Technology and service providers (TSPs) who are able to offer an end-to-end service for 4G/5G private mobile network (PMN) include: CSPs, Network equipment providers (NEPs), Systems integrators (SIs) and Hyperscalers. PMNs are used exclusively by a given enterprise client, providing higher security and reliability than public cellular networks. PMN offerings can include voice, video, messaging and broadband data, as well as specific critical communications features (such as lone worker protection [LWP] or push-to-talk over cellular [PTToC]). PMNs can then support use cases around HD video, data, artificial intelligence (AI)/machine learning (ML) and Internet of Things (IoT), and run on-site or in a cloud, or a multiaccess edge computing data center (MEC DC).
Gartner defines communications platform as a service (CPaaS) as a cloud-based platform used by developers, the IT team and other nontechnical business roles to build an array of communications-related capabilities using APIs, SDKs, documentation and no-code/low-code visual builders. The CPaaS tools facilitate access to multiple communications channels spanning voice, SMS, email, messaging apps, video and conversational capabilities, along with security. The purpose of CPaaS is to enable enterprises to improve communications workflows by providing simplified access to multiple communications capabilities. CPaaS enables enterprises to shorten time to market for new products and services, personalize communications, and orchestrate customer journeys across multiple channels. It delivers digital engagement and operationalizes customer experience, while also driving business efficiencies at scale with digital service delivery. It’s modular/composable in design and can expand from initial single-use cases to many others as additional business units learn of its value. CPaaS capabilities can also be consumed in a wholesale model, powering third-party cloud vendor offerings such as contact center, CRM, multichannel marketing and ERP. There are also wholesale use cases in which CPaaS providers wholesale to each other and telcos.
Reviews for 'Data Center - Others'
Reviews for 'Enterprise Networking and Communications - Others'
The global enterprise mobile service market includes offerings that meet domestic and international mobile services requirements for organizations with more than 1,000 employees. This market includes mobile services for voice, messaging and data access for enterprise-grade applications. It covers 2G, 3G (see Note 1), 4G and 5G services used via basic phones and smartphones, cellular-enabled tablets and laptops, and mobile hot spots. Additional capabilities may include managed mobility solutions.
Gartner defines managed IoT connectivity services as a market that enables connectivity, data collection and analysis, and additional decision services that are necessary for connected solutions. For large organizations, managed IoT connectivity services are normally delivered fully managed, including dedicated help desk and project and service management capabilities. For midsize and small organizations, they are frequently delivered as a self-service provided through an IoT connectivity management portal, including Level 2 and Level 3 back-office support. Connections can use various technologies. Connections can be cellular (2G, 3G, 4G/LTE and 5G); satellite, low-power wide-area (LPWA) networks (3GPP and non-3GPP); and managed field-area networks (FANs). Public hot spots are not part of the scope. Managed IoT connectivity services also enable businesses and IoT providers to collect, analyze and interact with data streams, thus providing businesses with the ability to monitor, manage and control (manually and through automation) assets associated with business processes. This includes connected consumer, commercial or industrial products. Additionally, managed IoT connectivity services may encompass integrated and managed IT infrastructure and systems, operational technology (OT) infrastructure and systems, software, network services (connectivity), and IT services. Managed IoT connectivity services are a solution element within the broader solution sets of digital businesses and OT systems in enterprise environments.