C-Zentrix is present in 2 markets with 2 products. C-Zentrix has 3 reviews with an overall average rating of 2.7.
Contact Center as a Service
Gartner defines contact center as a service (CCaaS) as solutions offering SaaS-based applications that enable customer service departments to manage multichannel customer interactions holistically from both a customer-experience and employee-experience perspective. CCaaS is a key technology platform used to support the customer service experience, whether it be self-service or assisted by customer service representatives. All organizations need to offer customer assistance. The preference is for remote support via voice and digital channels over physical presence in offices and stores, though it is common for organizations to offer multiple options.
C-Zentrix has 1 product in Contact Center as a Service market
Enterprise Networking and Communications - Others
Reviews for 'Enterprise Networking and Communications - Others'
C-Zentrix has 1 product in Enterprise Networking and Communications - Others market