The market for distributed denial of service (DDoS) mitigation includes vendors that detect and mitigate DDoS attacks and offer it as a dedicated offering. It includes specialty vendors, whose primary focus is DDoS mitigation, as well as providers that offer DDoS mitigation as a feature of other services. These include dedicated appliance-based vendors, communication service providers (CSPs), content delivery network (CDN) vendors, hosting providers and cloud infrastructure and platform services (CIPS) vendors.
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The global enterprise mobile service market includes offerings that meet domestic and international mobile services requirements for organizations with more than 1,000 employees. This market includes mobile services for voice, messaging and data access for enterprise-grade applications. It covers 2G, 3G (see Note 1), 4G and 5G services used via basic phones and smartphones, cellular-enabled tablets and laptops, and mobile hot spots. Additional capabilities may include managed mobility solutions.
Gartner defines managed hybrid cloud hosting as a standardized, productized hosting offering that combines a cloud-enabled system infrastructure (CESI) platform — consisting of a pool of compute, network and storage hardware — and cloud infrastructure framework software to facilitate self-service and rapid provisioning. It also either includes documented and standardized management for a hyperscale public infrastructure as a service (IaaS) platform or for an IaaS platform with managed services. The geographic focus of this market is North America.
Gartner defines managed IoT connectivity services as a market that enables secured connectivity, data collection, analysis and additional decision services. Managed IoT connectivity services are delivered fully managed, including dedicated help desk and project and service management capabilities, although hybrid managed and self-managed could also apply as delivery models. Self-managed is delivered through a self-service IoT connectivity management portal, including Level 2 and Level 3 back-office support. Internet of Things (IoT) devices can use various connectivity technologies. Connections can be cellular (2G, 3G, 4G/LTE and 5G); satellite, low-power wide-area (LPWA) networks (3GPP and non-3GPP); and managed field-area networks (FANs). Managed IoT connectivity services also enable organizations to securely collect, analyze and interact with data streams, therefore providing businesses with the ability to monitor, manage and control (manually and through automation) assets associated with business processes. This includes connected consumer, commercial or industrial products. Additionally, managed IoT connectivity services may encompass integrated and managed IT infrastructure and systems, operational technology (OT) infrastructure and systems, software, network services (connectivity), and IT services. Managed IoT connectivity services are a solution element within the broader solution sets of digital businesses and OT systems in enterprise environments.
Unified communications as a service (UCaaS) for the midmarket — defined as organizations with between 100 and 999 employees, and typically $50 million to $1 billion in revenue — includes cloud solutions intended to improve user productivity and enhance collaboration. Gartner defines UC solutions as offerings that facilitate the use of multiple enterprise communications methods to achieve those aims. UC solutions integrate communications channels (media), networks and systems, as well as IT business applications and, in some cases, consumer applications and devices. Cloud delivery of UC functions is characterized as provisioning services on shared infrastructure (for example, data centers, racks, common equipment and blades). Cloud delivery also uses shared tools (for example, provisioning, performance and network management tools); per-user-per-month pricing; and elasticity to dynamically add and remove users.
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