Alcatel-Lucent Enterprise is present in 9 markets with 15 products. Alcatel-Lucent Enterprise has 271 reviews with an overall average rating of 4.6.
Communications Platform as a Service
Gartner defines communications platform as a service (CPaaS) as a cloud-based platform used by developers, the IT team and other nontechnical business roles to build an array of communications-related capabilities using APIs, SDKs, documentation and no-code/low-code visual builders. The CPaaS tools facilitate access to multiple communications channels spanning voice, SMS, email, messaging apps, video and conversational capabilities, along with security. The purpose of CPaaS is to enable enterprises to improve communications workflows by providing simplified access to multiple communications capabilities. CPaaS enables enterprises to shorten time to market for new products and services, personalize communications, and orchestrate customer journeys across multiple channels. It delivers digital engagement and operationalizes customer experience, while also driving business efficiencies at scale with digital service delivery. It is modular/composable in design and can expand from initial single use cases to many others as additional business units learn of its value.
Alcatel-Lucent Enterprise has 1 product in Communications Platform as a Service market
Corporate Telephony (Transitioning to Contact Center as a Service)
The corporate telephony market is evolving from a focus on innovation in proprietary hardware to use of commodity hardware and standards-based software. While most telephony solutions are Internet Protocol (IP)-enabled or IP-PBX solutions, the associated endpoints are a mix of time division multiplexing (TDM) and IP. Corporate telephony platforms focus on high-availability, scalable solutions, which support Session Initiation Protocol (SIP), desktop and soft phone functionality, and the ability to integrate with enterprise IT applications while delivering toll-grade voice quality.
Alcatel-Lucent Enterprise has 1 product in Corporate Telephony (Transitioning to Contact Center as a Service) market
DNS, DHCP and IP Address Management (DDI)
The DDI market is composed of solutions that provide and/or manage internal DNS and DHCP services, along with IP address management (IPAM). DNS, or Domain Name System, is a hierarchical and decentralized naming system that translates human-readable domain names into machine-readable IP addresses. DHCP, or Dynamic Host Configuration Protocol, is a network management protocol that automatically assigns IP addresses and other network configuration parameters to devices on a network. IP Address Management (IPAM) is a method used to plan, track, and manage IP address spaces in a network. DDI solution helps improve the availability of critical IT infrastructure while reducing operational expenditures. Infrastructure and operations (I&O) personnel utilize DDI to improve management and integration between these critical services and to provide a structured, automated and secure workflow for basic network operations (for example, adding printers or servers, allocating IP ranges for new branches, and so on).
Alcatel-Lucent Enterprise has 1 product in DNS, DHCP and IP Address Management (DDI) market
Data Center Switching
This market covers data center network switches and the requisite management and automation platforms for them. Data center switches are Ethernet switches installed in a data center environment intended to provide connectivity for endpoints, including servers, firewalls, and Layer 4 through Layer 7 appliances and mainframes. Data center switches provide foundational connectivity mostly for compute resources in the data center. This is required to enable applications in support of business requirements. Emerging use cases that drive investments on data center networks include both AI and edge workloads.
Alcatel-Lucent Enterprise has 1 product in Data Center Switching market
Data Center and Cloud Networking (Transitioning to Data Center Switching)
The data center and cloud networking vendors covered in this market provide hardware and/or software solutions to deliver connectivity primarily within enterprise data centers. This includes data center core/spine switches, access switches (top of rack [ToR], leaf), virtual switching, Ethernet fabrics, network operating systems (NOSs) and network overlays, and the requisite management, automation and orchestration of those components.
Alcatel-Lucent Enterprise has 1 product in Data Center and Cloud Networking (Transitioning to Data Center Switching) market
Enterprise Networking and Communications
Enterprise Networking and Communications refers to the products and services that enable secure, scalable, and high-performance connectivity and communication across distributed enterprise environments. This category includes markets that focus on core and edge networking, unified communications, private and public mobile networks, and managed network services—supporting digital transformation, and operational efficiency.
Alcatel-Lucent Enterprise has 1 product in Enterprise Networking and Communications market
Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
Gartner defines the enterprise wired and wireless LAN infrastructure market as the hardware and software that enables local connectivity for users and devices. The infrastructure components include enterprise-class wired switches and wireless access points, and the management software that secures, manages, tests, optimizes and automates the network. Organizations across vertical markets rely on enterprise wired and wireless network infrastructures to connect and transmit data for both fixed and mobile devices, enabling end users to access applications that are located either on-site, in remote private or public destinations. In addition to end-user connectivity, these infrastructures offer capabilities for diverse market needs, including: 1. Discovery, identification, security, management and segmentation of Internet of Things (IoT) and operational technology (OT) devices. 2. Design and planning for network infrastructure requirements. 3. Implement zero-touch provisioning for deployment and configuration of the network infrastructure devices. 4. Offer support, testing and maintenance for network infrastructure components. 5. Establish a resilient infrastructure to withstand disruptions and provide continuous operations. 6. Implement robust security measures to safeguard the network infrastructure. 7. Scalability and flexibility for efficient management and control plane communication processes. 8. Provides a no-touch or low-touch environment for operations on Day 2
Alcatel-Lucent Enterprise has 5 products in Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN) market
- 3 more products
Unified Communications (Transitioning to Unified Communications as a Service)
All unified communications (UC) solutions are intended principally to improve user productivity and enhance business processes that relate to communications and collaboration. Gartner defines UC solutions — equipment, software and services — as offerings that facilitate the use of multiple enterprise communications methods to achieve those aims. UC solutions integrate communications channels (media), networks and systems, as well as IT business applications, and, in some cases, consumer applications and devices. UC offers the ability to significantly improve how individuals, groups and companies interact and perform. The UC solutions that enterprises deploy range from stand-alone suites from single vendors, to integrated applications and platforms from multiple vendors. UC is often deployed to extend and add functionality to established communications investments.
Alcatel-Lucent Enterprise has 3 products in Unified Communications (Transitioning to Unified Communications as a Service) market
- 1 more product
Unified Communications as a Service
Gartner defines unified communications as a service (UCaaS) as a multitenant, subscription-based service that is cloud-delivered. It provides business telephony features; public switched telephone network (PSTN) connectivity that enables inbound and/or outbound external calling; and collaboration features, such as messaging and meetings. UCaaS services can be consumed by end users with traditional handsets, desktop clients, web clients, meeting room systems and mobile apps. UCaaS is used by organizations to securely communicate and collaborate — both internally and externally. It includes telephony, messaging and meetings. UCaaS providers may offer variations of each of the three core modes of communication and also offer a range of cloud contact center functionalities, either self-developed or through integration/partnerships with cloud contact center specialists. Gartner’s definition of meetings for the UCaaS market mostly focuses on the capabilities for internal collaboration, work from home and external presentation meeting use cases. Other specialized use cases — such as webinar, remote support, distance learning and training — are often available from UCaaS offerings, but are not mandatory for inclusion in this research. These use cases are part of a separate market defined by Gartner (the meeting solutions market).
Alcatel-Lucent Enterprise has 1 product in Unified Communications as a Service market