"Product Responsiveness Improves After Split From VMWare, Issues Still Exist"

Submitted

5.0
5.0
Overall User Rating

Product(s): Omnissa Horizon Cloud Service

Overall Comment:"After the split from VMWare things were a little rocky. Now that they've found their footing, things are much better and responsiveness regarding the product has truly improved."

Lessons Learned

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What do you like most about the product or service?

It just plain works well for any need that we throw at it, and when we have issues we have people who we can reach out to for additional assistance

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What do you dislike most about the product or service?

Roaming Profile Management and Synchronization

Evaluation & Contracting

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Why did you purchase this product or service?

  • Other...
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This was the standard when I started w the company. It's a top tier product that meets our needs.
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What were the key factors that drove your decision?

  • Don't know
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Which other vendors did you consider in your evaluation?

  • Other...
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Product was in place. Having experience with Citrix and Microsoft, I know what tools in this space can do.

Integration & Deployment

4.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

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Deployment architecture

On-premises
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In which country(s) did your deployment take place?

United States