"Flexibility in Modeling and Visualization Features Stand Out in Abacus Platform"

Submitted

5.0
5.0
Overall User Rating

Product(s): ABACUS

Overall Comment:"Abacus is excellent when you need to tailor framework (TOGAF, ArchiMate, BPMN, custom models), you can easily extend attributes, relationships, taxonomies, and dashboards."

Lessons Learned

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What do you like most about the product or service?

three things that work well for our team: 1. Very flexible Modeling & Meta-model customization ready. This flexibility allowed our team to align the tool exactly to their organization's architecture standards. 2. Strong visualization & Road mapping tools. The tool generates clean, interactive visuals: system maps, heatmaps, dependency graphs, data lineage, capability maps, etc. 3. Good collaboration & governance workflows: We are leveraging Abacus cloud versioning, role-based editing, and shared dashboards. Multiple team members work on the same repository without conflict.

Description
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What do you dislike most about the product or service?

These are three things that did not work so well for our team: 1. Steep learning curve & non-intuitive UI: new users often find the interface cluttered and not very intuitive. 2. Performance issues with large models: with large repositories or multi-team environments, the tool can become slower 3. Integrations are bit limited or require effort: out-of-the-box connectors (ServiceNow, Jira, CMDBs, cloud, discovery tools, etc.)

Evaluation & Contracting

3.0
Description

Why did you purchase this product or service?

  • Improve customer relations/service
  • Drive innovation
  • Improve business process agility
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What were the key factors that drove your decision?

  • Strong services expertise
  • Breadth of services
  • Product roadmap and future vision
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Which other vendors did you consider in your evaluation?

  • Don't know

Integration & Deployment

4.0

Service & Support

4.0

Product Capabilities

3.0

Additional Context

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Deployment architecture

On-premises
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In which country(s) did your deployment take place?

Canada