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att
4.3
638 Reviews (All time)
Review weighting
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Browse AT&T Reviews

AT&T is present in 15 markets with 15 products. AT&T has 638 reviews with an overall average rating of 4.3.

4G and 5G Private Mobile Network Services

4G and 5G private mobile network services encompass the complete life cycle of private wireless networks — from design and deployment to operation and management. They are for the exclusive use of a given organization and provide dedicated connectivity for the people and assets of an enterprise setting. 4G and 5G PMN services are delivered as an end-to-end service, with either fully dedicated or a mix of shared assets, such as spectrum or core network.

AT&T has 1 product in 4G and 5G Private Mobile Network Services market
  • AT&T Private Cellular Networks
    4.1
    4 Reviews

5G Enterprise Data Services

Gartner defines the 5G enterprise data services market as fixed and mobile wireless broadband internet access services based on the 3rd Generation Partnership Project (3GPP) 5G standard. Enterprise 5G data customers purchase 5G fixed wireless access (FWA) and mobile services to connect locations and individual users. Using various licensed spectrum bands, cellular carriers deliver 5G services, offering plans that include usage-based plans or unlimited data with monthly data usage thresholds, after which data throughput may be restricted until the end of the billing cycle.

AT&T has 1 product in 5G Enterprise Data Services market
  • AT&T 5G
    3.9
    5 Reviews

DDoS Mitigation Solutions

The market for distributed denial of service (DDoS) mitigation includes vendors that detect and mitigate DDoS attacks and offer it as a dedicated offering. It includes specialty vendors, whose primary focus is DDoS mitigation, as well as providers that offer DDoS mitigation as a feature of other services. These include dedicated appliance-based vendors, communication service providers (CSPs), content delivery network (CDN) vendors, hosting providers and cloud infrastructure and platform services (CIPS) vendors.

AT&T has 1 product in DDoS Mitigation Solutions market
  • AT&T DDoS Defense
    5.0
    1 Review

Enterprise Networking and Communications

Enterprise Networking and Communications refers to the products and services that enable secure, scalable, and high-performance connectivity and communication across distributed enterprise environments. This category includes markets that focus on core and edge networking, unified communications, private and public mobile networks, and managed network services—supporting digital transformation, and operational efficiency.

AT&T has 1 product in Enterprise Networking and Communications market
  • Cisco Webex Calling with AT&T
    4.2
    16 Reviews

Global Enterprise Mobile Services (Transitioning to Enterprise Mobile Services)

The global enterprise mobile service market includes offerings that meet domestic and international mobile services requirements for organizations with more than 1,000 employees. This market includes mobile services for voice, messaging and data access for enterprise-grade applications. It covers 2G, 3G (see Note 1), 4G and 5G services used via basic phones and smartphones, cellular-enabled tablets and laptops, and mobile hot spots. Additional capabilities may include managed mobility solutions.

AT&T has 1 product in Global Enterprise Mobile Services (Transitioning to Enterprise Mobile Services) market
  • AT&T Mobility
    4.6
    48 Reviews

Global Industrial IoT Platforms

The global industrial IoT platform delivers multiple integrations to industrial OT assets and other asset-intensive enterprises’ industrial data sources to aggregate, curate and deliver contextualized insights that enable intelligent applications and dashboards through an edge-to-cloud architecture. The global industrial Internet of Things (IIoT) platform market exists because of the core capabilities of integrated middleware software that support a multivendor marketplace of intelligent applications to facilitate and automate asset management decision making. IIoT platforms also provide operational visibility and control for plants, infrastructure and equipment. Common use cases are augmentation of industrial automation, remote operations, sustainability and energy management, global scalability, IT/operational technology (OT) convergence, and product servitization of industrial products.

AT&T has 1 product in Global Industrial IoT Platforms market
  • AT&T IoT Platform
    4.5
    2 Reviews

Global WAN Services

Gartner defines global WAN services as points-of-presence (POP)-based services supporting multiregional corporate networks. Service providers own and operate their own global core networks and sell directly to the client. Services include transport-centric/unmanaged, managed, and co-managed network services, or network as a service via a monthly fixed or usage-based fee model. These services are measurable and consumable through customer-facing web portals and programmable APIs. Global WAN services consist of backbone network transport and last-mile access connections, providing connectivity to individual enterprise sites such as large offices or remote branches. WAN service providers are also offering more transformational capabilities, such as cloud fabrics and enhanced visibility enabled by the underlay service network, and adding more network-based security functions to their offerings. Ancillary services such as cloud interconnects, managed SD-WAN and secure access service edge (SASE) are now commonly offered. Gartner also sees providers increasingly investing in AI and automation to support more service processes across the WAN service life cycle, from network design to service assurance.

AT&T has 1 product in Global WAN Services market
  • AT&T Global WAN Services
    4.3
    202 Reviews

IT Security

IT Security refers to products and services that protect digital systems and data from cyber threats and unauthorized access. This category includes markets that focus on network security, identity management, data protection, and cloud security, enabling organizations to reduce risk, ensure compliance, and operate securely in a digital world.

AT&T has 1 product in IT Security market
  • VPN Gateway
    4.0
    1 Review

Managed IoT Connectivity Services, Worldwide

Gartner defines managed IoT connectivity services as a market that enables secured connectivity, data collection, analysis and additional decision services. Managed IoT connectivity services are delivered fully managed, including dedicated help desk and project and service management capabilities, although hybrid managed and self-managed could also apply as delivery models. Self-managed is delivered through a self-service IoT connectivity management portal, including Level 2 and Level 3 back-office support. Internet of Things (IoT) devices can use various connectivity technologies. Connections can be cellular (2G, 3G, 4G/LTE and 5G) satellite low-power wide-area (LPWA) networks (3GPP and non-3GPP) managed field-area networks (FANs) Managed IoT connectivity services also enable organizations to securely collect, analyze and interact with data streams, therefore providing businesses with the ability to monitor, manage and control (manually and through automation) assets associated with business processes. This includes connected consumer, commercial or industrial products. Additionally, managed IoT connectivity services may encompass integrated and managed IT infrastructure and systems operational technology (OT) infrastructure and systems software network services (connectivity) IT services Managed IoT connectivity services are a solution element within the broader solution sets of digital businesses and OT systems in enterprise environments.

AT&T has 1 product in Managed IoT Connectivity Services, Worldwide market
  • AT&T Managed IoT Connectivity Services
    4.4
    126 Reviews

Managed Mobility Services, Global

Gartner defines the managed mobility services (MMS) market as a set of bundled vendor-provided IT services, outsourced business process services, software as a service and managed services commonly aimed at enterprises’ IT and procurement teams. These life cycle services typically include procuring, provisioning, activating, kitting, shipping, managing, securing, supporting and decommissioning mobile devices. A mobile estate here comprises smartphones, tablets and/or ruggedized devices. MMS services can be applied to both corporate-liable and individual-liable (or “bring your own device” [BYOD]) devices. MMS helps ensure operational and commercial effectiveness for an organization and its mobile device users. This includes securing information created/accessed/modified by mobile devices; maximizing device (and consequently user) availability, visibility and control of the mobile estate; inventory and usage optimization; lowering total cost; and improving ROI and the employee experience (EX).

AT&T has 1 product in Managed Mobility Services, Global market
  • AT&T Managed Mobility Services
    4.3
    141 Reviews

Managed Network Services

The managed network services (MNS) market focuses on externally provided network operations center (NOC) functionality, as well as relevant network and security life cycle services. Gartner defines the MNS market as globally capable providers of remote service management functions for the network and security operations of enterprise networks, including: Managed LAN services (MNS for LAN) must include the management of enterprise LAN customer premises equipment (CPE), such as campus switches and wireless access points. It provides single point of contact (SPOC) ownership for the life cycle management of these devices. These services may include the management of customer Internet of Things/Industrial IoT (IoT/IIoT) infrastructure and endpoints. These services may include managed operations services for other elements, such on-premises servers, storage, gateways and controllers. Managed WAN services (MNS for WAN) must include the management of site edge ingress and egress CPE and any WAN connections and service operations management. These services provide life cycle management for site edge CPE, such as routers, firewalls and software-defined WAN (SD-WAN), with or without security co-residency on site edge CPE. The services must include a SPOC, ownership for the life cycle management of these devices for site edge CPE and transport services connecting client sites to any destination. This includes hybrid cloud or other non-client-owned locations. These services may also include the operations management of enterprise customer IoT/IIoT infrastructure and endpoint management. Managed security services (MNS for security) supports branch offices, remote workers and on-premises general internet security, private application access and cloud service security functions for consumption use cases. Services include health, configuration and maintenance support for security technologies. Service delivery is for a single provider to enterprise clients of multiple vendors of converged network and security function life cycle management operations. These include the support of: (1) SD-WAN-embedded security functions; (2) secure web gateways (SWGs); (3) cloud access security brokers (CASBs); (4) network access control (NAC); (5) network firewalling, with or without intrusion prevention system/intrusion detection system (IPS/IDS); (6) universal/zero-touch network access (UZTNA/ZTNA) architectures.

AT&T has 1 product in Managed Network Services market
  • AT&T Managed Network Services
    4.2
    23 Reviews

Managed Security Services

MSSs provide organizations with a variety of management and operational services specific to security technologies and business outcomes for security. Capabilities include security monitoring, detection and response, exposure assessment and management as well as security consulting and security technology implementation. MSSs are delivered in a variety of modes, in the providers’ cloud infrastructure, as consultative engagements or through staff augmentation and on-premises. MSS providers offer a variety of different engagement models. These include heavily customized and consultancy-led models and commoditized technology management-driven experiences.

AT&T has 1 product in Managed Security Services market
  • AT&T Managed Security Services, Worldwide
    4.0
    25 Reviews

Productivity and Collaboration

Productivity and Collaboration refer to products and services that enhance how teams work together, manage projects, and drive innovation across the enterprise. This category includes markets that focus on enabling organizations to streamline resource planning, improve cross-functional collaboration, and boost employee engagement through integrated tools for communication, task management, and workflow optimization.

AT&T has 1 product in Productivity and Collaboration market
  • AT&T Connect
    4.2
    40 Reviews

Public Cloud Storage Services, Worldwide (Transitioning to Strategic Cloud Platform Services)

Public cloud storage is infrastructure as a service (IaaS) that provides block, file, object and hybrid cloud storage services delivered through various protocols. The services are stand-alone, but often used in conjunction with compute and other IaaS products. The services are priced based on capacity, data transfer and/or number of requests. The services provide on-demand storage capacity and self-provisioning capabilities. Stored data exists in a multitenant environment, and users access that data through the block, network and REST protocols provided by the services.

AT&T has 1 product in Public Cloud Storage Services, Worldwide (Transitioning to Strategic Cloud Platform Services) market
  • AT&T Public Cloud Storage
    5.0
    1 Review

Unified Communications as a Service

Gartner defines unified communications as a service (UCaaS) as a multitenant, subscription-based service that is cloud-delivered. It provides business telephony features; public switched telephone network (PSTN) connectivity that enables inbound and/or outbound external calling; and collaboration features, such as messaging and meetings. UCaaS services can be consumed by end users with traditional handsets, desktop clients, web clients, meeting room systems and mobile apps. UCaaS is used by organizations to securely communicate and collaborate — both internally and externally. It includes telephony, messaging and meetings. UCaaS providers may offer variations of each of the three core modes of communication and also offer a range of cloud contact center functionalities, either self-developed or through integration/partnerships with cloud contact center specialists. Gartner’s definition of meetings for the UCaaS market mostly focuses on the capabilities for internal collaboration, work from home and external presentation meeting use cases. Other specialized use cases — such as webinar, remote support, distance learning and training — are often available from UCaaS offerings, but are not mandatory for inclusion in this research. These use cases are part of a separate market defined by Gartner (the meeting solutions market).

AT&T has 1 product in Unified Communications as a Service market
  • AT&T Collaborate (Legacy)
    5.0
    3 Reviews
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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