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Gartner defines document management as the tools and practices used to capture, store, process, and access documents and content in support of personal, team and enterprise needs. It is used for a wide range of collaborative and operational purposes, enabling the digital workplace, content collaboration, content-centric processes, content services for enterprise applications and content governance. Gartner estimates that 70% to 80% of enterprise information is unstructured, posing a significant challenge for organizations that must unlock the potential and mitigate the risks of content. Document management tools are critical to enterprise application strategies that need to support unstructured information or content.

• Therefore
  4.4

  32 Reviews

Managed print services (MPS) is the term for a service offered by an external provider to take primary responsibility for an enterprise’s print infrastructure. MPS programs are designed to meet certain objectives, such as driving down costs, improving business efficiency, enabling digital transformation (including reducing reliance on print), or reducing environmental impacts. The core components of MPS include: 1) Thorough requirements assessment. 2) Optimization of new and existing hardware. 3)Provision of service, parts and supplies within defined service levels. 4) Active management and reporting on devices, utilization and other key performance indicators (KPIs). 4) User training and change management to support solution adoption. In addition to core services some add-on components have become popular: a) Print server consolidation or elimination and cloud solutions. b) Digitization and automation of previously paper-reliant workflows and integration with business systems (document and content management digital platforms). c) Security capabilities for print infrastructure, along with security consultancy services. d) Sustainability and green initiatives programs and services.

• Canon Managed Print Services
  4.6

  113 Reviews