4.7
9 Reviews (All time)
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Atera is present in 1 market with 1 product. Atera has 9 reviews with an overall average rating of 4.7.

Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)

Gartner defines artificial intelligence applications in IT service management as tools that augment and extend IT service management (ITSM) workflows using AI. These analyze ITSM data and metadata (primarily found in ITSM platforms) to provide intelligent advice and actions on ITSM practices and workflows, such as IT service desk and support activities. This software can either be a stand-alone product, capabilities within an ITSM platform or an add-on to an ITSM platform.

Atera has 1 product in Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management) market