excessive reliance on specialized resources. Their support team and customer engagement is also exceptional, consistently ensuring we have the guidance and expertise needed to move forward with confidence. They are always exploring ways to create value.

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What do you dislike most about the product or service?

Initially, we missed opportunities to weave the platform into our ecosystem more effectively and inadvertently siloed some of Profisee’s capabilities. I think there are far more API integrations available now, but at the time of implementation the set up could have been stronger.

Evaluation & Contracting

5.0
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Why did you purchase this product or service?

  • Drive innovation
  • Improve business process agility
  • Improve compliance & risk management
  • Improve business process outcomes
  • Improve customer relations/service
  • Enhance decision making
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What were the key factors that drove your decision?

  • Strong customer focus
  • Strong services expertise
  • Strong consulting partnership
  • Product roadmap and future vision
  • Strong user community
  • Product functionality and performance
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Which other vendors did you consider in your evaluation?

  • Informatica
  • Microsoft
  • SAP
  • Oracle
  • IBM

Integration & Deployment

4.0

Service & Support

5.0

Product Capabilities

4.0

Additional Context

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Deployment architecture

Cloud (SaaS or PaaS or IaaS)
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In which country(s) did your deployment take place?

Canada