A cross-border eCommerce platforms enable businesses to sell in international markets by connecting sellers and buyers from different countries or regions. To do so, these platforms provide a variety of features that facilitate cross-border transactions, such as global market access, payment processing, logistics and shipping support, compliance assistance, and multi-language support. In addition, these platforms are scalable, reliable and user friendly which helps businesses to reach global customers seamlessly and grow sales. These platforms are leveraged across various industries, including supply chain, logistics, health and beauty, automotive, and retail consumer goods.
Gartner defines digital commerce as the technology that enables customers to purchase goods and services through an interactive and self-service or assisted experience. The platform provides necessary information for customers to make their buying decisions and uses rules and data to present fully priced orders for payment. The commerce product must support interoperability with customer data, product content (e.g., price, availability) and order functionality and data via APIs. Digital commerce is commonly delivered as single or multitenant SaaS, or as single-tenant hosted or managed hosted (PaaS) applications. It could be offered for on-premises implementations in some circumstances. Digital commerce enables customers to purchase goods and services through an interactive and self-service or assisted experience, providing the necessary information for customers to make buying decisions.