4.0
3 Reviews (All time)
Review weighting

Browse Capacity Reviews

Capacity is present in 1 market with 1 product. Capacity has 3 reviews with an overall average rating of 4.

CRM Customer Engagement Center

Gartner defines the CRM customer engagement center (CEC) as a cohesive set of software built around core case management tools, dedicated to providing customer service and support by engaging with customers, and intelligently orchestrating the processes, data, systems, and resources of an organization.

Capacity has 1 product in CRM Customer Engagement Center market
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